Heiss Hotel

4.0 star property
Hotel with an outdoor pool, a short walk to Poblado Park

Choose dates to view prices

Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi
Outdoor pool, pool umbrellas, lifeguards on site
Restaurant
Luxury Room, Balcony, City View | Private kitchen | Coffee/tea maker
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Room options

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.4 miles
  • Lleras Park - 10 min walk - 0.6 miles
  • Medellín Clinic - El Poblado - 13 min walk - 0.7 miles
  • Oviedo Shopping Center - 2 min drive - 1.4 miles
  • Santafé Mall - 2 min drive - 1.6 miles

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Upscale hotel near Poblado Park
Lleras Park is located near Heiss Hotel, which provides a swim-up bar, a garden, and a gym. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with pool umbrellas, a lifeguard on site, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • An elevator
Room features
All 176 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel have a pool?

Yes, this property has an outdoor pool.

Is Heiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel?

Heiss Hotel doesn't offer parking.

What time is check-in at Heiss Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel?

Check-out is at noon.

Where is Heiss Hotel located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 541 reviews
Rating 8 - Good. 91 out of 541 reviews
Rating 6 - Okay. 33 out of 541 reviews
Rating 4 - Poor. 15 out of 541 reviews
Rating 2 - Terrible. 16 out of 541 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 6 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Good staying for business trips
Stayed 3 nights in Mar 2025

10/10 Excellent

Jemaine

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel so far
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Close to the popular center of Provenza, Beautiful area, very nice & clean room, staff helpful and attentive
Stayed 4 nights in Jun 2025

10/10 Excellent

Vanessa Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and tiny place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay when coming to Medellin for business.
Stayed 1 night in May 2025

10/10 Excellent

caroline

Lovely hotel, clean and calm. The food at the restaurant were amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Jean Hugues

Liked: Cleanliness, amenities, property conditions & facilities
Walkable and safe. Friendly staff, clean and well kept hotel.
Stayed 4 nights in May 2025

8/10 Good

Marianela Morales

Liked: Staff & service, amenities, property conditions & facilities
Great location and super nice staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Great stay !!
Stayed 7 nights in Mar 2025

10/10 Excellent

Gebrekidan G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its amazing place and clean
Stayed 5 nights in Apr 2025

6/10 Okay

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Great place! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great Hotel and location
Stayed 4 nights in Mar 2025

10/10 Excellent

Georgios

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, the neighborhood was safe with lots of restaurants a walking distance.
Stayed 4 nights in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying
Stayed 7 nights in Mar 2025

10/10 Excellent

John Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms. Friendly staff. Great location.
Stayed 7 nights in May 2025

10/10 Excellent

Yadiel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel!
Stayed 6 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great stuff great view Great location, walking distance to tourist area
Stayed 3 nights in Apr 2025

10/10 Excellent

Jemar

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Staff at the front desk was friendly. And the area where the hotel was located was in the vicinity of alot of restaurants
Stayed 3 nights in May 2025

10/10 Excellent

AHMAD

Liked: Cleanliness, amenities, property conditions & facilities
Excellent great
Stayed 5 nights in May 2025

10/10 Excellent

Sulman A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and unique very clean and good costumer service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and staff. Love the terrace bar. Hope they open the new pool soon
Stayed 3 nights in May 2025