From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Palestine Hotel Makkah

Experience the perfect blend of comfort and convenience amidst historic landmarks.

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Photo gallery for Palestine Hotel Makkah

Reception - Palestine Hotel Makkah (Makkah)
Restaurant - Palestine Hotel Makkah (Makkah)
Reception - Palestine Hotel Makkah (Makkah)
Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi - Palestine Hotel Makkah (Makkah)
Exterior - Palestine Hotel Makkah (Makkah)
Located near the iconic Great Mosque of Makkah, Palestine Hotel Makkah offers a warm and inviting atmosphere. Unwind with in-room WiFi, indulge in local flavors at the restaurant or snack bar/deli, and stay refreshed with dry cleaning/laundry services. The hotel also features a coffee shop/cafe for casual gatherings and a business center for productive meetings.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Classic Double Room, 1 Bedroom

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Makkah City Center, a neighborhood in Makkah, is home to Palestine Hotel Makkah. Great Mosque of Makkah and Kaaba are notable landmarks, and travelers looking to shop may want to visit Souk Al-Khalil. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
Ibraheem Al khaleel st., Makkah, 24231

What's nearby

  • evening in holly city of makkah
    Great Mosque of Makkah
    15 min walk - 0.8 miles
  • Rich versus Poor. The World's 3rd tallest building, Makkah Clock Tower of the Abraj Al-Bait towers is seen through the street of an old abandoned neighborhood atop a mountain, in Makkah, Saudi Arabia.
    The Clock Towers
    15 min walk - 0.8 miles
  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    18 min walk - 1.0 mile
  • Souk Al-Khalil
    15 min walk - 0.8 miles
  • King Fahad Gate
    15 min walk - 0.8 miles

Getting around

  • Makkah Station
    12 min drive
  • King Abdulaziz Intl. Airport (JED)
    71 min drive

Restaurants

  • The Coffee Address
    10 min walk
  • Swiss Express
    12 min walk
  • Bateel Elan
    11 min walk
  • Almsharf Lounge
    11 min walk
  • Five Guys
    13 min walk

About this property

Palestine Hotel Makkah

Hotel near The Clock Towers
Located close to Kaaba and Great Mosque of Makkah, Palestine Hotel Makkah provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and a 24-hour front desk
  • A banquet hall, a vending machine, and free newspapers
  • Tour/ticket assistance, concierge services, and a front-desk safe
Room features
All 565 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001899

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Frequently asked questions

Is Palestine Hotel Makkah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Palestine Hotel Makkah?

Check-in begins at 4 PM.

What time is check-out at Palestine Hotel Makkah?

Check-out is at 2 PM.

Where is Palestine Hotel Makkah located?

Located in Makkah City Center, this hotel is within a 15-minute walk of The Clock Towers, Great Mosque of Makkah, and Souk Al-Khalil. Kaaba is 1 mi (1.5 km) away.

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Reviews

Palestine Hotel Makkah Reviews

6.4

6.2

Cleanliness

6.2

Location

6.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 59 reviews
Rating 8 - Good. 20 out of 59 reviews
Rating 6 - Okay. 12 out of 59 reviews
Rating 4 - Poor. 8 out of 59 reviews
Rating 2 - Terrible. 10 out of 59 reviews

Reviews

10/10 Excellent

Rahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very clean and comfortable
Stayed 8 nights in Oct 2025

4/10 Poor

Rehman Ur

Disliked: Cleanliness, staff & service, property conditions & facilities

Ok, men forbedringspotensialet

Hotellet var bestilt på forhånd, men allikevel brukte resepsjonen flere timer. Selv om jeg gav dem bekreftelsesnr ville de ha reservasjonnr som ikke sto på bestillingen noen sted. Rommet ble ikke regngjort hverdag. Ett par ganger måtte jeg hente personalet for å ta med søppel. Kjøleskapet så skittent ut utvendig.
Stayed 6 nights in Sep 2024

2/10 Terrible

ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

لم يكن والفندق كسابق عهده

لم نستمتع بها والاستقبال سيء والخدمة كذلك
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
Stayed 2 nights in Dec 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Dec 2019

2/10 Terrible

Zainulislam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The conditon of the room wasnt good as compared to price.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Stay was Okay

The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Stayed 1 night in May 2019

10/10 Excellent

Elbarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Nice, I'll back again
Stayed 1 night in May 2017

10/10 Excellent

AHMED, Riyadh

Liked: Cleanliness, property conditions & facilities, room comfort

suitable

Comfort and pleasant

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ادارة سيئة ومظفوا استقبال لايجيدون معاملة ضيوف الف

غرفة باثاث متهالك الاضائة تالفة ثلاجة الغرفة لاتعمل الفرش سيئ

10/10 Excellent

Mohammed, السعوديه

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

مكه المكرمه راحة النفس

ممتاز

2/10 Terrible

yousuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
صراحة الفندق غير مرضي ومعاملة طاقم الاستقبال غير مرضية ولا توجد مواقف بحجة انها محجوزة من قبل قاعات الافراح وتسال الثاني يقولك لازم تحجز من قبل وتدفع فلوس علي الموقف والمشكلة انك تشوف موظفين الفندق ينزلوا يوقف في المواقف.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs renovation.

Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.

4/10 Poor

Hazem, Cairo, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Experience

Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.

8/10 Good

Mohammed, Riyadh

Disliked: Room comfort

Dissappointing

Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)

2/10 Terrible

usman, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over priced, under value

Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced

8/10 Good

Mohammed.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience to all entities

The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good for family.

The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.

10/10 Excellent

Abdulaziz, الرياض

Liked: Cleanliness, staff & service

ممتاز

جميله

8/10 Good

abdullah, الرياض

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

شكرا على كرمكم انتم راِااااااااااااعين

مريحة ولكن الباص خدماته ليست مستمرة وينقص الفندق وجود النت و اود ان اشكر الشباب السعودي في الاستقبال على تسهيل امور النزيل بشكل لم الاحظه في مكان اخر اضافة على مرونتهم في منح النزيل تسهيلات في الدخول و الخروج وهو الذي انصح الاقامة في هذا الفندق

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay in Makkah on 5-6 Dec.14

It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

رحلات مكوكية بين الفندق والحرم

سعر مناسب ، غرف قديمة

8/10 Good

Naim Akhtar, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was all satisfactory.

6/10 Okay

Haroon Rashid, Uk

Liked: Property conditions & facilities
Disliked: Staff & service

For Family it is not suitable, its 10 minutes walk

please dont stay if you are with family and old person with u. Dont leave your valuable things in room, Room service has taken Mobile phone from our room, while we were out. I stayed in hotel 24th march in Room number for 3 nights. Complaint at reception but they did not take any action.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke 4 stjerne

Rotete,dårlige hygiene ,bra personale,vanlig frokost.ikke 4 stjerne må stryrikes som 4 stjerne .ikke så nær dra Haram .har busser men stor lang fra Haram .