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Novotel Medellín El Tesoro

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A modern bar with a long counter, shelves with decorative items, and a coffee machine. - Novotel Medellín El Tesoro (Medellín)
Creator video
A restaurant with multiple tables and chairs, large windows offering a view of mountains and cityscape, and indoor plants. - Novotel Medellín El Tesoro (Medellín)
A swimming pool with a view of high-rise buildings and a hilly landscape. - Novotel Medellín El Tesoro (Medellín)
A modern hotel lobby with a reception desk, seating area, and large windows. - Novotel Medellín El Tesoro (Medellín)
Luxury
4.5 star property
9.4

Exceptional

Luxury sanctuary in El Poblado

A rooftop restaurant with panoramic mountain views creates an extraordinary dining experience above Medellin. After meals, guests can unwind in the heated pool while admiring the city's landscape. Connected to El Tesoro mall, the property offers seamless access to upscale shopping and entertainment.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(239 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, and a view of buildings and greenery.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, and a view of a cityscape at night.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, bedside tables, a chair, and a wooden floor.

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

A hotel room with a bed, a TV, a bench, and a wooden headboard.

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Room

Superior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, a potted plant, and a lamp.

Executive Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in El Poblado neighborhood, Novotel Medellín El Tesoro is connected to a shopping center. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Pueblito Paisa and Medellin Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Atanasio Giradot Stadium. Visit our Medellín travel guide
Map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022

What's nearby

  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    4 min drive - 1.2 miles
  • El Tesoro Shopping Park
    1 min walk - 0.0 miles
  • Lleras Park
    4 min drive - 1.2 miles
  • Oviedo Shopping Center
    5 min drive - 1.4 miles
  • Medellín Clinic - El Poblado
    6 min drive - 1.6 miles

Getting around

  • Alpujarra Station
    9 min drive
  • Olaya Herrera Airport (EOH)
    15 min drive

Restaurants

  • Criminal Taquería
    4 min walk
  • Mamba Negra
    4 min walk
  • Il Forno
    4 min walk
  • Leños & Carbón
    6 min walk
  • Hamburguesas El Corral
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM available on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 73,500 per person
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Almacen
  • Restaurante Espiritu

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Null
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 73500 per person
  • Airport shuttle fee: COP 135.000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 57202

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 8 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Medellín El Tesoro have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–8 PM.

Is Novotel Medellín El Tesoro pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 80000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Medellín El Tesoro?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Novotel Medellín El Tesoro?

Check-out is at noon.

Does Novotel Medellín El Tesoro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:00 PM on request. A fee of COP 135.000 per vehicle applies.

Where is Novotel Medellín El Tesoro located?

Located in El Poblado, this luxury hotel is within 2 mi (3 km) of El Tesoro Shopping Park, Oviedo Shopping Center, and Poblado Park. Santafé Mall and Plaza Mayor Convention Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Medellín El Tesoro Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1221 out of 1487 reviews
Rating 8 - Good. 145 out of 1487 reviews
Rating 6 - Okay. 58 out of 1487 reviews
Rating 4 - Poor. 21 out of 1487 reviews
Rating 2 - Terrible. 42 out of 1487 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels ive ever been to. Having the mall right there was amazing
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms, friendly staff, good breakfast, and an excellent location. Highly recommended!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Staff, and the location were amazing! The easy access to the mall was a plus The to and view WOW
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Easy check in. In a very nice nieborhood with the beautiful mall attached
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, staff very welcoming. Had an amazing time with my friends! Mall is right there and very convenient.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional friendly staff, perfect spacious room with great view. Location excellent, you walk from the hotel straight into El Tesoro shopping mall. Breakfast buffet is very good. It was our 2nd stay but definitely not the last!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the service is excellent, the room is beautiful, and the breakfast is lovely.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is lean and big with comfortable bed, Delicious breakfast, The staff are excellent, outstanding, and always smiling.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, safe, friendly and welcoming staff . It is adjacent to El Tesoro Mall, just walk outside the lobby and you are inside the Mall with all the amenities the mall has to offer .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back to this hotel for sure!!! Best Hotel in Medellin!!!! Their buffett breakfast is the Best!!!!!!!!!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Per previous rating; customer service was excellent; the staff met my various request promptly; the service transportation that was used and the personnel they used was professional and excelled my expectations at all time, as well as the hotel . I will recommend Novotel to all my friends . As always Thank you to the Novotel Team! Until next time .
Stayed 11 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, from the hotel you walk right into the shopping center. The staff are all professionals, customer friendly. Breakfast buffet was very good. The room spacious with a brilliant view. The restaurant on the 21st floor deserves a Michelin star! We go back for 1 night next Saturday.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well kept. The restaurant staff need better training.
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, the staff is exceptionally friendly and attentive, and the location is very convenient. Overall, it has been a wonderful experience.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s My home. They are my family. Amazing place
Stayed 14 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is first class. The place is beautiful and the staff is very professional and helpful. Will definitely come back. It connects to a very nice shopping complex where you can find everything you would ever need, restaurant, theaters etc. The shopping complex and the hotel have beautiful views of Medellin since it’s on a mountain
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location super conviniant
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place next to a nice shopping center with everything you need
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, all staff very helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want safety, great costumer service and a nice place this is it. This is my 3rd time in Medellin and i always stay here. The food, service and rooms are excellent. Located 10 minutes away from Provenza and next to one of the nicest mall I’ve seen.
Stayed 4 nights in Jun 2026