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Hotel Provenza Garden

3.0 star property
Hotel with a rooftop terrace, a short walk to Lleras Park

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Photo gallery for Hotel Provenza Garden

Front of property
32-inch Smart TV with cable channels
Point of interest
32-inch Smart TV with cable channels
Classic Triple Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Memory foam beds, soundproofing, free WiFi, bed sheets

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Separate bathtub and shower
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room

Memory foam beds, soundproofing, free WiFi, bed sheets

Economy Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021

What's nearby

  • Lleras Park - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 9 min walk - 0.5 miles
  • Poblado Park - 12 min walk - 0.7 miles
  • El Tesoro Shopping Park - 17 min walk - 0.9 miles
  • Santafé Mall - 3 min drive - 1.7 miles

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪Belisario - ‬1 min walk
  • ‪Calixto - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Bogota Beer Company - ‬2 min walk

About this property

Hotel Provenza Garden

Hotel near Lleras Park
Close to Poblado Park and El Tesoro Shopping Park, Hotel Provenza Garden provides a rooftop terrace, designer stores on site, and a business center. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and an elevator
  • Meeting rooms, a TV in the lobby, and concierge services
  • Wedding services, luggage storage, and tour/ticket assistance
Room features
All 58 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with shampoo
  • 32-inch Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: COP 25,000 per person

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a provincial park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (70 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 25000 per person
  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Frequently asked questions

Is Hotel Provenza Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Provenza Garden?

This property doesn't offer parking.

What time is check-in at Hotel Provenza Garden?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Provenza Garden?

Check-out is at noon.

Does Hotel Provenza Garden provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 120000 per vehicle applies.

Where is Hotel Provenza Garden located?

Located in El Poblado, this hotel is within a 10-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and El Tesoro Shopping Park are also within 1 mi (2 km). Poblado Station is 21 minutes by foot.

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Hotel Provenza Garden Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 143 reviews
Rating 8 - Good. 49 out of 143 reviews
Rating 6 - Okay. 15 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 7 out of 143 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Stayed 20 nights in Mar 2025

10/10 Excellent

Rene

Liked: Amenities
Staff is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities
Sin agua por dos días TERRIBLE
Stayed 4 nights in May 2025

10/10 Excellent

Haylis Ivannys Roman

Liked: Amenities
Encantada
Stayed 7 nights in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Blanca Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
La zona es segura , cerca de atracciones y aeropuerto
Stayed 2 nights in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que gran hotel súper cómodo y adecuado en ubicación. El personal se portó maravillosamente. Espero regresar pronto. ☺️
Stayed 3 nights in Mar 2025

2/10 Terrible

Analy

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

eulises

Liked: Cleanliness, staff & service, amenities
La atención del personal excelente, hay agua al clima y caliente de cortesía eso me agrada , por el precio de la habitación demasiado pequeña, puntos a destacar el hotel se encuentra a unos pasos del parque geras y hay una calle peatonal muy alegre eso le da muchos puntos y que es super segura toda esa zona del poblado.
Stayed 7 nights in Feb 2025

8/10 Good

Ada

Stayed 4 nights in Feb 2025

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Inicialmente estadía de 3 noches, al final no quedamos 9 noches, en relación precio-calidad bastante bien, pero el premio se lo lleva la ubicación en Barrio Provenza a pasos de buenos restaurantes, bares y tiendas.
Stayed 4 nights in Aug 2021

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Nice and helpful people. Very clean
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Just ok
Stayed 1 night in Mar 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021

10/10 Excellent

Arnulfo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Glori, Puerto Rico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo espectacular y el servicio excelente. Me gusto mucho la localización y el ambiente.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

Great place. Clean rooms and comfy beds. However it is in the middle of where the parties are. If you want a quiet night not the place for you. Other than that it’s awesome. Great bar on the roof with wonderful breakfast and great views. I do recommend.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para una noche de paso cómodo, delicioso desayuno
Stayed 1 night in Dec 2019