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Emaar Royal Hotel Al Madina

Property class: 3

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Photo gallery for Emaar Royal Hotel Al Madina

A spacious lobby with a marble floor, a central seating area, and a staircase leading to an upper level. - Emaar Royal Hotel Al Madina (Madinah)
The exterior of the Emaar Royal Hotel with its distinctive arched entrance and modern facade. - Emaar Royal Hotel Al Madina (Madinah)
A modern lobby with a marble floor, two sofas, a coffee table, and large wall art. - Emaar Royal Hotel Al Madina (Madinah)
A buffet with various dishes and condiments. - Emaar Royal Hotel Al Madina (Madinah)
A hallway with wooden doors and marble flooring. - Emaar Royal Hotel Al Madina (Madinah)
A short walk from Prophet's Mosque, Emaar Royal Hotel Al Madina provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board (on request)

Triple Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with three beds, a television, a desk with a chair, and a carpeted floor.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board (on request)

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board (on request)

Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Madinah City Center, a neighborhood in Madinah, is home to Emaar Royal Hotel Al Madina. Al Hijaz Railway Museum and Dar Al Madinah Museum are cultural highlights, and travelers looking to shop may want to visit New Bilal Market and Al Noor Mall. Madinah Adventures Park and Madina Arts Center are also worth visiting. Visit our Madinah travel guide
Map
Northern Central Area, Madinah, 42311

What's nearby

  • A large mosque with multiple minarets and a green dome, surrounded by a spacious courtyard with people gathered.
    Prophet's Mosque
    10 min walk - 0.6 miles
  • A mosque with a green dome and three minarets.
    The Green Dome
    10 min walk - 0.6 miles
  • Al-Baqi Cemetery
    10 min walk - 0.6 miles
  • Masjid Al Ghamamah
    13 min walk - 0.7 miles
  • New Bilal Market
    18 min walk - 1.0 mile

Getting around

  • Madinah Station
    13 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    19 min drive

Restaurants

  • kiffa
    4 min walk
  • Kiffa | كفة
    6 min walk
  • ستاربكس
    3 min walk
  • ستاربكس
    5 min walk
  • Starbucks 1 (ستاربكس ١)
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 55 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Badr Restaurants
  • Uhud Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 55 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007095

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Emaar Royal Hotel Al Madina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Emaar Royal Hotel Al Madina doesn't offer parking.

What time is check-in at Emaar Royal Hotel Al Madina?

Check-in start time: 4 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Emaar Royal Hotel Al Madina?

Check-out is at noon.

Where is Emaar Royal Hotel Al Madina located?

Located in Madinah City Center, this hotel is within a 15-minute walk of Masjid Abu Dharr al Ghifari and Prophet's Mosque. Al-Baqi Cemetery and The Green Dome are also within 15 minutes.

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Reviews

Emaar Royal Hotel Al Madina Reviews

7.0

Good

7.2

Cleanliness

8.0

Location

7.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 88 reviews
Rating 8 - Good. 26 out of 88 reviews
Rating 6 - Okay. 15 out of 88 reviews
Rating 4 - Poor. 7 out of 88 reviews
Rating 2 - Terrible. 14 out of 88 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing The breakfast was world class, if you are planning to stay you must add breakfast to your room Staff very helpful location is amazing. 3 min walk you are in a he Haram, I’d give them 11 stars if Ita allowed
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff from reception to house keeping were all very nice. The hotel can have following improvements in the room 1. Microwave is a must have in the room. For families who eat outside and bring back leftover food have no way to warm it up. 2. Bathroom was stinking from check in till check out exhaust fans don’t work in room or bathroom had to call house keeping twice daily for air freshener. 3. Overcrowding in hotel common areas and dining area 4. People making lot of noise especially at night 5. Breakfast buffet can have healthier options with less crowding
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had RO. Had the option to buy breakfast for 100 SARs however decided against it as previous experience with breakfast at this property was not good. There was a Jakarta restaurant in the vicinity.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
The service is great.The staff members were nice.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops nearby.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Masjid ul Nawabi.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Prophet Mosque
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

There was no shampo, no hand soap and no shower gel no body lotion. There was not enough toilet paper.Breakfast there wasn’t enough options for buffet
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to work on hygiene
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
There is a MAJOR ERROR in the electrical wiring in ALL rooms. The bright ceiling lights and the individual sockets and bedside lamps are on the same circuit so the bedside lamps won't work if the room lights are off. THE only independent socket was by the desk. Luckily I travel with an extension cable.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Not so great
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok but the bathroom shower place was too small, I asked for change the room they changed but it was a disabled room, It’s to bad, I asked for iron around 06 am , I contacted reception several times but I didn’t receive yet, Staff were laying,
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Very bad experienced hotel

