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Travellers Suites Serviced Apartments

Property class: 4

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Pool - Travellers Suites Serviced Apartments (Medan)
Gym - Travellers Suites Serviced Apartments (Medan)
Treatment room - Travellers Suites Serviced Apartments (Medan)
Room - Travellers Suites Serviced Apartments (Medan)
In-room dining - Travellers Suites Serviced Apartments (Medan)
At Travellers Suites Serviced Apartments, you can look forward to free breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage, a body wrap, or a body treatment at Dome Eucalypt Spa, the onsite spa. The on-site Asian cuisine restaurant, Kakatua Cafe, features al fresco dining and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom

Minibar (some free items), in-room safe, iron/ironing board

Suite, 1 Bedroom

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Minibar (some free items), in-room safe, iron/ironing board

Suite, 2 Bedrooms

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Minibar (some free items), in-room safe, iron/ironing board

Deluxe Suite, 2 Bedrooms

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

Minibar (some free items), in-room safe, iron/ironing board

Suite, 3 Bedrooms

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

Honeymoon( 2 King + 1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for One-Bedroom Suite

A neatly made bed with a fruit bowl, white bedding, and a nightstand.

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

Two single beds with wooden headboards, white linens, and a brown accent.

Penthouse Suite

  • Sleeps 6
  • 2 Twin Beds and 2 King Beds
  • Free WiFi

View all photos for Three-Bedroom Suite

Two single beds with wooden headboards, white bedding, and a nightstand between them.

Three-Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Medan, Travellers Suites Serviced Apartments is in the city center and near the airport. Vihara Borobudur and Tjong A Fie's Mansion are local landmarks, and travelers looking to shop may want to visit Sun Plaza and DeliPark Mall Medan. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Medan travel guide
Map
Jln. Listrik No. 15, Medan, North Sumatra, 20112

What's nearby

  • Bukit Barisan Military Museum
    7 min walk - 0.4 miles
  • Sun Plaza
    9 min walk - 0.5 miles
  • Vihara Borobudur
    10 min walk - 0.6 miles
  • Tjong A Fie's Mansion
    12 min walk - 0.7 miles
  • Medan Mall
    5 min drive - 1.0 mile

Getting around

  • Medan Station
    16 min walk
  • Medan (KNO-Kuala Namu Intl.)
    50 min drive

Restaurants

  • Kedai Kopi Apek
    9 min walk
  • Song Fa Bak Kut Teh
    4 min walk
  • District 10
    2 min walk
  • Eiffel Resto
    2 min walk
  • Nasi Ayam
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Elevator

More

  • 11 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Travellers Suites Serviced Apartments have a pool?

Yes, this property has an outdoor pool.

Is Travellers Suites Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Travellers Suites Serviced Apartments?

Check-in begins at 2:00 PM.

What time is check-out at Travellers Suites Serviced Apartments?

Check-out is at noon.

Where is Travellers Suites Serviced Apartments located?

Located in the heart of Medan, this spa hotel is within a 15-minute walk of Vihara Borobudur, Tjong A Fie's Mansion, and Sun Plaza. Sri Mariamman Temple and Murni Teguh Memorial Hospital are also within 1 mi (2 km). Medan Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Travellers Suites Serviced Apartments Reviews

6.0

6.8

Cleanliness

4.0

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

6/10 Okay

radsrini

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
Verified review

6/10 Okay

mohd yaser

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified review

6/10 Okay

irdiansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort