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Edificio Helena

3.0 star property

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Restaurant - Edificio Helena (Medellín)
Massages - Edificio Helena (Medellín)
Restaurant - Edificio Helena (Medellín)
Massages - Edificio Helena (Medellín)
Massages - Edificio Helena (Medellín)
Near Botero Plaza, Edificio Helena provides free continental breakfast, a rooftop terrace, and laundry facilities. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and an outdoor entertainment area are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Basic Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Basic Apartment

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Basic Apartment

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Economy Apartment

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Economy Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Comfort Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Economy Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Comfort Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Economy Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Basic Apartment

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Basic Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Comfort Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Comfort Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment

Dining room

Standard Apartment

  • City view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Apartment

Dining room

Standard Apartment

  • City view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Apartment

50-inch Smart TV with cable channels

Classic Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Apartment

50-inch Smart TV with cable channels

Classic Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Apartment

50-inch Smart TV with cable channels

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Apartment

50-inch Smart TV with cable channels

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Apartment

  • City view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Apartment

  • City view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Apartment

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Apartment

  • City view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Apartment

Family Apartment | Living room | 50-inch Smart TV with cable channels

Family Apartment

  • City view
  • 75 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

About the neighborhood

Located in Medellín, Edificio Helena is in the city center. Oviedo Shopping Center and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
View more Apartments in Medellín
Map
54-54 Cra. 36, Medellín, Antioquia, 050013

What's nearby

  • Botero Plaza
    Botero Plaza
    4 min drive - 1.2 miles
  • Antioquia Museum
    Antioquia Museum
    5 min drive - 1.4 miles
  • Medellin Boston's Park
    3 min walk - 0.2 miles
  • Parque Bicentenario
    3 min walk - 0.2 miles
  • Medellin Cathedral
    16 min walk - 0.9 miles

Getting around

  • Pabellón del agua EPM Tram Stop
    13 min walk
  • Jose Maria Cordova Intl. Airport (MDE)
    37 min drive

Restaurants

  • Restaurante Cafe - ITM
    7 min walk
  • Chunchurria
    8 min walk
  • Café Teatro Pablo Tobón Uribe
    8 min walk
  • Los Cubanos de Boston
    6 min walk
  • Tierra Libre Café Bar
    7 min walk

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Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Oven
  • Stovetop

Dining

  • Free continental breakfast available daily 7:00 AM to 9:30 AM

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 50-inch smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 26 units
  • Access via exterior corridors
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 1:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: COP 50000 per week; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Edificio Helena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Edificio Helena?

Check-in start time: 1:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Edificio Helena?

Check-out is at 11:00 AM.

Where is Edificio Helena located?

Located in the heart of Medellín, this apartment building is within 1 mi (2 km) of Memory House Museum and Botero Plaza. Medellin Boston's Park and Parque Bicentenario are also within 5 minutes. Pabellón del agua EPM Tram Stop is 13 minutes by foot and Miraflores MetroCable Station is 14 minutes.

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Reviews

Edificio Helena Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Amenities

10

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 44 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome breakfast, great location. Great host
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
For being a last minute stay, this place was better than expected and highly recommended. The rooftop is has a spectacular view of Medellin.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Trevor Matthew Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location. If you want experience the real Medellin. Excellent food choices in the area.
Stayed 18 nights in May 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities, communication
I recommend this place is beautiful and friendly people. Very clean also
Stayed 16 nights in Dec 2024
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience. Staff was helpful and very kind! Thank you so much for our great experience! I will never forget my time in Medellín and the great staff!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bed was comfortable amenties were excellent view was amazing, my only issue were the roaches in the room which was the only down side to the stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing. Breakfast was a treat.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication
Great stay and Jhon was very helpful and spoke English which helped us. You can book private use of the hot Jacuzzi on the roof for free too. We used the kitchen which was fairly well set up for it.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would loke to give my congratulations to Savella the host, the cook and his staff they were very attentive and made me feel very welcome at their establishment. Its was an excellent choice and I come back again, when I am in Medillin.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Eric

Disliked: Communication

Great value! definitely need better communication

I Give it a 6.75-7/10, they honestly just need to fix small little things and need WAY BETTER!!!! Communication. 1st no a/c, very poor airflow and circulation and very humid and smells like it too at night after being away all day. Excellent full Kitchen, super cold fridge and freezer, no microwave but have a full oven. Great hot water for showering and washing dishes. Pillows are horrible, super thin no support. Even with 3 pillows still very thin. Rest pretty good, all staff was super nice and friendly expect the old lady who alway looks like she has an attitude or is upset. Other than that EXCELLENT place to stay and AMAZING price too!! Great location. Locals are super nice and friendly, the park is only about 5 minute walk with plenty of food vendors and restaurants, bars and small convenient stores all around the park. Heads up if you go to park to eat at night, people might ask you for food (I don’t mind buying a hungry person food, just don’t give away money)
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Communication

