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The Reiz Suites, Artotel Curated

3.0 star property
A tranquil garden retreat in bustling Kesawan where travelers find both convenience and comfort without sacrificing their connection to the world

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Photo gallery for The Reiz Suites, Artotel Curated

Front of property - evening/night - The Reiz Suites, Artotel Curated (Medan)
Lobby - The Reiz Suites, Artotel Curated (Medan)
42-inch LED TV with cable channels, TV - The Reiz Suites, Artotel Curated (Medan)
One Bedroom Suite | Private kitchen | Fridge, microwave, coffee/tea maker, dining tables - The Reiz Suites, Artotel Curated (Medan)
Suite | Desk, free WiFi, bed sheets - The Reiz Suites, Artotel Curated (Medan)
The Reiz Suites, Artotel Curated sits right in Kesawan's center, offering a quiet garden sanctuary in the middle of the city. Guests connect easily with free WiFi in their rooms while the attentive concierge team helps create seamless stays.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Suite

Desk, free WiFi, bed sheets

One Bedroom Suite

  • Sleeps 2

View all photos for Reiz Two Bedroom

Desk, free WiFi, bed sheets

Reiz Two Bedroom

  • Sleeps 3

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One Bedroom Suite | Desk, free WiFi, bed sheets

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite | Desk, free WiFi, bed sheets

Two Bedroom Suite

  • City view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, free WiFi, bed sheets

Deluxe Suite

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Suite | Desk, free WiFi, bed sheets

Suite

  • City view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

Desk, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3

View all photos for Suite

Desk, free WiFi, bed sheets

Suite

  • Sleeps 3

About the neighborhood

Located in Kesawan, a neighborhood in Medan, The Reiz Suites, Artotel Curated is near a metro station. Grand City Hall and Vihara Borobudur are local landmarks, and travelers looking to shop may want to visit DeliPark Mall Medan and Plaza Medan Fair. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are also worth visiting. Visit our Medan travel guide
Map
Jl. Tembakau Deli No.1, Kesawan, Kec., Medan Bar, Medan, North Sumatra, 20231

What's nearby

  • Grand City Hall
    5 min walk - 0.3 miles
  • Bukit Barisan Military Museum
    12 min walk - 0.7 miles
  • Tjong A Fie's Mansion
    12 min walk - 0.7 miles
  • Sun Plaza
    14 min walk - 0.8 miles
  • Medan Mall
    19 min walk - 1.0 mile

Getting around

  • Medan Station
    8 min walk
  • Medan (KNO-Kuala Namu Intl.)
    47 min drive

Restaurants

  • Taipan Restaurant
    3 min walk
  • Titik Temu Cafe
    4 min walk
  • Grand Aston-dinning Spoon
    6 min walk
  • Stepping Stone
    1 min walk
  • Common Folks
    5 min walk

About this property

The Reiz Suites, Artotel Curated

Hotel located in Kesawan
The Reiz Suites, Artotel Curated provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and an elevator
  • Concierge services
Room features
All 120 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and dining tables.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • 42-inch LED TVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Reiz Suites ARTOTEL Curated Medan
The Reiz Suites, ARTOTEL Curated Hotel
The Reiz Suites, ARTOTEL Curated Medan
The Reiz Suites, ARTOTEL Curated Hotel Medan

Frequently asked questions

Is The Reiz Suites, Artotel Curated pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Reiz Suites, Artotel Curated?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at The Reiz Suites, Artotel Curated?

Check-out is at noon.

Where is The Reiz Suites, Artotel Curated located?

Located in Kesawan, this hotel is within a 10-minute walk of Grand City Hall and DeliPark Mall Medan. Tjong A Fie's Mansion and Sun Plaza are also within 1 mi (2 km). Medan Station is 8 minutes by foot.

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Reviews

The Reiz Suites, Artotel Curated Reviews

7.8

Good

8.0

Cleanliness

6.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 6 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend. Large rooms
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC OK. Clean. Staff good and speak English well. No knives provided. No dishcloth provided. No dressing gowns provided. Door locks to front door and to bathroom difficult to use.
Stayed 2 nights in Dec 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly Comfy beds Spacious rooms Had kitchen not enough things for the number of people. Had to move things to the plug. Lift not working
Stayed 1 night in Jul 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near a big shopping mall and many restaurants. The staff was friendly and helpful. But most importantly they texted me when I was on my way to the airport because I had forgotten my wallet in the hotel room 🙏🙏!. I had no idea I had forgotten my wallet with all my important documents and cards. Everything was in my wallet and because of their great service I managed to get my flight on time. Thank you so much for your service and honesty ❤️
Stayed 2 nights in Jan 2024

6/10 Okay

Leong

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice but ... Cockroachs

Hotel was nice.. services was helpful and friendly... but there was several cockroachs running in everywhere especially bathroom.
Stayed 2 nights in May 2024

6/10 Okay

GuanRen

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was slow. Only 1 staff to do the checkin. One lift to service the entire building
Stayed 3 nights in Mar 2024

6/10 Okay

Nancy

Disliked: Amenities
No AC or air in the elevator, elderly could easily get heat stroke. One of our 2 apartment smell like sewage during the day
Stayed 4 nights in May 2025

8/10 Good

Lamar

Liked: Staff & service, property conditions & facilities
Overall a nice location for westerners. This is just a few observations to explain the location limitations. We had a room for 3 but only had 2 towels. Received another but had to ask. Hot water in bathroom sink and showers only (not kitchen). Curtains don’t block light. A/C works well and is in all areas. Access to pool unusual, pool closes at 7:00, they request specific swimware for women, and no chairs around pool.
Stayed 4 nights in Apr 2023

6/10 Okay

Evelyn

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness can be improved. We got into our suite and were greeted by 3 cockroaches. The bathroom was dirty with mouldy silicone around the bath area, and there was a constant sewer smell that we couldn't get rid of. The living room air-con didn't work very well and there wasn't enough lighting in the bedroom. There wasn't a table in the bedroom as well which was inconvenient.
Stayed 8 nights in Feb 2023

8/10 Good

Kento

Liked: Cleanliness, property conditions & facilities, room comfort
部屋は快適でかつ、シャワーの圧力が非常によい。一方でチェックアウト時に順番をコントロールできていないため抜かされて不快に感じた。手続きを除けば全般的に非常に良い。我慢することが大事
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Tout
Stayed 1 night in Jan 2023

4/10 Poor

Aziz

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Palsupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Halil

Stayed 15 nights in Mar 2024

10/10 Excellent

Ayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023