From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
Located close to Kaaba and Well of Zamzam, Tilal Jabal Alkabah provides a coffee shop/cafe, a playground, and laundry facilities. Be sure to enjoy a meal at Midan, the on-site fine-dining restaurant. In addition to a 24-hour business center and a free kid's club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Express check-in, concierge services, and meeting rooms
An elevator, smoke-free premises, and a front-desk safe
Guest reviews give top marks for the breakfast and helpful staff
Room features
All 251 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with satellite channels
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
Arabic, English, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (SAR 100 per day)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
A coffee shop/cafe
A restaurant
Restaurants on site
Midan
Shalimar
Things to do
Free children's club
Playground
Family friendly
Free children's club
In-room refrigerator
Laundry facilities
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Business services
24-hour business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
Refrigerator
More
Air conditioning
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
A valid permit to perform Hajj must be presented at the airport and check-in at the property from April 29-June 10, 2025 (dates subject to change).
Renovations and closures
This property is closed from May 30 2025 to June 16 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 75 per person
Self parking fee: SAR 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000423
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah
Frequently asked questions
Is Tilal Jabal Alkabah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tilal Jabal Alkabah ?
Self parking is available for SAR 100 per day.
What time is check-in at Tilal Jabal Alkabah ?
Check-in begins at 6:00 PM.
What time is check-out at Tilal Jabal Alkabah ?
Check-out is at noon.
Where is Tilal Jabal Alkabah located?
Situated in Makkah, this luxury hotel is within a 15-minute walk of Great Mosque of Makkah, Well of Zamzam, and Kaaba. Abraj Al-Bait Towers and Cave of Hira are also within 6 mi (10 km).
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Tilal Jabal Alkabah Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 143 out of 233 reviews
10 - Excellent
143
Rating 8 - Good. 58 out of 233 reviews
8 - Good
58
Rating 6 - Okay. 20 out of 233 reviews
6 - Okay
20
Rating 4 - Poor. 6 out of 233 reviews
4 - Poor
6
Rating 2 - Terrible. 6 out of 233 reviews
2 - Terrible
6
9.0/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Beautifully decorated hotel, Good location
Aws
Stayed 3 nights in Apr 2025
10/10
I like everything about it 👍
Zainab
Stayed 2 nights in Feb 2025
10/10
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Kamil
Stayed 1 night in Oct 2024
10/10
Excellent food
Muhammad
Stayed 5 nights in Oct 2024
6/10
Staff need to have client orientation and be more friendly to visitors.
Rami
Stayed 2 nights in Dec 2024
8/10
Location is a bit far from main gates to enter haram
Kashif
Stayed 3 nights in Dec 2024
10/10
Enjoyed the stay
fouzia
Stayed 2 nights in Nov 2023
10/10
Nice stay and great service
Saleh
Stayed 2 nights in Dec 2023
10/10
Excellent food, very nice stuff
MR HAMID
Stayed 4 nights in Mar 2024
10/10
Excellent service and clean the cleaning guy did exceptionally breakfast was really good and visitor friendly environment thanks
Amjad
Stayed 4 nights in Dec 2023
10/10
Good location and services for the price
Mohammad
Stayed 1 night in Oct 2023
8/10
Overall it was a good stay!
Rabiyah
Stayed 4 nights in Jan 2023
10/10
Very nice and friendly staff.
Umer
Stayed 1 night in Sep 2023
10/10
we had a perfect stay - highly recommend and will be telling friends and family to stay here.
Breakfast was excellent and varied with plenty of vegetarian options.
Malaak Chatti
Stayed 2 nights in Sep 2023
10/10
Very nice hotel
I recommend to anyone want to come Makkah to stay in this Shaza hotel
Everything thing is nice
For sure next time i will book with them
Thank you all
Turki
Stayed 1 night in Oct 2023
10/10
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Fadi
Stayed 1 night in Dec 2023
10/10
Staff and services were excellent. the place is near to Haram is perfect
Abdel Kader
Stayed 1 night in Oct 2023
10/10
This was an amazing trip my staying at the hotel was really wonderful and I was so impressed
ALAA
Stayed 2 nights in Oct 2023
10/10
Lovely hotel, everything was great. Amazing breakfast! Location is close but hotel is on a slight incline which makes it a good workout in the heat.
Sammar
Stayed 3 nights in Oct 2023
10/10
Overall very good experience, clean rooms, supporting staffs, multi lingual and affordable taxis from the hotel
Khawja Anas
Stayed 3 nights in Aug 2023
10/10
Superb Breakfast
Mohammad
Stayed 1 night in Oct 2023
10/10
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Asma
Stayed 3 nights in Jul 2024
10/10
Thanks Shaza Mecca. We had a wonderful stay
Amri Zaini
Stayed 1 night in Jul 2023
10/10
I like everything in the property it was fantastic
Khalid
Stayed 4 nights in Nov 2023
10/10
Lovely stay. Great staff especially Ismail, he was extremely helpful and very kind.