We had a very bad experience, we book king bed but instead they give us separate beds.and we ask them why they said we don’t have king bed. The bathroom we so bad very small impossible to take a shower because the floor will be wet since the bathroom does not have closing door. And it very badly smelling so horrible
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Room comfort
The room was quite cramped for a family. Was not happy with the overall cleanliness - it was nothing egregious but looking closely you could easily find areas which should have been wiped / cleaned better. Never been a fan of carpets in hotel rooms - a surefire way for the accumulation of dirt and grime build up over time - never walked without my sandals and made sure the kids did the same. Other issues were a non fully functioning telephone; which meant I was only able to receive calls from other members of the group I was travelling with staying in the same hotel but not being able to ever successfully call them. The safe lock was out of battery so was not able to make use of that again. Finally, bizarre electric wiring meant that in order to use most of the electric outlets in our room for charging our devices, we had to keep the light switch next to each one of them turned on! Otherwise, no charging our phones! Final black mark is the very average cuisine - really on the bland side - won't be appealing to South Asian tastes in particular. Now for some positives. The staff generally speaking were helpful and friendly. The lobby area was pleasant and nicely decorated. The location was excellent - very easy walk to the prophet's mosque with plentiful shops and restaurants close by. The beds were comfortable for sleeping.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
**Please be aware this is NOT a 5-star hotel** We were very disappointed and shocked to arrive and realise this hotel was not 5-star as we had booked from the UK, but a 2 or 3 star hotel. Rooms are very small, barely room to walk. Toilets are very outdated however they were clean. Plumbing issues, water was dripping from above into our bathroom. Stained towels Breakfast was a chaotic experience, not enough space for people to move around so people end up pushing, grabbing food, etc. Not enough seats so everyone stressed out looking for a chair to sit down with the family. Dinner is a calmer experience. Food choices are extremely limited, one or two meat dishes, a rice dish, and a pasta dish. The chicken was pink inside so we left it. Soup was delicious and there were two different soups every day, freshly made. Desserts were good, fresh cakes daily which I think were ordered from elsewhere. They do not clear tables fast enough, hardly any staff to do so. Even if someone cleared the table, the next person who is meant to clean and set the table does not come, so the tables are just left dirty. We were told we couldn't sit on the side of the restaurant that looked clean to us. We could not find a clean table to sit down. After a few minutes we found a member of staff to ask. Paid ~£200/night per room for what is essentially a 2-star hotel. Very close to haram, walking distance, however you have to cross a very busy road. Very close to door 339 and near women's prayer area.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kahvaltısı çok iyidi
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Nous sommes passés pour notre lune de miel et nous avons été très bien accueillis par le personnel : chambre décorée, fruits en cadeau, hôtel très propre.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Room and bathroom was very clean, beds were comfortable. Very near to Masjide Nabawi and ladies gate 26. Two very nice Pakistani restaurants were situated in the same building complex. We had room only. Cannot comment on breakfast or dinner etc. Overall very pleasant experience. Hope to stay at Darul Eiman Royal again in near future.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service

Very close for ladies entrance

Very helpful team overall allowed us to have after Jummah checkout thanks for that, overall hotel is ok but worth a money as very close to ladies entrance
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

It was a great stay the location was also good the hotel was nice and clean
Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The staff & breakfast were good. The TV was out of order, the bathroom needs to be changed, lots of things need to be repaired or changed . The location is not that near by foot.the hotel looks like 5 stars hotel only in the recent& corridors. The hotel staff provide us by items which is offered by 5 stars hotels only upon asking them to bring them such us shower cap, white slippers, white toilet paper
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well maintained, clean and nearest to Haram
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very close to the mosque and the hotel is clean and close to all kinds of shops. The breakfast buffet is very diverse and there are so many choices but the quality of the food could be better.
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Don't make any booking in this hotel.

Totally upsetting.Booked through hotels.com and neither hotels.com nor we can contact them. No one picks up their so many phones and no one responds to their emails. We had some delays in our visa process and wanted to postpone our stay. In spite of receiving our email, the reception, when we arrived late, refused to let us in unless we paid the full amount for the day. Stayed there for 5 hours and will not stay nor recommend anyone to even book there. You will loose your money if you change your plans. We have booked 2 rooms and lost thousands of Dollars with them. Receptionist advised to contact the office during the day and when we returned home no one ever responded to our so many overseas calls. Hotels.com informed us that their policy is "No refund". What a tragedy that they have this policy in the City of the most beloved Prophet of Allah. Our booking was from 1st Jan- 5th Jan. 2019
Stayed 3 nights in Jan 2019