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Emerald Garden International Hotel

Property class: 3

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Take advantage of an airport shuttle, a terrace, and laundry facilities at Emerald Garden International Hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy Indonesian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a health club.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe) | Minibar, in-room safe, desk, cribs (free)

Executive Room (Executive Deluxe)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Medan is home to Emerald Garden International Hotel. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are local attractions and those in the mood for shopping can visit DeliPark Mall Medan and Centre Point Mall. Visit our Medan travel guide
Map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra

What's nearby

  • DeliPark Mall Medan
    12 min walk - 0.7 miles
  • Centre Point Mall
    5 min drive - 1.0 mile
  • Murni Teguh Memorial Hospital
    6 min drive - 1.2 miles
  • Plaza Medan Fair
    6 min drive - 1.2 miles
  • Tjong A Fie's Mansion
    7 min drive - 1.5 miles

Getting around

  • Medan Station
    5 min drive
  • Medan (KNO-Kuala Namu Intl.)
    45 min drive

Restaurants

  • BKK Kopitiam Putri Hijau
    6 min walk
  • The Regale International Convention Center
    16 min walk
  • Regale Palace Restaurant
    16 min walk
  • mie ayam jamur pakistan
    17 min walk
  • Feirist's Private Piano Tuition
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Executive Club
  • Lobby Lounge
  • Meranti
  • The Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,780 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Emerald Garden International Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Emerald Garden International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Emerald Garden International Hotel?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Emerald Garden International Hotel?

Check-out is at noon.

Does Emerald Garden International Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Emerald Garden International Hotel located?

Situated in Medan, this spa hotel is within 1 mi (2 km) of DeliPark Mall Medan and Centre Point Mall. Murni Teguh Memorial Hospital and Tjong A Fie's Mansion are also within 2 mi (3 km). Medan Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Emerald Garden International Hotel Reviews

7.2

Good

8.4

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is generally clean and good.

The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kakitangan kurang mesra
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

improve the rooms condition and change type of foo

the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.
Verified review

6/10 Okay

Liked: Cleanliness

Small Room

Reserved for executive deluxe room but iy feels like a superior standard room
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ

改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay at emerald garden

It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.
Verified review

8/10 Good

Liked: Staff & service

Good and value for money

The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay with little defect

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort