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NH Collection Medellín Royal

5.0 star property

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Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers - NH Collection Medellín Royal (Medellín)
Lobby - NH Collection Medellín Royal (Medellín)
Minibar, in-room safe, desk, soundproofing - NH Collection Medellín Royal (Medellín)
Exterior - NH Collection Medellín Royal (Medellín)
Bar (on property) - NH Collection Medellín Royal (Medellín)
Near Santafé Mall and Oviedo Shopping Center, NH Collection Medellín Royal provides a poolside bar, a terrace, and dry cleaning/laundry services. Indulge in a body treatment, a facial, and a massage at the onsite spa. The on-site restaurant, Cygnus, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

8.8 out of 10
Excellent
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(54 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

8.4 out of 10
Very good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Located in El Poblado neighborhood, NH Collection Medellín Royal is connected to a shopping center. Santafé Mall and Oviedo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022

What's nearby

  • Santafé Mall
    Santafé Mall
    2 min walk - 0.1 miles
  • Foto aérea del Parque de El Poblado, en la ciudad de Medellín, aparece la Iglesia de San José, Católica.
    Poblado Park
    19 min walk - 1.0 mile
  • Oviedo Shopping Center
    3 min walk - 0.2 miles
  • Golden Mile
    5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado
    14 min walk - 0.8 miles

Getting around

  • Aguacatala Station
    17 min walk
  • Jose Maria Cordova Intl. Airport (MDE)
    36 min drive

Restaurants

  • McDonald's
    4 min walk
  • Starbucks
    5 min walk
  • Todo Fresa
    3 min walk
  • Il Forno
    3 min walk
  • Juan Valdez Café
    4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel near Santafé Mall
Near Oviedo Shopping Center and Lleras Park, NH Collection Medellín Royal provides a poolside bar, a terrace, and dry cleaning/laundry services. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. The on-site restaurant, Cygnus, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 135 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 to 26 for adults and USD 24 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 154 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 24 to 26 for children
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 5)
  • Airport shuttle fee per child: USD 40 (up to 3 years old)
  • Pet fee: USD 154 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Does NH Collection Medellín Royal have a pool?

Yes, this property has an outdoor pool.

Is NH Collection Medellín Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 154 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at NH Collection Medellín Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Medellín Royal?

Check-out is at noon.

Does NH Collection Medellín Royal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 40 per vehicle applies.

Where is NH Collection Medellín Royal located?

Located in El Poblado, this luxury hotel is within a 5-minute walk of Río Sur Shopping Center, Santafé Mall, and Oviedo Shopping Center. Poblado Park and Lleras Park are also within 1 mi (2 km). Aguacatala Station is 17 minutes by foot and Poblado Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Medellín Royal Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1002 reviews
Rating 8 - Good. 156 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

Verified

8/10 Good

Vinush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Great support staff excellent breakfast and breakfast staff are fantastic
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Suzette Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent room was clean and nice
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Hotel was excellent.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Vinush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great the Security and Restaurant staff especially. Breakfast was delicious and soup was very good at breakfast. 2 minute walk to Mall was super convenient
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean friendly staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lysette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, exellent location walking distance (3-5 min) to Forum Building and Santa Fe Mall
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is great! Such great ambiance, great staff and walking distance to 2 malls!!!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Hector Herrera

Liked: Cleanliness, amenities, property conditions & facilities
Quiet hotel, great breakfast
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent, especially the fresh fruit and natural juices, the pool was great, and the staff are the best of all Medellin, and the hotel is located next to a beautiful Mall, I will be back again to this hotel
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vasant

Liked: Cleanliness, amenities, property conditions & facilities
Clean room; great location; the bar made an excellent margarita; breakfast choices were plentiful!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Maria

Great hotel in a good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good location and amazing service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
excellent location, friendly staff, excellent food.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

oscar

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, very modern settings and super comfortable beds.
Room a d double beds
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Omar Robles de

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location of the hotel was perfect, very close to Santa Fe Shopping Mall. Breakfast was great with lots of choice in both local and international options. The hotel itself I found a bit outdated. The floor of our room (415) had marks and spots on it which, at first glance upon arrival, makes you think that the room had not been cleaned. The mirrors as well had fingerprints on it.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean and quiet. Nice Shower. Excellent pool
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Location service. Food. Almost perfect
Stayed 3 nights in Jan 2026
Verified

8/10 Good

GERARD

Liked: Cleanliness, amenities, property conditions & facilities
Room was good front doors All rooms are off set you have to pull them to close door bucks need to.plained, Breakfast is good omelette station is very good. Front desk is helpful and nice people close to Santa Fe mall one block walk. TV’s need to be updated need Fox News and YouTube prime etc
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jose Carlos

Liked: Cleanliness, property conditions & facilities
The hotel is OK… but the staff is THE BEST!!
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, breakfast, room service….
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff very nice good food as well
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Frantz

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff is very professional.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH Collection Medellin Royal is an excellent choice in Medellin. The location is the best close to everything, the rooms area clean and comfortable and the breakfast is very good. Highly recommended!!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the hotel and the staff from arrival to departure was awesome. Definitely recommend this hotel. The Sante fa mall is accross the street as well. Very convenient.
Stayed 4 nights in Dec 2025