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Crowne Plaza Madinah by IHG

5.0 star property
Luxury hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Madinah by IHG

Exterior
Point of interest
Interior
1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View (Walk in Shower)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, City View (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
King Faisal Street,between 1st Ring Road, Madinah, 00000

What's nearby

  • Al-Baqi Cemetery - 7 min walk - 0.4 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles
  • Quba Mosque - 3 min drive - 2.1 miles
  • Madina Mall - 3 min drive - 2.3 miles

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪مندي الايغوري - ‬8 min walk
  • ‪البيك - ‬8 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪عطرة - ‬10 min walk
  • ‪احمد دخيل للمشويات - ‬9 min walk

About this property

Crowne Plaza Madinah by IHG

Luxury hotel near Prophet's Mosque
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Crowne Plaza Madinah by IHG. The on-site international cuisine restaurant, Rawdha Restaurant, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and 6 meeting rooms
  • A computer station, a gift shop, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 506 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch LCD TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002117

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Frequently asked questions

Is Crowne Plaza Madinah by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Madinah by IHG?

Self parking is available for SAR 100. Valet parking is available for SAR 100 per day. Extended parking is available for SAR 100 per day.

What time is check-in at Crowne Plaza Madinah by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Madinah by IHG?

Check-out is at noon. Late check-out is available for a fee.

Does Crowne Plaza Madinah by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SAR 120 per person applies.

Where is Crowne Plaza Madinah by IHG located?

Located in Madinah City Center, this luxury hotel is within 1 mi (2 km) of The Green Dome and Prophet's Mosque. Masjid Al Ghamamah and New Bilal Market are also within 10 minutes.

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Crowne Plaza Madinah by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 257 out of 542 reviews
Rating 8 - Good. 146 out of 542 reviews
Rating 6 - Okay. 76 out of 542 reviews
Rating 4 - Poor. 29 out of 542 reviews
Rating 2 - Terrible. 34 out of 542 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

mahmudur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Khaba
Stayed 3 nights in Apr 2025

10/10 Excellent

Aissatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family during our umrah.
Stayed 13 nights in Apr 2025

2/10 Terrible

Steve

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Should be renamed Holiday inn.
Stayed 21 nights in Mar 2025

10/10 Excellent

MAMUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit Rawda
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff. 5 min walking distance from Haram
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place and close to the masjid 3min walk clean and worth the price
Stayed 5 nights in Mar 2025

10/10 Excellent

Sedki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than what I expected
Stayed 1 night in Apr 2025

8/10 Good

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

8/10 Good

jessica

Liked: Staff & service, property conditions & facilities
The hotel was ok, they missed cleaning the rooms sometimes, the location is perfect, what made the hotel 6 star is as Mr Mohamad Nour, who was very kind and helped us a lot with every single difficulty and made our stay perfect.
Stayed 5 nights in Mar 2025

8/10 Good

Munawer

Liked: Staff & service, amenities
Excellent location and access to Haram Breakfast staff were very hospitable and quick to respond.
Stayed 8 nights in Jan 2025

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities
the near by motorway is noisy and the cost of the car park
Stayed 4 nights in Mar 2025

10/10 Excellent

Khaled

Liked: Amenities
Everything good
Stayed 8 nights in Feb 2025

8/10 Good

Talat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean hotel. location was very good
Stayed 1 night in Jan 2024

6/10 Okay

Basem

My room was outdated. Whatever cleaning solution they used they used way too much to mask an odor. Blankets and linen were rough. All staff were pleasant to deal with and friendly. I just think that specific Crowne Plaza needs updating. Great location, steps away from Masjid Nabawi.
Stayed 3 nights in Apr 2025

8/10 Good

Lakey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, close to everything.
Stayed 3 nights in Oct 2024

10/10 Excellent

MURAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are excellent and we enjoyed mostly was breakfast. They have good cook and dinning look excellent. Will choose hotel next we come
Stayed 2 nights in Dec 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel because it is within the proximity (about 4 mins walk) of Masjid-e-Nabvi (SAW). The rooms were small but the staff was very kind and helpful.
Stayed 6 nights in Dec 2024

8/10 Good

Warsame

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

ABDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience and they took excellent care of us! Very close to the prophet’s mosque and rawda
Stayed 1 night in Nov 2024

10/10 Excellent

Tipu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location staff from front desk to the service staff were very cooperative humbled.
Stayed 2 nights in Sep 2024

8/10 Good

Jeremy

Liked: Amenities
Hotel is ok…a little old…don’t give your number to locals offering rides…stick to the official taxis
Stayed 4 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel very close to Prophet's Mosque, clean room, I am satisfied with my stay.
Stayed 2 nights in Aug 2024

6/10 Okay

ayman

The overall experience is average considering the cost for the stay. The property is outdated and smells like smoke when we have specifically asked for a non smoking room for allergy reason. We had to request for the room to be cleaned on a daily basis even though we used the available option at the door asking for house keeping. The shower curtain is ripped and water was seeping out. The towels are old and some had rust on them. Bath towels are weird sizes. The sink was clogged and we had to request 3 times for them to send some one to fix. Thanks to the concierge manager, his name was Mohammad, a very friendly gentleman that spoke English well and some Arabic; he was very helpful, social and wanted to offer help. He was one of the good experience we had at the hotel. The food option at the hotel is expensive. We did not eat at the hotel so I can't comment on the quality. One good thing about the hotel, it is few steps away from Al Masjid Alnabawiyy Alshareef which made us over look so many other negatives and enjoyed to be that close.
Stayed 5 nights in Apr 2025

4/10 Poor

Saimah

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed that I ordered a double bedroom and I’m given a triple bed I did not request this hotel said no other rooms available . I then didn’t get no room cleaned through out my whole stay . Had to ask for fresh towels . Bathroom condition is disgusting mould in the side of shower area. Not spacious enough as 3 beds took all the space . Had to ask for fresh water nothing felt like we was guest . Poor service poor condition of room poor experience all in all not happy at all
Stayed 3 nights in Mar 2025

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. For Men’s very easy access to Haram through Bab Al Salam. Restaurant Manager very helpful and friendly. Overall I have enjoyed my stay.
Stayed 2 nights in Oct 2024