From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Swissôtel Al Maqam Makkah

5.0 star property
Escape to an eco-certified oasis with world-class amenities like free WiFi. Savor your stay in style with top-notch services at your fingertips.

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Photo gallery for Swissôtel Al Maqam Makkah

Daily buffet breakfast for a fee - Swissôtel Al Maqam Makkah (Makkah)
A reception area with a modern design, featuring a large decorative wall with geometric patterns and a central emblem. - Swissôtel Al Maqam Makkah (Makkah)
Bar (on property) - Swissôtel Al Maqam Makkah (Makkah)
55-inch Smart TV with satellite channels, TV - Swissôtel Al Maqam Makkah (Makkah)
Room service - dining - Swissôtel Al Maqam Makkah (Makkah)
Swissôtel Al Maqam Makkah, near the Great Mosque of Makkah, offers a tranquil retreat with a coffee shop/cafe, grocery store, and shopping mall on site. Unwind in the library or get pampered at the hair salon - guests rave about the helpful staff and prime location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, memory foam beds, in-room safe, desk

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds, City View

Premium bedding, memory foam beds, in-room safe, desk

Classic Twin Room, 2 Twin Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

Premium bedding, memory foam beds, in-room safe, desk

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite (Partial Haram)

City view

Family Suite (Partial Haram)

  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Partial Haram View)

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite (Partial Haram View)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Kaaba View

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Bedrooms (Partial Haram)

Premium bedding, memory foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms (Partial Haram)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, Twin Bed, Partial Haram View

Classic Room, Twin Bed, Partial Haram View | Premium bedding, memory foam beds, in-room safe, desk

Classic Room, Twin Bed, Partial Haram View

8.4 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room Triple Bed, Partial Haram View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Partial Kaaba View

Premium bedding, memory foam beds, in-room safe, desk

Junior Suite Partial Kaaba View

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Triple Room, 3 Twin Beds (Kaaba View)

Premium bedding, memory foam beds, in-room safe, desk

Premier Triple Room, 3 Twin Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room, 2 Twin Beds (Kaaba View)

Premier Twin Room, 2 Twin Beds (Kaaba View) | Premium bedding, memory foam beds, in-room safe, desk

Premier Twin Room, 2 Twin Beds (Kaaba View)

8.4 out of 10
Very good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed (No View)

A hotel room with a large bed, a sofa, a coffee table, a chair, a chandelier, and a city view.

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 3 Twin Beds (Partial Kaaba view)

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 3 Twin Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 2 Bedrooms, City View

Premium bedding, memory foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Quadruple Room, City View

Classic Quadruple Room, City View | Premium bedding, memory foam beds, in-room safe, desk

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Triple Room, City View

Classic Triple Room, City View | Premium bedding, memory foam beds, in-room safe, desk

Classic Triple Room, City View

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, Quad Bed, Partial Haram View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, Quad Bed, Partial Haram View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Quadruple Room (No View)

Premium bedding, memory foam beds, in-room safe, desk

Classic Quadruple Room (No View)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Quadruple Room (Partial Kaaba View)

Classic Quadruple Room (Partial Kaaba View) | Premium bedding, memory foam beds, in-room safe, desk

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 Queen Bed

Premium bedding, memory foam beds, in-room safe, desk

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Makkah, Swissôtel Al Maqam Makkah is in the city center. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Zam zam Tower or Clock Tower - Abraj Al Bait - Masjid Al Haram - 17 Sep 2021 , Mecca , Saudi Arabia
    The Clock Towers
    1 min drive - 0.0 miles
  • evening in holly city of makkah
    Great Mosque of Makkah
    1 min drive - 0.3 miles
  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    1 min drive - 0.7 miles
  • Souk Al-Khalil
    1 min drive - 0.3 miles
  • King Fahad Gate
    1 min drive - 0.7 miles

Getting around

  • Makkah Station
    10 min drive
  • King Abdulaziz Intl. Airport (JED)
    72 min drive

Restaurants

  • The Coffee Address
    2 min walk
  • Swiss Express
    1 min walk
  • Bateel Elan
    2 min walk
  • Almsharf Lounge
    1 min walk
  • Al Tazaj | الطازج
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Swissôtel Al Maqam Makkah?

Check-out is at noon.

Where is Swissôtel Al Maqam Makkah located?

Located in Makkah City Center, this luxury hotel is within a 5-minute walk of The Clock Towers and Great Mosque of Makkah. Kaaba is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swissôtel Al Maqam Makkah Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 622 out of 1005 reviews
Rating 8 - Good. 201 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 66 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Munther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels with Kaaba view! Clean and excellent customer service. Close to everything
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Ehtisham

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. The hotel is located within Makkah Towers and has easy accessibility to the Haram. Our check-in was made very pleasant because of Hayaa Al-Fadha. She was so hospitable and welcoming.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and location. Best view over Kaaba
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sheikh

Liked: Cleanliness, amenities, property conditions & facilities
The room and location was amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Noorbegum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Masjid e Haram. The amenities provided was very excellent. Staff was also specifically Shahid (Room Service) was very helpful and friendly. I would 💯 book this hotel again for my next trip in sha Allah.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

RAWAN

Liked: Cleanliness, staff & service, property conditions & facilities
The service was really good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shamsuddin

Liked: Cleanliness, staff & service, amenities
Great location, excellent service from the staff, clean rooms and the overall facility.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Feroz

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the location was perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leen

Liked: Cleanliness, staff & service, amenities
Amazing room service, breakfast & cleanliness.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Umayr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent five star hotel which is luxurious. It has the easiest and quickest lifts to make your way to the kabah, 1 lift from reception and you are outside. Breakfast and dinner is amazing with lots of options in the buffet. The hotel has an amazing kabah view - I would highly recommend staying at the hotel.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Location was excellent, services in general were great and the breakfast was outstanding!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

CHAUDHARY Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great service by housekeeping staff. Got free upgrade with kaba view thanks we appreciate
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Alkassoum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, good breakfast and convenient location close to Harem
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, property conditions & facilities
It was very comfortable, clean
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Salahudin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Close to Haram. Staff are amazing but property dated and needs some work. Had to wait a long time to checkout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hamidur

Liked: Cleanliness, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Excellent Hotel in Makkah I had an excellent experience at this hotel. Everyone was very nice, friendly, and helpful. The service and hospitality were truly outstanding. I highly recommend this hotel to anyone coming to Makkah for Umrah or Hajj — you won’t be disappointed!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Usman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Very clean, great facilities, and wonderful staff. Special thanks to Raghad at reception — she was incredibly helpful, understanding, and went above and beyond to accommodate our needs. Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Talal

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was very clean & the staff were very courteous.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SULAYMAN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean, The housekeeping! Shah is a great employee
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ramsha

The staff are so kind and useful. Highly recommend! everything is clean and tidy, constant check ins to make sure everything is going well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nassar

Clean rooms fab food excellent location and friendly staff will be back again.varied breakfast and fab evening meal.. highly recommended.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

hasan

Liked: Cleanliness, amenities, property conditions & facilities
1st thing, access to Haram, very smooth. 2nd excellent breakfast. Staff very courteous. Lastly hotel helped arranging for taxi/ shuttle from hotel to Jeddah airport. Very smooth check in and check out
Stayed 1 night in Feb 2026