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Hotel Deli River

4.5 star property
Beaux Arts hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Hotel Deli River

Outdoor pool, pool umbrellas, sun loungers
Cafe
Family Room, 1 Bedroom, Garden View | Terrace/patio
Deluxe Room, 1 Bedroom, Garden View | Terrace/patio
View from property
Hotel Deli River, along the riverbank, welcomes families and couples. Guests can dine at two restaurants or enjoy rooftop terrace views. The property offers high-speed WiFi and an outdoor pool complex with a children's swimming area, sun loungers, and umbrellas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Bedroom, Garden View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Honeymoon Suite, 1 Queen Bed

Honeymoon Suite, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Honeymoon Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 43 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Family Room

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 1 Bedroom, Garden View

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Room, 1 Bedroom, Garden View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Futon

About the neighborhood

Map
Jl. Raya Namorambe 129, Medan, North Sumatra, 20356

What's nearby

  • Great Mosque of Medan - 11 min drive - 6.6 miles
  • Maimun Palace - 11 min drive - 6.6 miles
  • University of North Sumatera - 12 min drive - 5.5 miles
  • Medan Mall - 13 min drive - 7.8 miles
  • Sun Plaza - 13 min drive - 7.8 miles

Getting around

  • Lubukpakam Station - 28 min drive
  • Medan (KNO-Kuala Namu Intl.) - 48 min drive

Restaurants

  • ‪Warung Soto Nenek Farah - ‬2 min drive
  • ‪Warung pak jono - ‬2 min drive
  • ‪Omlandia Dutch-Indies Restaurant - ‬2 min walk
  • ‪bakso mas tanto - ‬7 min drive
  • ‪Warung Kak Icha - ‬3 min drive

About this property

Hotel Deli River

Luxury family-friendly hotel by the river
Take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace at Hotel Deli River. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, smoke-free premises, and meeting rooms
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 22-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fitness classes
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in hallways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Valentine's Day (February 14) Gala Dinner per adult: USD 6
  • Valentine's Day (February 14) Gala Dinner per child: USD 00 (up to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per person (one-way)
  • Rollaway bed fee: USD 350000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Frequently asked questions

Does Hotel Deli River have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Deli River pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Deli River?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Deli River?

Check-in start time: 2:00 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Deli River?

Check-out is at 11:30 AM.

Does Hotel Deli River provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 24 per person applies.

Where is Hotel Deli River located?

Located on the riverwalk, this family-friendly hotel is within 9 mi (15 km) of Maimun Palace, Rahmat International Wildlife Museum & Gallery, and Medan Mall. Sun Plaza and DeliPark Mall Medan are also within 9 mi (15 km).

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Reviews

Hotel Deli River Reviews

9.4

Exceptional

9.6

Cleanliness

6.8

Location

9.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 88 reviews
Rating 8 - Good. 25 out of 88 reviews
Rating 6 - Okay. 3 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

Reviews

8/10 Good

Dsvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice boutique hotel with lovely staff very experienced in tours
Stayed 3 nights in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful oasis. Beautiful grounds.
Stayed 1 night in Sep 2024

8/10 Good

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet relaxing hotel with great pool.

The hotel was about a 30 minute drive from the city centre.. Many Grab mopeds in the area. The hotel itself was nice with an excellent swimming pool, really a great place to relax and chill! Would recommend the hotel but the city itself.....🙈
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohd Zuhde Shah bin

Liked: Staff & service, amenities, property conditions & facilities
An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
Stayed 2 nights in Jan 2023

10/10 Excellent

fern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil

Lovely hotel, beautiful setting. Tranquil, chilled. Breakfast is amazing, as is the food we ate in the restaurant. The room is fine but slightly dated. Apart from that a lovely one day two nights stay here.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Different buildings, situated in a beautiful garden. So when raining, you get soaked. Staff in restaurant is on the slow side, not paying attention whether guests are arriving or like to order. Food is decent. Breakfast starts at 8am, rather late. Bring a good set of earplugs as the surrounding minarets are early and loud. Room interior a bit tired.
Stayed 1 night in Sep 2023

10/10 Excellent

Lutz

Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes Personal, sehr saubere und gepflegte Zimmer und die gesamte Anlage. Wir kommen wieder. 🤗
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En entrant sur le terrain de l’établissement, on est charmé par la végétation luxuriante et la propreté des lieux. Le personnel est attentionné et charmant.
Stayed 1 night in Sep 2024

