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Aparthotel

Haven

4.0 star property
Aparthotel with free breakfast, 3-minute walk to Lleras Park

Choose dates to view prices

Haven, in El Poblado's center, offers a complimentary breakfast buffet and a terrace with impressive views. Relax by the outdoor pool or enjoy coffee at the café with high-speed WiFi. Attentive staff provide concierge services and luggage storage to enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Outdoor Space

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

7.0 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room plus

Double room plus | In-room safe, individually decorated, individually furnished

Double room plus

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room | In-room safe, individually decorated, individually furnished

Room with small living room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | In-room safe, individually decorated, individually furnished

Room with balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi | Private spa tub

Room with jacuzzi

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

Room with jacuzzi and balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with jacuzzi

Suite with jacuzzi | In-room safe, individually decorated, individually furnished

Suite with jacuzzi

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with 2 jacuzzis

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
4 bedrooms
  • 115 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony | Private spa tub

3-Bedroom apartment with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 105 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

4-bedroom penthouse with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 115 sq m
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

3 connected bedroom unit with jacuzzi and balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
3 bedrooms
Private bathroom
  • 105 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony

Room with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small suite with jacuzzi

Small suite with jacuzzi | Private spa tub

Small suite with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 4-Bedroom apartment with private pool

4-Bedroom apartment with private pool | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom apartment with private pool

Highlights

Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 145 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Budget Room

Budget Room | In-room safe, individually decorated, individually furnished

Budget Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 10A #36-29, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 2 min walk - 0.1 miles
  • Poblado Park - 7 min walk - 0.4 miles
  • Medellín Clinic - El Poblado - 10 min walk - 0.5 miles
  • El Tesoro Shopping Park - 19 min walk - 1.1 miles
  • Santafé Mall - 2 min drive - 1.4 miles

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 33 min drive

Restaurants

  • ‪¡Ay Wey! - ‬2 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Soul Korean Street Food - ‬2 min walk
  • ‪Egeo - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk

About this property

Haven

Aparthotel with free breakfast, 3-minute walk to Lleras Park
This smoke-free aparthotel features an outdoor pool, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities. Each apartment offers free WiFi, 24-hour room service, and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls, and a hair dryer.
Haven offers 37 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

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York Luxury Suites Medellín
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Frequently asked questions

Does Haven have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Haven pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Haven?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Haven?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Haven provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Haven located?

Located in El Poblado, this aparthotel is within a 5-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and Medellín Clinic - El Poblado are also within 15 minutes. Poblado Station is 18 minutes by foot.

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Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 631 reviews
Rating 8 - Good. 115 out of 631 reviews
Rating 6 - Okay. 45 out of 631 reviews
Rating 4 - Poor. 21 out of 631 reviews
Rating 2 - Terrible. 40 out of 631 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keegan

Liked: Cleanliness, property conditions & facilities, communication
Great location
Stayed 6 nights in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities, communication
Everything about Haven is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Rocquice

Liked: Cleanliness, property conditions & facilities, communication
I loved everything about my stay. I'm definitely coming back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities, communication
The staff was so helpful and polite. I am definitely working on another visit to stay there. I thank everyone for their kindness.
Stayed 6 nights in Sep 2025

10/10 Excellent

Neftali

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooftop restaurant and pool were breathtaking and the food was great. My room was spacious and the views from my balcony were great. The staff were helpful and very nice as well.
Stayed 4 nights in Aug 2025

6/10 Okay

Shahab

Hotel is fine but absolutely not a $609 a night hotel. Valet demanded to be tipped (which I did but they shouldn’t ask for it ) had mosquitos that kept us up all night. Had 5 different holds worth about $800 on top of the regular $125 hold pool is great except at night the hired police kicked a guy out bc he was baling outside. Looked like a personal vendetta. As I said great hotel for 180-200 a night. But not a $600 a night hotel.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and nearby to everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

christian

They were very welcoming ..took care of all my needs
Stayed 10 nights in Jul 2025

10/10 Excellent

Patrick B

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice property and convenient to everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Has the best guest policy of any Colombia hotel I have stayed at.
Stayed 3 nights in Jun 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities, communication
exelent place to stay i will back
Stayed 4 nights in Apr 2025

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always awesome stay at Haven!!
Stayed 5 nights in Apr 2025

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities, communication
I liked the design of the hotel. The roof top pool, bar and restaurant was nice. I wasn't a big fan of the floors in the rooms. Everything else was nice.
Stayed 1 night in Jul 2025

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The location is great and you can walk to alot of different restaurants and nightclubs.
Stayed 5 nights in Apr 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Very clean And in the center of the city
Stayed 4 nights in May 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, room comfort, communication
We have stayed there 3 times in the last 14 months. We absolutely love the hotel and staff. Last trip we brought in a large group where we occupied about 8 rooms and everyone loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
I always have a great stay at Haven. Everyone is always really nice to me.
Stayed 4 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hot spot for people who like the Poblado vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities, communication
Front desk is very professional & Staff was like family. FOOD was also delicious 😋
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nicely appointed accommodation in the middle of a highly popular tourist spot.
Stayed 4 nights in Feb 2025

8/10 Good

Marlon william

Liked: Cleanliness, amenities, property conditions & facilities, communication
Other than the elevator not working a couple of times and i had to walk to the 7th floor a couple of times before they fixed it, it was a cool spot.
Stayed 4 nights in Jul 2025
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Policies

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