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Lettera Hotel

3.5 star property
Art Deco hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Lettera Hotel in El Poblado's center offers a quiet escape with a garden and terrace. Guests can use in-room WiFi to research local attractions while the 24-hour front desk stores their luggage. Visitors consistently praise the staff for exceptional service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout drapes

Double Room

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Twin Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Calle 5f #No 30 73, Medellín, 050001

What's nearby

  • El Tesoro Shopping Park - 8 min walk - 0.5 miles
  • Lleras Park - 11 min walk - 0.6 miles
  • Medellín Clinic - El Poblado - 15 min walk - 0.8 miles
  • Poblado Park - 16 min walk - 0.9 miles
  • Santafé Mall - 2 min drive - 0.9 miles

Getting around

  • Alpujarra Station - 7 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Betty's Bowls - ‬8 min walk
  • ‪Rúnico - ‬13 min walk
  • ‪Mi Buñuelo - ‬13 min walk
  • ‪Cannario - ‬4 min drive
  • ‪Panka - ‬6 min walk

About this property

Lettera Hotel

Hotel near Lleras Park
Located close to El Tesoro Shopping Park and Medellín Clinic - El Poblado, Lettera Hotel provides a free breakfast buffet, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Meeting rooms, coworking spaces, and a banquet hall
  • Books, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 78 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 1
  • Snack bar/deli

Things to do

  • Books

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 323 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • No elevator
  • Smooth flooring in room
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 115000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lettera Hotel Hotel
Lettera Hotel Medellín
Lettera Hotel Hotel Medellín

Frequently asked questions

Is Lettera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Lettera Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Lettera Hotel?

Check-out is at noon.

Does Lettera Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 115000 per vehicle applies.

Where is Lettera Hotel located?

Located in El Poblado, this hotel is within 1 mi (2 km) of Lleras Park, Medellín Clinic - El Poblado, and Poblado Park. El Tesoro Shopping Park and Santafé Mall are also within 2 mi (3 km). Poblado Station is 29 minutes by foot.

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Lettera Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 361 out of 413 reviews
Rating 8 - Good. 36 out of 413 reviews
Rating 6 - Okay. 8 out of 413 reviews
Rating 4 - Poor. 3 out of 413 reviews
Rating 2 - Terrible. 5 out of 413 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, staff was amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. The place is clean, modern and affordable. The patio is very enjoyable. The jacuzzi is under construction though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lilivette

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, the staff was exceptional Especially Fabian, Daniel, Beautiful views beautiful rooms, The breakfast was super delicious and complete. we highly recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramon E Malave

Liked: Cleanliness, amenities, property conditions & facilities
Crear Location! Everything positive. Will stay again
Stayed 4 nights in Nov 2025

10/10 Excellent

edgard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ❤️
Stayed 5 nights in Oct 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff were very friendly. Great location as well. Something I liked the most was the availability of accommodating us for last minute things to do. They provided us with a great contact for Comuna 13 visit. In addition to this they also booked a field trip to Guatape. Best experience ever. I felt very safe walking to Provenza area from the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

JOSEAN

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
More
Stayed 7 nights in Oct 2025

10/10 Excellent

Maurits

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arriving to check in, breakfast, dinner and room all were super excellent. Highly recommended and will stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!
Stayed 1 night in May 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay will return for my next trip.
Stayed 5 nights in Jun 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The beds were incredible - best night sleep.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lina Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 4 nights in Dec 2024

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was FANTASTIC, hotel itself, personnel, service. Property was clean and quiet, exactly what I love. a little distant from everything but for me it was perfect. I recommend everybody to stay there. Thank you, Monique Heymans Curacao
Stayed 3 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. It’s beautiful, clean and the staff is beyond amazing, super friendly and always willing to help.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiden gem in El Poblado

Everything was great, Service excellent, starting from arrival to the time we check out, great breakfast, and yesterday they had the best costillas soups, if like they know we needed. I select Lettera, thanks to all the reviews and if I ever come back I’ll be stay here again. Very close to everything without the crazy noise from Provenza but you still like 15 or 20 minutes by uber from everything. We request the pick up and drop off airport shuttle service from the hotel and was excellent. Thank you to all The Lettera employees to make our stay the best.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel when I’m in pereira.
Stayed 1 night in May 2024

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location, quiet but about 10 minutes from a variety of different restaurants. Staff was great, so attentive and helpful!
Stayed 5 nights in Jun 2024

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the staff, they are very friendly people, the hotel has excellent service and it is a very nice place
Stayed 6 nights in Nov 2023

10/10 Excellent

Arauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautifull hotel. The location is great, close to everything. Staff was very friendly and helpfull. I highly recommend this hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed here and the people are so friendly and very welcoming. The hotel is clean, the food is good. I am super satisfied and will stay there in February when I go back.
Stayed 7 nights in Nov 2023

10/10 Excellent

Dondre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week. Staff members were incredible. Neighborhood is quiet but not far from the hustle and bustle of poblano. Breakfast was different every day. I was here for my bday and (without asking) a staff member surprised me at breakfast with a plate of strawberries and chocolates with “Feliz cumpleanos” written in chocolate. Grateful for my experience here.
Stayed 7 nights in Apr 2025

10/10 Excellent

Suyapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in El Poblado.

Really beautiful hotel. So clean and the neighborhood it’s in is just gorgeous. It’s in a great location, too. It’s quiet but the hotel is a short 8-10 minute walk to restaurants and Provenza. Service is impeccable. All of the employees went above and beyond to help with anything we needed.
Stayed 3 nights in Aug 2024

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