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Grand Inna Medan

3.0 star property
Riverwalk hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Grand Inna Medan

Reception
Restaurant
Royal Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Front of property
Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Royal Double or Twin Room

Royal Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Royal Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Grand Suite

Grand Suite | City view

Grand Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Deluxe Room

Premium bedding, minibar, in-room safe, desk

Royal Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Deboer Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111

What's nearby

  • Grand City Hall - 2 min walk - 0.1 miles
  • Sun Plaza - 14 min walk - 0.8 miles
  • Medan Mall - 15 min walk - 0.9 miles
  • Great Mosque of Medan - 2 min drive - 1.5 miles
  • Maimun Palace - 3 min drive - 1.7 miles

Getting around

  • Medan Station - 4 min walk
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪Taipan Restaurant - ‬4 min walk
  • ‪Sate Nasional - ‬5 min walk
  • ‪Jade Dragon 玉龍餐廳 - ‬2 min walk
  • ‪NAV Karaoke - ‬3 min walk
  • ‪Marutama Ra-Men - ‬10 min walk

About this property

Grand Inna Medan

Hotel located in Kesawan
Take advantage of a swim-up bar, a poolside bar, and a grocery/convenience store at Grand Inna Medan. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Multilingual staff, a porter/bellhop, and a banquet hall
Room features
All 132 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1898
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan

Frequently asked questions

Does Grand Inna Medan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Grand Inna Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Inna Medan?

Self parking is free at this property.

What time is check-in at Grand Inna Medan?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Grand Inna Medan?

Check-out is at noon.

Does Grand Inna Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Grand Inna Medan located?

Located in Kesawan, this hotel is within a 10-minute walk of Grand City Hall and Tjong A Fie's Mansion. Sun Plaza and Sri Mariamman Temple are also within 1 mi (2 km). Medan Station is only a 4-minute walk.

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Grand Inna Medan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Stayed 1 night in Jan 2024

6/10

Walking distance to the train station to the airport. Easy access to restaurants and a mall.
Stayed 2 nights in Jul 2024

8/10

Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
Stayed 1 night in Mar 2024

4/10

Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Stayed 2 nights in Apr 2024

10/10

Stayed 2 nights in Jul 2024

4/10

Stayed 1 night in Apr 2024

8/10

Stayed 1 night in Dec 2023

10/10

Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
Stayed 1 night in Mar 2023

6/10

Too much noisy from the traffic event during the midnight
Stayed 3 nights in Dec 2020

10/10

Stayed 1 night in Feb 2020

10/10

The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Stayed 1 night in Sep 2019

10/10

Stayed 2 nights in Jul 2019

8/10

Comfortable stay in a good location near shopping complex and easy access by train to airport.
Stayed 1 night in Jul 2019

8/10

A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Stayed 2 nights in May 2019

10/10

Stayed 3 nights in Mar 2019

8/10

Stayed 1 night in Mar 2019

10/10

Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Stayed 2 nights in Feb 2019

8/10

das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
Stayed 3 nights in Dec 2018

8/10

regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
Stayed 2 nights in Dec 2018

8/10

Stayed 2 nights in Sep 2018
This review was submitted before 2018 and has not been verified.

8/10

It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10

The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

4/10

Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.