Swissôtel Al Maqam Makkah

5.0 star property
Luxury hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Interior
2 bedrooms, premium bedding, memory foam beds, in-room safe
55-inch Smart TV with satellite channels, TV
Bar (on property)
Daily buffet breakfast (SAR 370 per person)
Swissôtel Al Maqam Makkah, near the Great Mosque of Makkah, offers a tranquil retreat with a coffee shop/cafe, grocery store, and shopping mall on site. Unwind in the library or get pampered at the hair salon - guests rave about the helpful staff and prime location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 28 of 28 rooms

Classic Twin Room, 2 Twin Beds

7.8 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Family Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Day bed
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Day bed
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Day bed
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Bedrooms (Haram)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, 2 Twin Beds (Haram View)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Triple Room, 3 Twin Beds (Haram View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Day bed
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Partial Kaaba View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Day bed
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Triple Room, 3 Twin Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

Premier Twin Room, 2 Twin Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed (No View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, 3 Twin Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

Executive Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Classic Quadruple Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Classic Triple Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

Classic Quadruple Room (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Classic Quadruple Room (No View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Quadruple Room (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Located in Makkah, Swissôtel Al Maqam Makkah is in the city center. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting.
Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Bateel Elan - ‬2 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Luxury hotel near Great Mosque of Makkah
Close to The Clock Towers and Kaaba, Swissôtel Al Maqam Makkah provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a banquet hall, and a gift shop
  • A 24-hour front desk, free newspapers, and a reception hall
  • A porter/bellhop, tour/ticket assistance, and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1624 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Tubs or showers, free toiletries, and hair dryers
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in start time: 6:00 PM; Check-in end time: anytime.

What time is check-out at Swissôtel Al Maqam Makkah?

Check-out is at 2:00 PM.

Where is Swissôtel Al Maqam Makkah located?

Located in Makkah City Center, this luxury hotel is within a 5-minute walk of The Clock Towers and Great Mosque of Makkah. Kaaba is 1.5 mi (2.5 km) away.

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Reviews

Swissôtel Al Maqam Makkah Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 534 out of 889 reviews
Rating 8 - Good. 200 out of 889 reviews
Rating 6 - Okay. 68 out of 889 reviews
Rating 4 - Poor. 27 out of 889 reviews
Rating 2 - Terrible. 60 out of 889 reviews

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice nice Good hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service and great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Rameez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Haram and I would recommend this hotel to anyone
Stayed 4 nights in Sep 2025

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience for mobility, shopping facilities, staff availability, food was all excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and professional staff. Clean rooms and amazing food service
Stayed 2 nights in Aug 2025

10/10 Excellent

Syed Taher

I like this hotel very much
Stayed 4 nights in Aug 2025

8/10 Good

Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and wakable from mashjidul Haram
Stayed 5 nights in Sep 2025

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and people on front desk were very helpful. It was a smooth check in and also upgraded our room to a partial Kaaba view one which was absolutely wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

NURFADZLIA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 6 nights in Sep 2025

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit to Macca at the same hotel. I liked it at the first time and decided to come back again
Stayed 1 night in Sep 2025

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for Umrah, the location is unbeatable, and the lifts are fast, which makes everything so convenient. The breakfast was decent, and the staff were incredibly friendly and attentive. They provided me with gluten-free bread and cakes every morning, which was such a thoughtful gesture. They even surprised me with a gluten-free cake sent to my room! It’s the little things like this that truly make a difference. All be back 🙃
Stayed 7 nights in Sep 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Qaisra

Liked: Amenities, property conditions & facilities
Staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Danyal

Excellent, highly recommended and almost ideal for both proximity and wuality
Stayed 3 nights in Apr 2025

10/10 Excellent

Yahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience! The location is perfect—just s

Amazing experience! The location is perfect—just steps from the Haram with a stunning view. The rooms are clean and comfortable, and the service is excellent. Highly recommended for anyone visiting Makkah!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

zahra t

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property close to the haram
Stayed 2 nights in Jul 2025

10/10 Excellent

Rawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay there, highly recommended. It’s very close yo AlHaram, the only downside is you’ll need to change lifts and it can be a bit slow. We booked twin room with partial Kaaba view and it was comfortable, clean and the view to AlKaaba was great. The bathroom is small and needs an upgrade but we could live with it. The staff were excellent, very professional and courteous - special shoutout to the lady who checked us in - can’t remember her name- and the breakfast staff especially the gentleman at the “fool/fave beans”station and Safwan for making our stay extra special
Stayed 6 nights in Aug 2025

10/10 Excellent

Amran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all round
Stayed 4 nights in Feb 2025