6/10 Okay

ruth

Liked: Cleanliness, staff & service
I booked 1 bedroom family suite and they gave me a studio. I am not happy for not getting what I paid. After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me. She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues. After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review. I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked. Beside issues with the room, I think they were happy with their stays.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Anlage ist eher klein und familiär. Es gibt nicht viele Wohnungen. Die Wohnungen sind auf mehrere Häuser verteilt. Man kann dort wirklich zur Ruhe kommen und sich entspannen. Man hat viel Privatsphäre. Das Personal kennt jeden Gast mit Namen und kümmert sich sehr fürsorglich um jeden Einzelnen. Das Essen war unfassbar lecker und frisch. Das Frühstück war sehr liebevoll angerichtet. Es gab immer einen frischen Smoothie aus Früchten aus dem eigenen Garten. Wir haben auch eine Yogastunde mitgemacht, die schon anspruchsvoll war aber wirklich Spaß gemacht hat. Die Umgebung ist leider nicht so toll. Medan hat ansich eher wenig zu bieten. Die Unterkunft ist aber absolut zu empfehlen!
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im Kolonialstil, in tropischer Gartenanlage. Etwas ausserhalb von Medan, doch ist das Zentrum mit Taxi gut zu erreichen. Restaurant sehr gut. Frühstück mit vielen hausgebackenen süssem Gebäck. Pool sehr erfrischend.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in Medan

I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
Stayed 1 night in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool. Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.
Stayed 4 nights in Feb 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idylle und Faszination in tropischem Ambiente

Sehr geschmackvoll eingerichtete Resortanlage mit dem reinen Flair von Tropennatur und Dschungel, eine Oase der Ruhe und Entspannung inmitten einer ansonsten extrem hektisch tosenden nicht ansehnlichen Millionenstadt. Das Resort bietet Komfort, Luxus und sehr persönliche Zuwendung seitens seiner aufmerksamen und fürsorglichen Belegschaft. Ein Ort, an dem man die Seele baumeln lassen kann und den man so in dieser Umgebung nicht erwarten würde.
Stayed 1 night in Jan 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in a beautiful natural setting.

We had a very enjoyable stay in this special natural, tropical setting near a river with a pond with geese in the middle, a good restauran and caring staff. Our cottage was equipped with all the necessary amenities, and there's a a terrace with a a beautiful view overlooking the compound. At night we could listen to all sorts of natural sounds, which gave us a secluded jungle feeling just a few minutes away from the busy city of Medan. It was a wonderful stay, and we were well taken care of, whenever we needed assistance. The owners, an Indonesian Lady and her Dutch husband were also very attentive and provided us with their own homemade very tasty Kefir.
Stayed 1 night in Jan 2019

10/10 Excellent

Billy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing escape from the busy city!

Absolutely floored by our experience here. It was so relaxing to escape the urban madness of Medan and relax in a little oasis. The hotel grounds are surrounded by natural beauty, touched with historic European/Indonesian charm, and a perfect place for families. The staff was professional, kind, and the owners were fantastic people. Next time we are in Medan, we are coming back!
Stayed 1 night in Aug 2018

10/10 Excellent

ineke, Maraekakaho. New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very quiet place in the middle of a big city,

The staff could not have done more to make us comfortable. They were cheerful and helpful at all times. Staying in Deli river was a very positive experience.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy, friendly and beAutiful location

Very personal approach, good restaurant and Nice rooms! Very comfortable!
Stayed 1 night in Jul 2018

10/10 Excellent

Joost, eindhoven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

The staff are very friendly. The accommodation (restaurant, rooms, swimmingpool, garden) are beautiful. The breakfast buffet and diner are really good.
Stayed 2 nights in Jul 2018

10/10 Excellent

ines, wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel zum Ankommen und Relaxen

Super komfortabel. Sehr liebes Personal. Tolles Rundherum. Cooler Pool! Alles bestens.
Stayed 2 nights in Jun 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Welcoming Oasis of Calm

Amazing staff, very welcoming, some of the best I've ever seen, and with a good restaurant. They have put in a lot of thought as to how to make the stay better for their guests including giving you insect repellant when at the restaurant to keep the mosquitos away (necessary). They've also implemented a few sustainability changes, such as a water bottle that can be refilled at the restaurant, and refillable toiletries, which are both great changes to normal practice. The hotel is a beautiful oasis of calm and tranquility in a very busy and hectic city. Would definitely recommend it. The only drawback is the local area, a busy and polluted city with traffic jams nearly constantly. Away from the city and you can soon get into rural life, which I much prefer, Lake Toba and Sipiso-Piso waterfall are spectacular!

8/10 Good

Arul Sebastin Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful atmosphere Cottage resort

Best place to stay leisurely .. available delicious food on best price in their restaurant 😇

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