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Emerald Garden International Hotel

3.0 star property
Hotel in Medan with 2 restaurants and a full-service spa

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Photo gallery for Emerald Garden International Hotel

Exterior
32-inch LCD TV with cable channels, TV
Minibar, in-room safe, desk, free cribs/infant beds
Outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe) | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room (Executive Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra

What's nearby

  • Grand City Hall - 19 min walk - 1.0 mile
  • Sun Plaza - 3 min drive - 1.7 miles
  • Medan Mall - 3 min drive - 1.7 miles
  • Great Mosque of Medan - 4 min drive - 2.4 miles
  • Maimun Palace - 4 min drive - 2.6 miles

Getting around

  • Medan Station - 5 min drive
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪Sari Laut Nelayan Restaurant - ‬10 min walk
  • ‪Mie Sop Kampoeng Bambu Cafe - ‬14 min walk
  • ‪Waroeng Steak and Shake - ‬8 min walk
  • ‪Marriott Cafe - ‬8 min walk
  • ‪Lekker Urban Food House - ‬4 min walk

About this property

Emerald Garden International Hotel

Property highlights
You can look forward to an airport shuttle, a terrace, and laundry facilities at Emerald Garden International Hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy Indonesian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a health club.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, 3 meeting rooms, and wedding services
Room features
All 158 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with cable channels
  • Coffee/tea makers and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Executive Club
  • Lobby Lounge
  • Meranti
  • The Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,780 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan

Frequently asked questions

Does Emerald Garden International Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Emerald Garden International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emerald Garden International Hotel?

Self parking is free at this property.

What time is check-in at Emerald Garden International Hotel?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Emerald Garden International Hotel?

Check-out is at noon.

Does Emerald Garden International Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Emerald Garden International Hotel located?

Situated in Medan, this spa hotel is within 2 mi (3 km) of Grand City Hall, Tjong A Fie's Mansion, and Plaza Medan Fair. Sri Mariamman Temple and Sun Plaza are also within 2 mi (3 km). Medan Station is 20 minutes by foot.

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Emerald Garden International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10

The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

4/10

Kakitangan kurang mesra
This review was submitted before 2018 and has not been verified.

6/10

the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.
This review was submitted before 2018 and has not been verified.

6/10

Reserved for executive deluxe room but iy feels like a superior standard room
This review was submitted before 2018 and has not been verified.

8/10

Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.
This review was submitted before 2018 and has not been verified.

6/10

改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。
This review was submitted before 2018 and has not been verified.

10/10

It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !