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Vivo Stay

2.5 star property
Hotel in Medan with area shuttle service and a 24-hour front desk

Choose dates to view prices

Photo gallery for Vivo Stay

Reception hall
Exterior
Front of property
Standard Triple Room | Desk, soundproofing, free WiFi, bed sheets
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room

Standard Triple Room | Desk, soundproofing, free WiFi, bed sheets

Standard Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, free WiFi, bed sheets

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jalan Surabaya No. 2-4, Medan, 20212

What's nearby

  • Medan Mall - 5 min walk - 0.3 miles
  • Grand City Hall - 12 min walk - 0.7 miles
  • Maimun Palace - 15 min walk - 0.8 miles
  • Great Mosque of Medan - 15 min walk - 0.8 miles
  • Sun Plaza - 17 min walk - 0.9 miles

Getting around

  • Medan Station - 12 min walk
  • Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

  • ‪Wisata Kuliner, Selat Panjang - ‬4 min walk
  • ‪Mie Pangsit Tiong Sim - ‬4 min walk
  • ‪The Coffee Toast - ‬4 min walk
  • ‪Bakmie Hock Seng - ‬5 min walk
  • ‪Garuda Restaurant - ‬4 min walk

About this property

Vivo Stay

Hotel in the business district
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Vivo Stay. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Vivo Stay boast perks such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: IDR 30,000 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 30000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA

We should mention

This property does not have elevators

Property is also known as

Vivo Stay Hotel Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel Medan

Frequently asked questions

Is Vivo Stay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Vivo Stay?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Vivo Stay?

Check-out is at noon.

Does Vivo Stay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Vivo Stay located?

Located in the heart of Medan, this hotel is within a 10-minute walk of Medan Mall and Tjong A Fie's Mansion. Grand City Hall and Sri Mariamman Temple are also within 1 mi (2 km). Medan Station is 12 minutes by foot.

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Vivo Stay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Siew Lah

Liked: Cleanliness, staff & service, room comfort

No way to find such a low rate hostel. Worth it !

A budgeted hostel. Room is spacious and the condition toilet is acceptable with the paid rate. Location not bad. May think of come back it.
Stayed 1 night in Mar 2019

8/10 Good

Mariyama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

建設途中

まだ建設途中でエレベーターがなく、3階までの登り降りが大変でした。部屋の鍵の調子が悪く、閉じ込められて困った。施設は新しく清潔で良かった。
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service

Basic and affordable hotel in city centre

Hotel is in good location near to Medan mall. Very basic but affordable. There is no lift and our room was on level 5! Fortunately we didn’t have much luggage. Staff was helpful
Stayed 1 night in Sep 2018

8/10 Good

Julien

Liked: Cleanliness, property conditions & facilities, room comfort

Chambre sympa le reste neutre.

Personnel de l'accueil ne parlant pas anglais ce n'était pas simple surtout que ma réservation n'était pas à la bonne date et que cela à dû être changé (ma faute). Le lit est très confortable, le reste est normal, la climatisation met du temps à refroidir l'ensemble de la chambre mais une fois que c'est froid c'est froid ! C'était propre dans l'ensemble. Juste demander du PQ si vous en avez besoin à l'accueil, j'ai donc eu l'occasion d'utiliser pour la première fois le jet d'eau après 3 mois en Asie du sud-est.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Los baños estaban realmente sucios, como si no los hubieran lavado, es verdad que el precio era bajo. Pero se espera un mínimo de higiene...
Stayed 1 night in Aug 2018

6/10 Okay

Nin, Yogyakarta

Liked: Cleanliness, staff & service

Basic stay with great staff

The stay was basic. The room’s clean and well-prepared. The staff are very friendly and helpful. My complaints are: the AC is not working very well hence we felt uncomfortable in the room in most times; not enough sockets in the room (one socket was behind the TV and it was pretty difficult to use); there was a water outage but handled by the staff quickly; and the lift was being built at that time. Other than that, the location’s great and the hotel’s minimalistic design is a favorite.
Stayed 2 nights in May 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Firdaus, Malaysia

Liked: Cleanliness, staff & service, room comfort

Nice budget hotel but still need to improve

Good budget hotel. Clean, cozy, and near to town. The downside for me are 1) No lift for 3 levels of hotel 2) Water for bath smells like corroded metal
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

joe, batam

Disliked: Staff & service

No breakfast included

the only thing prost is just location, nothing more. i though there s breakfast included.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Oscar, Delft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, only thing was that the lock of the room was pretty hard to open
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Lauryn

Liked: Staff & service

Inexpensive place to lay your head

Positives: communal sitting area where you can grab a beer, coffee or food; friendly staff; air conditioning. Negatives: our door didn't lock; room smelled like cigarette smoke; elevator was out of order;
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

it is pretty amazing
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Nog in opbouw

Het is een nieuw hotel, het is nog in opbouw volgens mij. De kamer op zich deze voor de prijs prima. Maar er is ook nog een school in het pand aanwezig volgens mij. In de rommelige lobby zitten ook veel studenten te werken. Bij aankomst 's avonds rond 22u was het moeilijk nog iets te eten te vinden. De volgende dag bleek het centrum met diverse restaurants toch niet zo ver. Maar dat wist men mij niet te vertellen ... De ligging is verder wel ok, geen fraaie omgeving. De transfer vanaf de luchthaven was prima geregeld (wel 20.000 rupiah, ongeveer 1,5€, meer dan vermeld op de website. Avondtarief?)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

Friendly staff and they gave us many assistance in the tour such as clearly information and directory. They will recommend some nice places and even help us in the transportation. Accommodation condition is quite good as it is a new hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Miriam, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort

Locality

The venue is within the reach of any destination which we are asking for. Helpful in providing information regarding local transportation and eateries.
This review was submitted before 2018 and has not been verified.

8/10 Good

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

The location is great, especially for business traveler. However, it is a new small hotel and many people do not recognize it. Moreover it is located in a one-way road, therefore if you miss it you should turn around. Therefore it is quite difficult to be found. The service was so-so. They did not clean my room during my 4 night stays. At my first night stay the desk in the room was broken, and I changed my room for other nights. Overall it is value for money.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great value for money.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly reccomended!!!

I stayed 4 nights at Vivo Stay and can highly reccomend it. The property is new, the room was spacious with good (hot) water pressure and AC. They also serve very good food at very affordable prices. The location is excellent. There are two food streets a couple of minutes walk from the hotel. There are also ATMs and convenience stores nearby. The Great Mosque, the Maimun Palace and the Tjong A Fien Mansion are also only a few minutes away. But what really made my stay special was the very welcoming and friendly staff! I will definitely stay again there next time I'm in Medan.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

Great hotell.. They told us that the hotel is only 3 month old... That's good.. But second floor is still not done.. So workers start early.. And the room.. You shud ask for a room near the stair, better wifi here :) it's smaller room, but worth it..
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말 추천. 완공전이지만 오너부부가 최고.

아직 완공이 안된 상황,. 주변도 좋지는 않음. 하지만 일단 신축이다보니 너무 깨끗하고 좋음. 침대의 베드자체가 4성급보다 더 좋음. 더 중요한것은 화교인데, 호텔을 신축하는듯. 너무 친절하게 설명을 해주시고, 직접 약도까지 그려가면서 설명을 해서 좋았고, 비가 오니 기다리셨다가 우산까지 주시는것이 좋았음. 물론 특급이나 중급 호텔 갈 사람들은 가도 되는데 나 같은 장기 여행자들은 최고... 메단은 실망이지만 정말로 정을 느끼게 해주는 최고의 호텔이었음