From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
Located close to Abraj Al-Bait Towers and Kaaba, Palestine Hotel Makkah provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
You'll also enjoy perks such as:
Express check-out, express check-in, and a banquet hall
A front-desk safe, a 24-hour front desk, and concierge services
Luggage storage, tour/ticket assistance, and free newspapers
Room features
All 565 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with tubs or showers and hair dryers
LCD TVs with cable channels
Refrigerators, daily housekeeping, and desks
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A coffee shop/cafe
A restaurant
Snack bar/deli
Family friendly
In-room refrigerator
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference space
More
1 building
15 floors
Banquet hall
Designated smoking areas
Room amenities
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Minibar
Refrigerator
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 2 PM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001899
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Property is also known as
Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah
Frequently asked questions
Is Palestine Hotel Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palestine Hotel Makkah?
This property doesn't offer parking.
What time is check-in at Palestine Hotel Makkah?
Check-in begins at 4 PM.
What time is check-out at Palestine Hotel Makkah?
Check-out is at 2 PM.
Where is Palestine Hotel Makkah located?
Located in Al Hajlah, this hotel is within a 15-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 1 mi (1.5 km) away.
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Palestine Hotel Makkah Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 56 reviews
10 - Excellent
8
Rating 8 - Good. 19 out of 56 reviews
8 - Good
19
Rating 6 - Okay. 12 out of 56 reviews
6 - Okay
12
Rating 4 - Poor. 8 out of 56 reviews
4 - Poor
8
Rating 2 - Terrible. 9 out of 56 reviews
2 - Terrible
9
6.2/10
Cleanliness
6.4/10
Staff & service
4.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10
Faroug
Stayed 1 night in Feb 2025
8/10
Yosra
Stayed 3 nights in Oct 2024
4/10
Khaled
Stayed 6 nights in Nov 2024
10/10
Syed Muhammad Asif
Stayed 5 nights in Oct 2024
4/10
Hotellet var bestilt på forhånd, men allikevel brukte resepsjonen flere timer. Selv om jeg gav dem bekreftelsesnr ville de ha reservasjonnr som ikke sto på bestillingen noen sted. Rommet ble ikke regngjort hverdag. Ett par ganger måtte jeg hente personalet for å ta med søppel. Kjøleskapet så skittent ut utvendig.
Rehman Ur
Stayed 6 nights in Sep 2024
10/10
BASEERAT
Stayed 3 nights in Aug 2024
6/10
Mujda
Stayed 5 nights in Aug 2024
6/10
Mohammed
Stayed 2 nights in May 2021
2/10
Verified traveler
Stayed 1 night in Apr 2021
8/10
MOHAMMAD
Stayed 1 night in Jan 2020
2/10
لم نستمتع بها والاستقبال سيء والخدمة كذلك
ahmed
Stayed 2 nights in Oct 2019
4/10
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place.
I chose the hotel based on its online pictures.
Verified traveler
Stayed 2 nights in Dec 2019
8/10
Thanks
Mohammed
Stayed 1 night in Dec 2019
8/10
Mohammed
Stayed 2 nights in Dec 2019
2/10
The conditon of the room wasnt good as compared to price.
Zainulislam
Stayed 1 night in May 2019
6/10
Verified traveler
Stayed 3 nights in May 2019
8/10
RIDHA
Stayed 1 night in May 2019
8/10
The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Verified traveler
Stayed 1 night in May 2019
This review was submitted before 2018 and has not been verified.
10/10
Nice, I'll back again
Elbarra
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.
10/10
Comfort and pleasant
AHMED
This review was submitted before 2018 and has not been verified.
8/10
Ibrahim
This review was submitted before 2018 and has not been verified.
8/10
mohammed
This review was submitted before 2018 and has not been verified.
8/10
ABDERRAZAK
This review was submitted before 2018 and has not been verified.
2/10
غرفة باثاث متهالك الاضائة تالفة ثلاجة الغرفة لاتعمل الفرش سيئ
Verified traveler
This review was submitted before 2018 and has not been verified.