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Grand Mercure Medan Angkasa

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Grand Mercure Medan Angkasa

2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Exterior detail
Bar (on property)
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Parking included
  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235

What's nearby

  • Grand City Hall - 14 min walk - 0.8 miles
  • Medan Mall - 15 min walk - 0.9 miles
  • Sun Plaza - 3 min drive - 1.2 miles
  • Great Mosque of Medan - 3 min drive - 1.9 miles
  • Maimun Palace - 4 min drive - 2.2 miles

Getting around

  • Medan Station - 14 min walk
  • Medan (KNO-Kuala Namu Intl.) - 44 min drive

Restaurants

  • ‪KA Kupi - ‬6 min walk
  • ‪Sari Laut Nelayan Restaurant - ‬10 min walk
  • ‪KFC - ‬3 min walk
  • ‪Dae Bak Korean BBQ Restaurant - ‬7 min walk
  • ‪Grand Maxim Seafood Restaurant - ‬10 min walk

About this property

Grand Mercure Medan Angkasa

Luxury hotel near Sun Plaza
Located close to Grand City Hall and Vihara Borobudur, Grand Mercure Medan Angkasa provides a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Yoga classes and fitness classes are offered at the gym; Grand Mercure Medan Angkasa also has dry cleaning/laundry services, a bar, and a business center. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Tour/ticket assistance, a TV in the lobby, and a banquet hall
Room features
All 266 rooms offer comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 168,000 for adults and IDR 84,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade
  • Orchid Restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 395000.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 168000 for adults and IDR 84000 for children
  • Airport shuttle fee: IDR 1000000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 395000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Angkasa Hotel
Grand Mercure Medan Angkasa Hotel
Grand Angkasa Medan Hotel
Grand Mercure Maha Cipta Medan Angkasa Hotel
Grand Angkasa International Medan
Grand Mercure Maha Cipta Angkasa Hotel
Grand Mercure Maha Cipta Angkasa
Grand Mercure Angkasa Hotel
Grand Mercure Angkasa
Grand Angkasa Medan
Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel
Grand Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel Medan

Frequently asked questions

Does Grand Mercure Medan Angkasa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Mercure Medan Angkasa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Medan Angkasa?

Self parking is free at this property.

What time is check-in at Grand Mercure Medan Angkasa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Medan Angkasa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Medan Angkasa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 1000000 per vehicle applies.

Where is Grand Mercure Medan Angkasa located?

Situated in the business district, this luxury hotel is within 2 mi (3 km) of Grand City Hall, Sun Plaza, and Vihara Borobudur. Maimun Palace and Great Mosque of Medan are also within 3 mi (5 km). Medan Station is 14 minutes by foot.

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Grand Mercure Medan Angkasa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 45 out of 147 reviews
Rating 8 - Good. 63 out of 147 reviews
Rating 6 - Okay. 26 out of 147 reviews
Rating 4 - Poor. 6 out of 147 reviews
Rating 2 - Terrible. 7 out of 147 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
Stayed 7 nights in Dec 2024

8/10

Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely.
Stayed 4 nights in Dec 2024

10/10

We really enjoyed everything at this hotel. Was truly amazing.
Stayed 1 night in May 2024

8/10

Inexpensive price, good accommodation
Stayed 5 nights in Oct 2023

10/10

Fantastic hotel, huge room, friendly staff! Thank you!
Stayed 1 night in Jun 2024

10/10

Friendly staff and nice room ❤️
Stayed 1 night in Feb 2024

8/10

Everything went smooth hotel is great breakfast awesome
Stayed 2 nights in Jul 2023

8/10

Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Stayed 8 nights in Feb 2024

8/10

Overall, the stay was good. Reception staff were great, breakfast service was lacking. This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Stayed 1 night in Sep 2024

6/10

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either
Stayed 1 night in Dec 2024

10/10

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.
Stayed 2 nights in Jul 2023

10/10

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.
Stayed 1 night in Sep 2023

8/10

The hotel room is old and need to renew.
Stayed 5 nights in Aug 2024

6/10

None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel.
Stayed 3 nights in Dec 2024

10/10

I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.
Stayed 1 night in Sep 2023

8/10

The bed sheet is not clean n toilet not clean up properly
Stayed 3 nights in Nov 2024

8/10

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).
Stayed 3 nights in Oct 2024

4/10

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.
Stayed 1 night in Dec 2024

10/10

No convenience shop
Stayed 2 nights in Oct 2023

2/10

Stayed 2 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

8/10

Stayed 9 nights in Dec 2024

8/10

Stayed 3 nights in Dec 2024

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 5 nights in Dec 2024