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Hotel Acqua Medellín

3.0 star property
Hotel with free breakfast, a quick walk to Lleras Park

Choose dates to view prices

Photo gallery for Hotel Acqua Medellín

Reception
Superior Double Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes
Terrace/patio
Front of property
Front of property
Hotel Acqua Medellín, in the heart of the city, offers a stylish base with convenient amenities. Enjoy free self-serve breakfast, on-site designer stores, in-room WiFi, tour tickets, and lobby coffee. Consistently earns high ratings from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

In-room safe, individually decorated, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Digital channels
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021

What's nearby

  • Lleras Park - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 8 min walk - 0.5 miles
  • Poblado Park - 10 min walk - 0.6 miles
  • El Tesoro Shopping Park - 15 min walk - 0.8 miles
  • Santafé Mall - 19 min walk - 1.0 mile

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Poke Bowl - ‬2 min walk

About this property

Hotel Acqua Medellín

Hotel near Lleras Park
Located close to Poblado Park, Hotel Acqua Medellín provides free self-serve breakfast and designer stores on site. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a front-desk safe
  • Tour/ticket assistance, an elevator, and a water dispenser
  • Coffee/tea in the lobby, multilingual staff, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers and hair dryers
  • 48-inch Smart TVs with Netflix, streaming services, and premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Designer stores

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 70000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: COP 5000 per person, per stay. This fee does not apply to children under 1 year of age.
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 130000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: COP 70000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Acqua Express
Acqua Express Medellin
Hotel Acqua
Hotel Acqua Express
Hotel Acqua Express Medellin
Hotel Acqua Express Medellin
Acqua Express Medellin
Acqua Express
Hotel Hotel Acqua Express Medellin
Medellin Hotel Acqua Express Hotel
Hotel Hotel Acqua Express
Hotel Acqua Express
Hotel Acqua Medellín Hotel
Hotel Acqua Medellín Medellín
Hotel Acqua Medellín Hotel Medellín

Frequently asked questions

Is Hotel Acqua Medellín pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Acqua Medellín?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Acqua Medellín?

Check-out is at noon. Late check-out is available for COP 70000 (subject to availability).

Does Hotel Acqua Medellín provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:00 PM on request. A fee of COP 130000 per vehicle applies.

Where is Hotel Acqua Medellín located?

Located in El Poblado, this hotel is within a 15-minute walk of Lleras Park and Poblado Park. Poblado Station is 21 minutes by foot.

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Hotel Acqua Medellín Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 211 out of 405 reviews
Rating 8 - Good. 117 out of 405 reviews
Rating 6 - Okay. 39 out of 405 reviews
Rating 4 - Poor. 20 out of 405 reviews
Rating 2 - Terrible. 18 out of 405 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aunque el hotel estaba en remodelación, el servicio fue excelente y tiene una ubicación envidiable en Provenza.
Stayed 5 nights in May 2025

10/10 Excellent

Kristy Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the hotel is under construction at this time, but the hours are 9am-5pm so it doesn't interfere with sleep. It is right in the Provenza passage to all the clubs and restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 4 nights in Sep 2025

8/10 Good

Samuel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Excelente area justo al lado del rest de Karol G Lo malo es que estan en remodelación si la vas a pasar despertando tarde no lo recomiendo demasiado ruido durante el dia
Stayed 3 nights in Aug 2025

10/10 Excellent

Darani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para la vida nocturna
Stayed 1 night in Jul 2025

6/10 Okay

Zuleyka Vélez

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Desayuno rico y ubicación excelente
Stayed 5 nights in May 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
I have to say that management and all staff are very kind live with polite and willing to go the extra mile to accommodate us. Therefore, there is only good things to say about the hotel in their staff.
Stayed 3 nights in Aug 2025

8/10 Good

Aracelis

Liked: Amenities
Bueno
Stayed 4 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

8/10 Good

Glorielys

Liked: Cleanliness, amenities, property conditions & facilities
Un buen hotel, céntrico y con restaurantes muy cerca. El desayuno es variado. Es importante tomar en consideración la localización, ya que hay discotecas y, por ende, mucha algarabía durante las noches. Si busca un lugar así, el hotel es ideal.
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel Habacuc

Liked: Cleanliness, staff & service, property conditions & facilities
Buen ambiente
Stayed 2 nights in Jun 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación en Provenza; cerca de todos los Restaurantes y puntos interesantes del Poblado. El personal muy cordial.
Stayed 3 nights in Jun 2025

8/10 Good

Cortes

Liked: Cleanliness, staff & service
Area muy centrica, ambiente muy bueno para pasarla bien
Stayed 2 nights in May 2025

6/10 Okay

Rodrigo

Liked: Staff & service
Sinceramente esperaba algo mejor. Deberían informar en la descripción que el ruido es estruendoso, no hay manera de descansar. Además, las instalaciones están algo descuidadas. El personal es amable pero en general me esperaba más
Stayed 1 night in Aug 2025

10/10 Excellent

Luisianna

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación si deseas pasear por Provenza caminando.
Stayed 3 nights in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adriana was very helpful and attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceso
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto N

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff super friendly and helpful clean aswell definitely coming back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Iris Migdalia Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional, I’m going to come back soon , with more people, we were a group of 6 , we’re planning to go like 20 or 30 people next time, highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Elan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, slightly quieter than I had expected it to be.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos Javier Méndez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse en Medellin
Stayed 5 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena instalación cerca de restaurante y discotecas.
Stayed 4 nights in Jan 2025

10/10 Excellent

Krizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización! Camas cómodas y aún que pensamos que el ruido molestaría, no fue así. Muy limpios, el desayuno variado y riquísimo para mi vale la pena full quedarse en este hotel. Queda alado del restaurante de karol g y la discoteca el callejón del gato.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location inside of Provenza. The hotel is very affordable for its location. It's not an elegant room, but it is still a good room and an incredible location.
Stayed 1 night in Feb 2025

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