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Swasana Hotel Medan

2.5 star property

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Photo gallery for Swasana Hotel Medan

Lobby sitting area - Swasana Hotel Medan (Medan)
Superior Double Room | Desk, free WiFi, bed sheets - Swasana Hotel Medan (Medan)
Exterior - Swasana Hotel Medan (Medan)
Meeting facility - Swasana Hotel Medan (Medan)
Shower, rainfall showerhead, free toiletries, bidet - Swasana Hotel Medan (Medan)
Swasana Hotel Medan provides amenities like a shopping mall on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 1 Twin Bed

Superior Twin Room, 1 Twin Bed | Desk, free WiFi, bed sheets

Superior Twin Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Medan is home to Swasana Hotel Medan. Rahmat International Wildlife Museum & Gallery and Museum of North Sumatra are cultural highlights, and travelers looking to shop may want to visit Plaza Medan Fair and Sun Plaza. Visit our Medan travel guide
Map
No. 38 Komp. Merbau Mas, Medan, Sumatera Utara, 20112

What's nearby

  • Plaza Medan Fair
    3 min walk - 0.2 miles
  • Grand City Hall
    19 min walk - 1.0 mile
  • Sun Plaza
    19 min walk - 1.0 mile
  • Bukit Barisan Military Museum
    6 min drive - 1.2 miles
  • Tjong A Fie's Mansion
    8 min drive - 1.7 miles

Getting around

  • Medan Station
    9 min drive
  • Medan (KNO-Kuala Namu Intl.)
    53 min drive

Restaurants

  • C's Art&Music's Room
    3 min walk
  • Pappaco Kopitown
    5 min walk
  • Naste
    2 min walk
  • D'COST Seafood
    6 min walk
  • Burger King
    6 min walk

About this property

Swasana Hotel Medan

Property highlights
Swasana Hotel Medan provides amenities like a shopping mall on site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Airport drop-off service (surcharge), a front-desk safe, and an elevator
  • A 24-hour front desk, 1 meeting room, and luggage storage
Room features
All 62 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • 32-inch Smart TVs with digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Swasana Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Swasana Hotel Medan?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Swasana Hotel Medan?

Check-out is at noon.

Does Swasana Hotel Medan provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Swasana Hotel Medan located?

Situated in Medan, this hotel is within a 15-minute walk of Plaza Medan Fair and DeliPark Mall Medan. Sri Mariamman Temple and Grand City Hall are also within 1 mi (2 km). Medan Station is 27 minutes by foot.

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Reviews

Swasana Hotel Medan Reviews

9.6

Exceptional

9.4

Cleanliness

10

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Small but good room with comfortable bed. Spacious toilet and shower. Window in the toilet, hence no view from the room. Well worth the price. The only minus with the room was that there were no hooks or other storage for clothes. There are no hooks or bars in the toilet for towels.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value! Nice staff, room, upstairs bar and restaurant
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ratna

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024