Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Tilal Jabal Alkabah

5.0 star property
Luxury hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Located near the Great Mosque of Makkah, Shaza Makkah provides a luxurious retreat. Guests can unwind with a massage at the spa, savor fine dining at Midan restaurant, and make use of complimentary in-room WiFi and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room (King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • Sleeps 3
  • 1 King Bed

Junior Suite, City View (King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, City View (Quad)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Twin Bed

Deluxe Twin Room, 1 Twin Bed, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 1 Twin Bed

Family Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

You may also like

Ad
Reception

Makkah Clock Royal Tower, A Fairmont Hotel

Makkah City Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
Makkah Clock Royal Tower, A Fairmont Hotel

About the neighborhood

Map
7569 Jabal Al Kaabah, Makkah, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.4 miles
  • King Fahad Gate - 10 min walk - 0.6 miles
  • The Clock Towers - 11 min walk - 0.6 miles
  • Kaaba - 11 min walk - 0.6 miles
  • Well of Zamzam - 12 min walk - 0.6 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪لحظة كيف - ‬2 min drive
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬9 min walk
  • ‪ALBAIK | البيك - ‬10 min walk
  • ‪Executive Lounge - ‬19 min walk
  • ‪مطعم المصطفى - ‬18 min walk

About this property

Tilal Jabal Alkabah

Luxury hotel near Great Mosque of Makkah
Located close to Kaaba and Well of Zamzam, Tilal Jabal Alkabah provides a coffee shop/cafe, a playground, and laundry facilities. Be sure to enjoy a meal at Midan, the on-site fine-dining restaurant. In addition to a 24-hour business center and a free kid's club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a banquet hall, and concierge services
  • A front-desk safe, free newspapers, and smoke-free premises
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 251 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Lobby
Doubletree by Hilton Jabal Omar Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 963 reviews
Doubletree by Hilton Jabal Omar Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 115 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shalimar

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 115 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000423

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Frequently asked questions

Is Tilal Jabal Alkabah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for SAR 115 per day.

What time is check-in at Tilal Jabal Alkabah ?

Check-in begins at 6:00 PM.

What time is check-out at Tilal Jabal Alkabah ?

Check-out is at noon.

Where is Tilal Jabal Alkabah located?

Located in Makkah City Center, this luxury hotel is within a 15-minute walk of Great Mosque of Makkah, Well of Zamzam, and Kaaba. The Clock Towers and Cave of Hira are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Tilal Jabal Alkabah Reviews

8.8

Excellent

9.0

Cleanliness

6.8

Location

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 146 out of 238 reviews
Rating 8 - Good. 58 out of 238 reviews
Rating 6 - Okay. 21 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 7 out of 238 reviews

Reviews

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and great service
Stayed 2 nights in Dec 2023

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Oct 2024

10/10 Excellent

Faiza

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean the cleaning guy did exceptionally breakfast was really good and visitor friendly environment thanks
Stayed 4 nights in Dec 2023

10/10 Excellent

ALAA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive visit

This was an amazing trip my staying at the hotel was really wonderful and I was so impressed
Stayed 2 nights in Oct 2023

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Stayed 1 night in Dec 2023

6/10 Okay

Rami

Staff need to have client orientation and be more friendly to visitors.
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in the property it was fantastic
Stayed 4 nights in Nov 2023

8/10 Good

ILYAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
Stayed 3 nights in Oct 2023

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
Stayed 3 nights in Dec 2023

10/10 Excellent

Enas M

Amazing design. Very nice
Stayed 2 nights in Jul 2023

8/10 Good

Shahidur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Exceptional Service from Staff Members"

My recent holiday stay was very enjoyable. I'd like to highlight the exceptional service provided by several staff members: Towhid (F&B) Hasan (F&B) Arafat (F&B) Abul Kalam (F&B) Rimon (F&B) Masud (Housekeeping) Their attentiveness made my experience even better. Thank you!
Stayed 5 nights in Sep 2023

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Coffeman Abdulmajeed Room service Shamshad Footmasage man
Stayed 5 nights in Mar 2024

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay, small comments may not matter to others

It was great, but the toilet needs some replacements like the sink and the sink table (looks dirty and old), I would prefer to have speakers of AlHaram at the room (there were none, and that was so disappointing to me).
Stayed 1 night in Nov 2023

2/10 Terrible

Asadullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
Stayed 1 night in Jun 2023

8/10 Good

Ayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Stayed 4 nights in Dec 2023

8/10 Good

Shakhawat

Liked: Amenities
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Stayed 1 night in Aug 2024

4/10 Poor

Yassine

Liked: Cleanliness, room comfort

...

No coffee machine for breakfast? LOL
Stayed 5 nights in Jan 2024

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that all the staff from the front desk to housekeeping to Bell / Luggage helper, strive to deliver the best without seeking any tips or rewards. I was in floor 2100 Room # 5 and was shocked to see that they have assigned a specific housekeeper for each floor. This 2100 housekeeping staff was so diligent in his work that as soon as he saw me opening my door, right away he came to see if I need anything to make my stay better. I haven't seen that kind of service from any of the hotel staff in the past. My flight was early morning and the manager Nadiah arranged a beautiful early breakfast bag for two of us that includes, juice, coffee, fruits, various cheese, pasteries, etc. We enjoyed our stay at Shaza Makkah and we will deffinitely come back. Thank you Nadiah for making our stay so beautiful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Five Star Hotel

I really enjoyed my stay, this my 3rd time in 3years staying at shaza hotel Makkah. I think they should check more of upgrade as few things are getting worn out in the hotel thereby not making it a Five star, example is towels are worn out and the bathroom shower hand held is pouring out water and I complained but still wasn’t fixed. But I’ve always loved shaza and I think they should always give hotel.com token to be given to returning customers. Shaza as whole is a very generous hotel as most of the rooms comes with free breakfast which is a plus for me. Will like to thank Mr. Shamshad his always helpful checking if we needed anything and he always agrees to clean the room late evening when I’m going out, thumps up to him, and Mr. Salem was very much helpful in making our check out easy as he helps in taking my heavy luggage down and making sure not forgetting anything. Thank you Shaza and will always be there when I’m in Makkah.
Stayed 4 nights in Nov 2023

6/10 Okay

Anam

Liked: Cleanliness, staff & service, room comfort

5 star living, amazing Breakfast

The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
Stayed 4 nights in Oct 2023

10/10 Excellent

Abdumalik

All perfect!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good breakfast and good service
Stayed 4 nights in Oct 2025

10/10 Excellent

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Aws

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, Good location
Stayed 3 nights in Apr 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.