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Grand Sirao Hotel

Property class: 3

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Photo gallery for Grand Sirao Hotel

Bar (on property) - Grand Sirao Hotel (Medan)
Meeting facility - Grand Sirao Hotel (Medan)
Breakfast, lunch and dinner served - Grand Sirao Hotel (Medan)
Minibar, in-room safe, cribs/infant beds, WiFi (free) - Grand Sirao Hotel (Medan)
Meeting facility - Grand Sirao Hotel (Medan)
Consider a stay at Grand Sirao Hotel and take advantage of free breakfast, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

3.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, cribs/infant beds, WiFi (free)

Standard Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, cribs/infant beds, WiFi (free)

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, cribs/infant beds, WiFi (free)

Deluxe Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Medan, Grand Sirao Hotel is in the city center and near a train station. Museum of North Sumatra and Rahmat International Wildlife Museum & Gallery are cultural highlights, and travelers looking to shop may want to visit Medan Mall and Centre Point Mall. Visit our Medan travel guide
Map
Jl. Semarang No. 4-6, Medan, North Sumatra, 20212

What's nearby

  • Medan Mall
    7 min walk - 0.4 miles
  • Tjong A Fie's Mansion
    12 min walk - 0.7 miles
  • Maimun Palace
    14 min walk - 0.8 miles
  • Great Mosque of Medan
    14 min walk - 0.8 miles
  • Sun Plaza
    5 min drive - 1.0 mile

Getting around

  • Medan Station
    18 min walk
  • Medan (KNO-Kuala Namu Intl.)
    47 min drive

Restaurants

  • Sate Padang Rizqi Gunawan
    2 min walk
  • Bihun Bebek Atak
    1 min walk
  • Bakmi khek Selat Panjang
    4 min walk
  • Bak Mie Khek
    3 min walk
  • Tiong Sim Mie Pangsit
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Massage

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 1980

Room amenities

Bedroom

  • Crib

Bathroom

  • Private bathroom

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Grand Sirao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Sirao Hotel?

Check-in begins at noon.

What time is check-out at Grand Sirao Hotel?

Check-out is at noon.

Does Grand Sirao Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Grand Sirao Hotel located?

Located in the heart of Medan, this hotel is within a 15-minute walk of Medan Mall, Tjong A Fie's Mansion, and Sri Deli Park. Murni Teguh Memorial Hospital and Vihara Borobudur are also within 1 mi (2 km). Medan Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Sirao Hotel Reviews

3.4

3.6

Cleanliness

4.0

Location

4.8

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 5 out of 14 reviews
Rating 2 - Terrible. 7 out of 14 reviews

Reviews

Verified review

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest hotel ever. There were cockroach, spiders, moth and also very dusty. Bed sheet was full of stains, dust and dead insects. Very unhealthy environment. You need to see it to believe it.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

taasann

Disliked: Cleanliness, property conditions & facilities, room comfort
朝食はおいしいですが、フルーツが欲しかった。外では露店が出ていて夕食には最適だとおもいます。 シャワーがお湯ではなかったので、外国人を泊めるなら、せめてお湯を出してほしいです。
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lokasi dekat dengan tempat shoping
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to eateries

The hotel location is right in Jalan Semarang, where you can find food easily. Night time the street becomes a eating street. Some shops nearby but nothing much, maybe the money changers nearby are worth mentioning. A 20min walk to Medan mall and u can have some clean food in some clean restaurant.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty & Old

The room was dirty and loud neighborhood. The staff wasn't qualified
Verified review

4/10 Poor

Kumar

Disliked: Cleanliness, property conditions & facilities, room comfort

Be honest cleanliness is not there.

There is no hotwater in their standard room and their wash room is not clean. There are unwelcome guest (RAT) appear inside the coffee house each time i was there. Very sorry but this is my experience that i must share. thank you.
Verified review

6/10 Okay

anton

Hotel deket kuliner

Not bad lah utk harga segitu, nyari makanan mudah, dekat jalan utama
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Saumäßige Sanitäranlagen,Flurbereich u.s.w

Ein Hotel von dem sich (Hotel com) ganz schnell trennen sollte. Hat ein Standart von keinem Stern. Mehr einer Absteige. Auch die Sicherheitsvorschriften lassen zu wünschen übrig. Kein WC - Antwort wir brauen kein Papier.
Verified review

2/10 Terrible

Gini

Disliked: Cleanliness, property conditions & facilities, room comfort

The worst hotel in a horrible vicinity.

The most horrible experience of our lives during our stay at the hotel. The hotel was dirty, smelly n in real bad shape. We did not even want to hv our bath there cos the shower room was so dirty. What a bad experience we all had. NEVER, NEVER wl I recommend anyone to stay at this hotel nor wl I recommend anyone to book hotel stays with Expedia cos u do not ck the kind of hotels that u recommend to yr customers to stay. All the photos displayed in yr website r not what u see in person. Expedia, ck the kind of hotels u recommend to yr customers to stay or u'll soon b out of business.
Verified review

2/10 Terrible

Syad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst experience!

This hotel is cheap, but the service and everything about this hotel was the worst I had experienced so far. So dont think about saving a little money, because you will be very disappointed with this one. I dont think its too cheap, you can pay a little more for a lot better hotel. The location is very bad, the staffs were not helping. The aircond in my room wasnt properly functioning and the technician tried to fix it but failed, but he kept telling me that it will be fine after sometime, but it didnt and I couldnt really sleep that night because it was hot and the room has no window. I asked for another room but the staff said all the room are the same so no point of moving. I wanted to go to any nearby mall, it was veryyyy near but I didnt know that I could reach there by walking, the staff helped me get a becak and suggested me to pay IDR10k to the becak man. It was just 1 minute becak ride, the staff should have told me it was very near, I have even asked him whether I can just walk to the mall. The receptionist was not helping too.
Verified review

4/10 Poor

Sabri

Disliked: Property conditions & facilities, room comfort

Too bad for the superior room

Is it suitable to claim as the superior room? I feel foolish.
Verified review

2/10 Terrible

Rikke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book ALDRIG her

Der er svampesporer på væggene ved siden af sengen samt på badeværelset. Det eneste der er af butikker er knallert reperatører. De taler SLET ikke engelsk udover ja, nej og free. Hvis du tjekker ud for sent - tidspunkt ukendt - skal du betale 100.000 rupia for sen check out. Det er mig en gåde Hvordan det har fået 3 stjerner og at hotels.com har godkendt det til deres website. BOOK DET IKKE!!!!
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Erwin