From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Swissôtel Makkah

5.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Buffet
View from property
Coffee shop
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premier Room, 1 King Bed (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premier Room, 1 King Bed (Kaaba)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Royal Suite (Kaaba View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 323 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite (Haram)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite (Kaaba)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room (Quad bed, Haram)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 3 Twin Beds (City)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Haram)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Kaaba)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(36 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 2 Twin Beds (Haram)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 2 Twin Beds (Kaaba)

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 King Bed (City)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Haram)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 King Bed (Haram)

7.0 out of 10
Good
(10 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Room (Quad bed, City)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

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Exterior

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About the neighborhood

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • Abraj Al-Bait Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Located close to Abraj Al-Bait Towers and King Fahad Gate, Swissôtel Makkah provides a shopping mall on site, a garden, and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a banquet hall, and smoke-free premises
  • Concierge services, a porter/bellhop, and ATM/banking services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 1487 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate dining areas and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Wardrobes/closets, separate dining areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Makkah?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Swissôtel Makkah?

Check-out is at 12:30 PM.

Does Swissôtel Makkah provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 800 per vehicle applies.

Where is Swissôtel Makkah located?

Located in Makkah City Center, this luxury hotel is within a 10-minute walk of Great Mosque of Makkah, Abraj Al-Bait Towers, and Well of Zamzam. Kaaba and King Fahad Gate are also within 10 minutes.

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Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1015 reviews
Rating 8 - Good. 187 out of 1015 reviews
Rating 6 - Okay. 80 out of 1015 reviews
Rating 4 - Poor. 28 out of 1015 reviews
Rating 2 - Terrible. 59 out of 1015 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location,
Stayed 4 nights in Jul 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a quick 1 day trip and the hotel served us well.
Stayed 1 night in Jul 2025

8/10 Good

YASSER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room , very close to everything
Stayed 5 nights in Jul 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good decision to book a room at Swissotel Makkah. Great service, amazing food very friendly staff and a great location .
Stayed 4 nights in Jul 2025

10/10 Excellent

Mubashar

Liked: Cleanliness, amenities, property conditions & facilities
The room was very big service was excellent and most important the Kaaba view was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Babatunde

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel cleanliness, linen and bed spread and proximity to Masjeed Al haram. The staff were very accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nassiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury buildings very good I like it
Stayed 5 nights in Jun 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 6 nights in Jul 2025

10/10 Excellent

MOUNIR

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 5 nights in Jul 2025

10/10 Excellent

HAITHAM

Liked: Cleanliness, amenities, property conditions & facilities
I got exactly what i booked
Stayed 2 nights in Jul 2025

10/10 Excellent

Asad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean n 🕋 view is awesome
Stayed 1 night in Jun 2025

8/10 Good

Izzah Farhanah

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good but check-in process can be improved
Stayed 1 night in Jun 2025

10/10 Excellent

Muhammad Usama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and prompt customer service. I stayed in quad room with Kaaba view as I was travelling with 4 little ones. The view is spectacular. My kids told me it was the best vacation ever and they want to come back again and stay in the same hotel and room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Humza

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The staff were friendly and incredibly helpful with everything we needed. The rooms were clean and the cleaning staff were very good too. The best location in Makkah with direct access to the clocktower and 5 minutes from Haram walking. No long elevator rides. 10/10. This will be the hotel I choose to stay in for all future visits.
Stayed 5 nights in Jun 2025

10/10 Excellent

Abdelghani

Liked: Cleanliness, amenities, property conditions & facilities
Amaizing
Stayed 2 nights in Jun 2025

10/10 Excellent

Salman

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the staff was very friendly and welcoming. The breakfast buffet was amazing, so many options. Highly recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They used to have a 24/7 room cleaning service, but now, if you call after 6 pm, no one comes to clean the room, therefore, 4 stars in that category.
Stayed 6 nights in Jul 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
White noise from air condition HVAC from nearby building roof was so loud. It can be heard from 24th floor all day long
Stayed 2 nights in Jul 2025

10/10 Excellent

Khawaja Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mosque, a lot of places to eat and as people are there for umrah/hajj, can reach inside the mosque in less than 2 to 3 minutes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Highly reccomend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2025

10/10 Excellent

Elvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property is awesome very convenient walking distance to everything you need to visit. I love how stuff is very Friendly and hotel is spotless clean. I will highly recommend it to everyone how wants to start journey of Umrah.
Stayed 6 nights in Apr 2025

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, very close to Haram. Breakfast and dinner was included and the food was very good quality. Would recommend to everyone.
Stayed 4 nights in Mar 2025