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Hotel Acqua Medellín

3.0 star property
Hotel with free breakfast, a quick walk to Lleras Park

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Photo gallery for Hotel Acqua Medellín

Reception
Terrace/patio
Front of property
1 bedroom, in-room safe, individually decorated, desk
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | 1 bedroom, in-room safe, individually decorated, desk

Superior Twin Room, 2 Double Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, desk

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

1 bedroom, in-room safe, individually decorated, desk

Twin Room Standard

  • 13 sq m
  • Sleeps 3

View all photos for Double Room Standard

1 bedroom, in-room safe, individually decorated, desk

Double Room Standard

  • 12 sq m
  • Sleeps 2

View all photos for Triple Room Standard

1 bedroom, in-room safe, individually decorated, desk

Triple Room Standard

  • 14 sq m
  • Sleeps 3

View all photos for Double Room Superior

1 bedroom, in-room safe, individually decorated, desk

Double Room Superior

  • 25 sq m
  • Sleeps 2

View all photos for Single Room Standard with View

1 bedroom, in-room safe, individually decorated, desk

Single Room Standard with View

  • 12 sq m
  • Sleeps 2

View all photos for Single Room Superior with View

1 bedroom, in-room safe, individually decorated, desk

Single Room Superior with View

  • 17 sq m
  • Sleeps 1

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About the neighborhood

Map
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021

What's nearby

  • Lleras Park - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 8 min walk - 0.5 miles
  • Poblado Park - 10 min walk - 0.6 miles
  • El Tesoro Shopping Park - 15 min walk - 0.8 miles
  • Santafé Mall - 19 min walk - 1.0 mile

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Calixto - ‬1 min walk
  • ‪Desarrolladores de Café - ‬1 min walk

About this property

Hotel Acqua Medellín

Hotel near Lleras Park
Located close to Poblado Park and Museo El Castillo, Hotel Acqua Medellín provides free self-serve breakfast and designer stores on site. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and multilingual staff
  • Tour/ticket assistance, a computer station, and an elevator
  • Coffee/tea in the lobby, a vending machine, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers and hair dryers
  • 48-inch Smart TVs with Netflix, streaming services, and premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free self-serve breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Designer stores

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 70000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: COP 5000 per person, per stay. This fee does not apply to children under 1 year of age.
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 130000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: COP 70000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Acqua Express
Acqua Express Medellin
Hotel Acqua
Hotel Acqua Express
Hotel Acqua Express Medellin
Hotel Acqua Express Medellin
Acqua Express Medellin
Acqua Express
Hotel Hotel Acqua Express Medellin
Medellin Hotel Acqua Express Hotel
Hotel Hotel Acqua Express
Hotel Acqua Express
Hotel Acqua Medellín Hotel
Hotel Acqua Medellín Medellín
Hotel Acqua Medellín Hotel Medellín

Frequently asked questions

Is Hotel Acqua Medellín pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Acqua Medellín?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Acqua Medellín?

Check-out is at noon. Late check-out is available for COP 70000 (subject to availability).

Does Hotel Acqua Medellín provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:00 PM on request. A fee of COP 130000 per vehicle applies.

Where is Hotel Acqua Medellín located?

Located in El Poblado, this hotel is within a 15-minute walk of Lleras Park and Poblado Park. Museo El Castillo and Pueblito Paisa are also within 3 mi (5 km). Poblado Station is 21 minutes by foot.

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Hotel Acqua Medellín Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 205 out of 395 reviews
Rating 8 - Good. 116 out of 395 reviews
Rating 6 - Okay. 37 out of 395 reviews
Rating 4 - Poor. 20 out of 395 reviews
Rating 2 - Terrible. 17 out of 395 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
I have to say that management and all staff are very kind live with polite and willing to go the extra mile to accommodate us. Therefore, there is only good things to say about the hotel in their staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adriana was very helpful and attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Iris Migdalia Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional, I’m going to come back soon , with more people, we were a group of 6 , we’re planning to go like 20 or 30 people next time, highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Alberto N

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff super friendly and helpful clean aswell definitely coming back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, slightly quieter than I had expected it to be.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location inside of Provenza. The hotel is very affordable for its location. It's not an elegant room, but it is still a good room and an incredible location.
Stayed 1 night in Feb 2025

10/10 Excellent

YUSGREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 2 nights in Mar 2025

8/10 Good

Michael S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much ground zero for a weekend visit to Prozenza...
Stayed 2 nights in Jan 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I love the place I will come back to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect staff member work were great overall the hotel was great
Stayed 9 nights in Dec 2023

10/10 Excellent

Mario Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

dur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I The hotel is in perfect place walking distance to everything. Dining bars restaurant stuff is very cooperative helpful I like it and I will stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities
I liked the people working there , I liked the location, breakfast was ok,room was clean, little bit noise but that’s ok giving the location that can’t beat that everything is near by.
Stayed 7 nights in Nov 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite
Stayed 11 nights in Sep 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Onix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Jorge Facundo Linares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric Location. Near Parque Lleras, Restaurants, Bars and Malls.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 8 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little things

They had good toilet paper which I never thought I’d care much about but ended up being something I really appreciated after a couple nights of heavy drinking. The mini bar was stocked really well and the prices were really reasonable. $2.50 for a Red Bull, electrolit, and Gatorade in USD, it was $11 for the little bottle of rum in the fridge and was stocked with like 5 waters for $1 each.
Stayed 1 night in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Location. Location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Location x 3
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, right in the heart of provenza nightlife
Stayed 3 nights in Sep 2022