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Hotel Alcaravan Medellín

3.0 star property
Hotel with free parking, near Santafé Mall

Choose dates to view prices

Photo gallery for Hotel Alcaravan Medellín

Outdoor spa tub
Bar (on property)
Front of property
Standard Triple Room | In-room safe, free WiFi, bed sheets
Rooftop terrace
Hotel Alcaravan Medellín is in a vibrant shopping district where relaxation meets entertainment. Unwind on the rooftop terrace, play games in the arcade, or savor meals at Alcaravan restaurant. Practical amenities include laundry facilities and free WiFi throughout the property.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Mobile key entry
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

Highlights

LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Mobile key entry
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Mobile key entry
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Mobile key entry
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double room with air conditioning

Double room with air conditioning | In-room safe, free WiFi, bed sheets

Double room with air conditioning

Highlights

Air conditioning
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Mobile key entry
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room with air conditioning

Twin room with air conditioning | In-room safe, free WiFi, bed sheets

Twin room with air conditioning

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Mobile key entry
  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Mobile key entry
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard with internal view

In-room safe, free WiFi, bed sheets

Double Room Standard with internal view

  • 10 sq m
  • Sleeps 2

View all photos for Triple Room Standard with View

In-room safe, free WiFi, bed sheets

Triple Room Standard with View

  • 20 sq m
  • Sleeps 3

View all photos for Twin Room Standard with internal view

In-room safe, free WiFi, bed sheets

Twin Room Standard with internal view

  • 15 sq m
  • Sleeps 2

View all photos for Double Room Standard with View

In-room safe, free WiFi, bed sheets

Double Room Standard with View

  • 10 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • 10 sq m
  • Sleeps 2

View all photos for Twin Room Standard with View

In-room safe, free WiFi, bed sheets

Twin Room Standard with View

  • 15 sq m
  • Sleeps 2

View all photos for Twin Room Standard

In-room safe, free WiFi, bed sheets

Twin Room Standard

  • 10 sq m
  • Sleeps 2

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About the neighborhood

Map
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411

What's nearby

  • Santafé Mall - 3 min drive - 1.6 miles
  • Oviedo Shopping Center - 3 min drive - 1.8 miles
  • Poblado Park - 4 min drive - 2.7 miles
  • Lleras Park - 5 min drive - 2.7 miles
  • El Tesoro Shopping Park - 5 min drive - 2.7 miles

Getting around

  • Ayura Station - 11 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 44 min drive

Restaurants

  • ‪Amazonas - ‬7 min walk
  • ‪Más Finca - ‬12 min walk
  • Hou Wah
  • frutas y helados blessung
  • American Food & Ice

About this property

Hotel Alcaravan Medellín

Hotel near Santafé Mall
You can look forward to a rooftop terrace, a coffee shop/cafe, and an arcade/game room at Hotel Alcaravan Medellín. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant, Alcaravan, offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • An elevator, coffee/tea in the lobby, and smoke-free premises
  • A front-desk safe, free newspapers, and a billiards/pool table
Room features
All 96 rooms offer comforts such as 24-hour room service, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 30,000

Restaurants on site

  • Alcaravan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 20000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 20000.0 per night
  • Hosted evening meal: COP 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí

Frequently asked questions

Is Hotel Alcaravan Medellín pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alcaravan Medellín?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Alcaravan Medellín?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alcaravan Medellín?

Check-out is at 1 PM.

Where is Hotel Alcaravan Medellín located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Chimeneas Park and 1.8 mi (2.9 km) from Santafé Mall. EAFIT University and La Frontera Park are also within 2 mi (3 km). Ayura Station is 11 minutes by foot and Aguacatala Station is 19 minutes.

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Hotel Alcaravan Medellín Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 259 reviews
Rating 8 - Good. 96 out of 259 reviews
Rating 6 - Okay. 40 out of 259 reviews
Rating 4 - Poor. 12 out of 259 reviews
Rating 2 - Terrible. 22 out of 259 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staft
Stayed 5 nights in Jul 2025

10/10 Excellent

Richanella

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 11 nights in Apr 2025

8/10 Good

Vianella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 2 nights in May 2025

10/10 Excellent

tyreiss

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay 7 yaer tenure

there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Stayed 1 night in Aug 2022

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
bad hospitality and gave me a different room then what i purchased and had missing shower head
Stayed 1 night in Oct 2022

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Stayed 7 nights in Jan 2024

6/10 Okay

JESSIEDALI

Liked: Cleanliness, staff & service
Poco ambiente en sus alrededores, pocas opciones de comer y no habían taxis por el area
Stayed 7 nights in Aug 2025

2/10 Terrible

Margarita

Disliked: Property conditions & facilities
Lo peor
Stayed 5 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo ageadable y en buen estado! El servicio en todos los departamentos fue excelente.
Stayed 7 nights in Jul 2025

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Quiero volver
Stayed 5 nights in Jul 2025

8/10 Good

Paola

Liked: Cleanliness, amenities, property conditions & facilities
No es tan céntrico está a las afueras de Medellín y las habitaciones muy pequeñas se tardan mucho para hacer un desayuno
Stayed 2 nights in Jun 2025

10/10 Excellent

José

Stayed 5 nights in May 2025

8/10 Good

Hoover Alberto

Stayed 3 nights in May 2025

10/10 Excellent

Mauricio

Stayed 4 nights in Apr 2025

10/10 Excellent

Hoover Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio agradable y el personal muy amables todos, recepcion, restaurante, sercios generales, mantenimiento, zona humeda
Stayed 4 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto muchísimo la ubicación del hotel, el desayuno era muy bueno me entanto la oportunidad de poder variar el desayuno por 1000 pesos o 2000 pesos por persona dependiendo lo que pidieras. La zona en donde esta ubicado es una zona segura, las habitaciones son pequeñas pero si buscas solo donde dormir estar bien por un precio extra puedes tener aire acondicionado. El Internet muy bueno nunca tuvimos problema y la señora de la recepción fue súper amable el día que llegamos, nos explico todo muy bien. Lo único es que hay un poco de ruido por los camiones. Pero un hotel que recomiendo.
Stayed 3 nights in Apr 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 5 nights in Aug 2024

2/10 Terrible

Steven

Stayed 3 nights in Jan 2024

2/10 Terrible

Fernanda

Stayed 2 nights in Dec 2023