GREAT!! value for the money, customer service not

If you factor everything, price, location, accommodation, amenities, cleanliness, convenience, communication, not bad, definitely would recommend this place and stay here again for the price I paid, like $40 USD a night for a full 2/2 with full kitchen, stove and oven (a microwave would of been better than oven) I give them 7/10 ratting. Just wish I knew there was no a/c, the place was super humid all the time and smelled like humidity too but just at the beginning and the pillows are very flat, don’t offer lots of support. Bathroom are small so keep that in mind but I didn’t mind that. The elevator does need a GOOD DEEP cleaning and vacuuming!! The automatic standard message they send in WhatsApp that they say if you need anything to communicate with them through there, no one responds, after 10PM or before 9AM, so if you need anything or there is an emergency good luck!! Call the national emergency number 123 (Colombian version of 911) would be my best advise. Idk what are the times for breakfast but we miss it twice one day when went up at 9:42 and they were close they said breakfast ends at 9:30 and check out, we went up at 6:40 AM and it was close. And to use the Steam room or Jacuzzi you to make a reservation and it’s only for exactly 1 hour but on the positive side if you want something “private” you have it all to yourself or your party only for that 1 hour exactly. If your hungry late at night or want a drink by the Boston Park (parque Boston) lots of options.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Lester Antonio

Liked: Communication
Disliked: Cleanliness, listing accuracy
shower water was not well regulated. Loud city noice in this location.
Stayed 3 nights in Jun 2026
Verified

2/10 Terrible

Gursura

Disliked: Cleanliness, check-in, communication, listing accuracy
When I went there the hotel mentioned I do not have reservation. Expedia charged me full for 2 nights and not giving back refund. The location was very scary place there was nothing around. I had to book other hotel with booking dot come. It is scam . I have been using exopedia from past 20 years now expedia is very bad.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Leslie Joanna

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
I feel sad that I have to write this review the property has so much potential and the staff is really friendly but the have a cockroach infestation in the building we killed 5 one night right next to our bed, on the floor, in the bathroom just not sanitary the range from tiny ones to huge ones really disgusting. We had to live on our 3rd night couldn’t take it anymore. We were supposed to stay for 17 nights but it just wasn’t duable really awful.
Stayed 17 nights in Apr 2026
Verified

10/10 Excellent

Milagros

Liked: Cleanliness, amenities, property conditions & facilities, communication
The breakfast was amazing and the communication with the workers too.
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Erny

Disliked: Cleanliness, amenities, communication
El jacuzzis
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 16 nights in Mar 2025
Verified

6/10 Okay

Mark

Disliked: Amenities, communication
Outside appearance was interesting. Shower hot water is lacking. One thin sheet to share. One key. No front desk. Our single room looked like a dungeon vs the double room.
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Communication
Shower pressure for hot water. No one comes to clean during the stay. Had to ask for new towels after 3 days. No one speaks English. Breakfast was just ok. No front desk. Outside of the hotel doesn't quite look like it.
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apt was nice and the bed was very comfortable. The building was fairly new. What I liked the most was the rooftop and the breakfasts. The rooftop was awesome (you could spend hours up there). The views were great as well. The food was very good and the staff was very nice, especially chef Antonio. On the other hand, it is not a good idea to walk around the area at night as it can get a little dangerous. Overall, I really liked my stay and I would come back.
Verified

4/10 Poor

Zineb

Disliked: Cleanliness, amenities, property conditions & facilities
The young lady at the reception was really helpful and nice. It’s the only good thing I’m keeping in mind. Breakfast is a joke. If you are late and find nothing left they just tell you no more. For the price you are paying don’t expect that much
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property and amenities met expectations and more. Plus staff was very friendly and accommodating, especially David. He was great. Anything I needed he was there to help. Breakfast was great. The main servings changed everyday (which was great for variety) but at the same time everyday there were the same fresh fruit, bread, pastries, cereal/w milk, and orange juice options available. Laundry was easy to use and up to US standards meaning both a washer and dryer available. I was at other hotels where the clothes had to be air dried so having an actual dryer is clutch especially with all the rainy and cloudy days in Medellin. The room was a typical kitchenette style with big refrigerator and functional stove that I actually used to cook. Bed was adequate. Shower had hot water. Limited cable but I'm not really at a hotel to watch tv. Wifi in room was great. You won't regret staying here. The view on the roof where breakfast is served is beautiful! I will definitely stay here again when I come back.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, check-in, communication, listing accuracy
Todo está excelente! Muy bien todo y super recomendable usar el turco y jacuzzi
Stayed 16 nights in Apr 2026
Verified

10/10 Excellent

Maelina

Liked: Cleanliness, check-in, communication, listing accuracy
Es un lugar seguro para hospedarse la atencion es excelente, limpieza total. Sabanas olorosas y agradables para dormir, super centrico, hay un supermercado al lado.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Javier Alejandro

Liked: Cleanliness, check-in, communication, listing accuracy
Buen hospedaje
Stayed 2 nights in Mar 2026