See all properties

Grand Mercure Medan Angkasa

5.0 star property
Wellness treatments beside a peaceful garden complement energizing fitness classes at Grand Mercure Medan Angkasa, where chefs prepare delicious meals daily

Choose dates to view prices

Photo gallery for Grand Mercure Medan Angkasa

2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine - Grand Mercure Medan Angkasa (Medan)
Outdoor pool - Grand Mercure Medan Angkasa (Medan)
Exterior - Grand Mercure Medan Angkasa (Medan)
Bar (on property) - Grand Mercure Medan Angkasa (Medan)
Exterior - Grand Mercure Medan Angkasa (Medan)
Located near Grand City Hall, Grand Mercure Medan Angkasa offers an outdoor pool with a children's area, a peaceful garden, spa, Indonesian specialties at two restaurants, yoga classes, and convenient dry cleaning and laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Medan, Grand Mercure Medan Angkasa is in the business district and near a train station. Vihara Borobudur and Maimun Palace are notable landmarks, and travelers looking to shop may want to visit Sun Plaza. Great Mosque of Medan and Museum of North Sumatra are two other places to visit that come recommended. Visit our Medan travel guide
Map
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235

What's nearby

  • Grand City Hall
    14 min walk - 0.8 miles
  • Medan Mall
    14 min walk - 0.8 miles
  • Tjong A Fie's Mansion
    19 min walk - 1.0 mile
  • Sun Plaza
    6 min drive - 1.2 miles
  • Maimun Palace
    9 min drive - 1.9 miles

Getting around

  • Medan Station
    14 min walk
  • Medan (KNO-Kuala Namu Intl.)
    45 min drive

Restaurants

  • Kantin Sena 88
    3 min walk
  • Crystal Jade Restaurant
    1 min walk
  • Dae Bak Korean BBQ Restaurant
    5 min walk
  • KFC
    2 min walk
  • Rainbow Cafe
    1 min walk

About this property

Grand Mercure Medan Angkasa

Luxury hotel near Sun Plaza
Located close to Vihara Borobudur and Maimun Palace, Grand Mercure Medan Angkasa provides a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Yoga classes and fitness classes are offered at the gym; Grand Mercure Medan Angkasa also has dry cleaning/laundry services, a bar, and a business center. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Concierge services, a porter/bellhop, and ATM/banking services
Room features
All 266 rooms offer comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Similar properties

Gazebo
Four Points by Sheraton Medan
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 123 reviews
Four Points by Sheraton Medan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 178,000 for adults and IDR 89,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crystal Jade
  • Orchid Restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 178000 for adults and IDR 89000 for children
  • Airport shuttle fee: IDR 1000000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Angkasa Hotel
Grand Mercure Medan Angkasa Hotel
Grand Angkasa Medan Hotel
Grand Mercure Maha Cipta Medan Angkasa Hotel
Grand Angkasa International Medan
Grand Mercure Maha Cipta Angkasa Hotel
Grand Mercure Maha Cipta Angkasa
Grand Mercure Angkasa Hotel
Grand Mercure Angkasa
Grand Angkasa Medan
Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel
Grand Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel Medan

Frequently asked questions

Does Grand Mercure Medan Angkasa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Mercure Medan Angkasa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Medan Angkasa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Medan Angkasa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Medan Angkasa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 1000000 per vehicle applies.

Where is Grand Mercure Medan Angkasa located?

Situated in the business district, this luxury hotel is within 3 mi (5 km) of Sun Plaza, Vihara Borobudur, and Maimun Palace. Great Mosque of Medan and Museum of North Sumatra are also within 3 mi (5 km). Medan Station is 14 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Mercure Medan Angkasa Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 166 reviews
Rating 8 - Good. 66 out of 166 reviews
Rating 6 - Okay. 28 out of 166 reviews
Rating 4 - Poor. 6 out of 166 reviews
Rating 2 - Terrible. 7 out of 166 reviews

Reviews

10/10 Excellent

Doris

Liked: Cleanliness, property conditions & facilities
Staff were very courteous and always smiling. Clean rooms. However the gym needs maintenance and was rather run down. Needs attention.
Beautiful outdoor area.
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

My second time staying here. Good value, wonderful service.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly service. Great value for the price, and good central location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuen Teh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very comfortable, room is renewed, and I really enjoyed staying there
Stayed 2 nights in May 2025

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room ❤️
Stayed 1 night in Feb 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Stayed 8 nights in Feb 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay after 6 yrs.

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
Stayed 7 nights in Dec 2024

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall, the stay was good. Reception staff were great, breakfast service was lacking. This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.
Stayed 1 night in Sep 2023

8/10 Good

IRENE

Liked: Cleanliness, staff & service, amenities
Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).
Stayed 3 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅
Stayed 4 nights in Jun 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little problems.

The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.
Stayed 3 nights in Feb 2025

10/10 Excellent

Aqiludeen Nurul Aqilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!
Stayed 2 nights in Oct 2025

8/10 Good

MyungChul

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive price, good accommodation
Stayed 5 nights in Oct 2023

10/10 Excellent

Eduward

Liked: Amenities, property conditions & facilities
Like a home
Stayed 2 nights in Jun 2025

8/10 Good

Santo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went smooth hotel is great breakfast awesome
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything at this hotel. Was truly amazing.
Stayed 1 night in May 2024

10/10 Excellent

Kadjairi Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, huge room, friendly staff! Thank you!
Stayed 1 night in Jun 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book early it’s very busy

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I bring access card hotel and i now have a landing in soekarno-hatta international airport jakarta.

8/10 Good

Daniel yuen

Liked: Cleanliness, staff & service
The hotel room is old and need to renew.
Stayed 5 nights in Aug 2024

6/10 Okay

Bindu

Liked: Room comfort
Disliked: Cleanliness
Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either
Stayed 1 night in Dec 2024