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d'primahotel Kualanamu Medan

3.5 star property
Hotel with free parking, in the vicinity of Maimun Palace

Choose dates to view prices

Photo gallery for d'primahotel Kualanamu Medan

Outdoor pool
Front of property - evening/night
Lobby sitting area
View from room
Airport shuttle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 31 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552

What's nearby

  • Medan Mall - 22 min drive - 13.3 miles
  • Great Mosque of Medan - 22 min drive - 13.0 miles
  • Grand City Hall - 22 min drive - 14.2 miles
  • Maimun Palace - 23 min drive - 13.3 miles
  • Sun Plaza - 24 min drive - 14.9 miles

Getting around

  • Bandara Kualanamu Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 6 min drive

Restaurants

  • ‪PappaRich - ‬5 min walk
  • ‪RM Padang Raya - ‬6 min drive
  • ‪D'raja Coffee Hub KNO - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪D'lobby Hub Kno - ‬5 min walk

About this property

d'primahotel Kualanamu Medan

Hotel near the airport
At d'primahotel Kualanamu Medan, you can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Local cuisine breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Concierge services, coworking spaces, and a front-desk safe
Room features
All 140 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 43-inch LED TVs with cable channels
  • Refrigerators, dishwashers, and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 9:00 AM for a fee: IDR 110,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately IDR 110000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan

Frequently asked questions

Does d'primahotel Kualanamu Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is d'primahotel Kualanamu Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at d'primahotel Kualanamu Medan?

Self parking is free at this property.

What time is check-in at d'primahotel Kualanamu Medan?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at d'primahotel Kualanamu Medan?

Check-out is at noon.

Does d'primahotel Kualanamu Medan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is d'primahotel Kualanamu Medan located?

Situated near the airport, this hotel is within 16 mi (25 km) of Maimun Palace, Great Mosque of Medan, and Sun Plaza.

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d'primahotel Kualanamu Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended
Stayed 1 night in Apr 2025

10/10

Great property near area Teguh at the front desk was very helpful!
Stayed 1 night in Mar 2025

10/10

The staff were amazing and i felt comfortable
Stayed 1 night in Mar 2025

10/10

Very modern clean and priced well
Stayed 1 night in Feb 2025

10/10

Queit place and clean hotel
Stayed 2 nights in Oct 2024

10/10

Great place
Stayed 1 night in Nov 2023

10/10

Excellent large clean quiet room. Breakfast was fantastic
Stayed 1 night in Sep 2024

10/10

Queit and safe place also clean
Stayed 7 nights in Oct 2024

10/10

Queit and clean and safe
Stayed 4 nights in Sep 2024

8/10

This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Stayed 1 night in Jun 2022

10/10

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Stayed 1 night in Jun 2024

6/10

Close to airport. Free shuttle. Adequate TV channels.

8/10

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Stayed 1 night in May 2023

10/10

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Stayed 1 night in Jun 2024

10/10

Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use. The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine. One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.

6/10

It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.
Stayed 1 night in Aug 2022

4/10

Vi ankom sent og bestilte mad fra deres restaurant som endte i at vi begge fik madforgiftning, så for alt i verden hold jer væk fra restauranten
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jul 2024

10/10

Sehr freundliche und hilfsbereite Personal
Stayed 1 night in Jun 2024

8/10

Stayed 1 night in May 2024

10/10

Stayed 1 night in Aug 2023

8/10

Stayed 1 night in Jun 2023

8/10

10/10

Stayed 4 nights in Sep 2022

10/10

Stayed 2 nights in Aug 2022