From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Novotel Makkah Thakher City

Property class: 4

Choose dates to view prices

Photo gallery for Novotel Makkah Thakher City

A modern lobby with seating areas, a reception desk, and a decorative wall. - Novotel Makkah Thakher City (Makkah)
A high-rise hotel with multiple floors, featuring a grid of windows and a prominent 'NOVOTEL' sign on the top. - Novotel Makkah Thakher City (Makkah)
A restaurant with tables set for dining, featuring a decorative wall with a geometric pattern and a central design. - Novotel Makkah Thakher City (Makkah)
A hotel room with three beds, a large wall mural, a flat-screen TV, and a desk with a chair. - Novotel Makkah Thakher City (Makkah)
A modern living room with a large flat-screen TV, a sofa with colorful cushions, a coffee table, and a large window offering a view of the desert. - Novotel Makkah Thakher City (Makkah)
Located close to Safa and Marwah and Well of Zamzam, Novotel Makkah Thakher City provides a coffee shop/cafe, car rentals on site, and 3 bars. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window with curtains.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a desert view.

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window with curtains.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window with curtains.

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room, Multiple Beds

A hotel room with two beds, a desk, a TV, and a large wall mural.

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Twin Room, Multiple Beds

A hotel room with two beds, a desk, a TV, and a large wall mural.

Family Twin Room, Multiple Beds

  • City view
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Multiple Beds

A hotel room with three beds, a large wall mural, a flat-screen TV, and a desk with a chair.

Superior Room, Multiple Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A neatly made breakfast tray on a bed with a croissant, bowl of cereal, and glass of orange juice.

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a TV, and a large wall mural.

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Rie Adhakhir, a neighborhood in Makkah, Novotel Makkah Thakher City is near a train station. Cave of Hira and King Fahad Gate are notable landmarks, and travelers looking to shop may want to visit Souk Al-Khalil and Makkah Mall. Faqih Mosque and The Clock Towers are two other places to visit that come recommended. Visit our Makkah travel guide
Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237

What's nearby

  • A large crowd surrounding the Kaaba in a historic courtyard with modern buildings in the background.
    Kaaba
    4 min drive - 2.7 miles
  • A cityscape at dusk with illuminated skyscrapers and a prominent tower with a spire.
    The Clock Towers
    4 min drive - 3.0 miles
  • Al Malaa Cemetery
    2 min drive - 1.2 miles
  • Masjid Al-Jinn
    2 min drive - 1.2 miles
  • King Fahad Gate
    4 min drive - 2.7 miles

Getting around

  • Makkah Station
    19 min drive
  • King Abdulaziz Intl. Airport (JED)
    72 min drive

Restaurants

  • Brew92
    6 min drive
  • JOE & THE JUICE
    6 min drive
  • RATIO Speciality Coffee
    6 min drive
  • Mado
    6 min drive
  • Al Baik | البيك
    4 min drive

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9.2 out of 10, Wonderful, 1,008 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Novotel Makkah Thakher City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Makkah Thakher City?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Makkah Thakher City?

Check-out is at noon.

Where is Novotel Makkah Thakher City located?

Located in Rie Adhakhir, this hotel is within 3 mi (5 km) of Safa and Marwah, Well of Zamzam, and Kaaba. King Fahad Gate and The Clock Towers are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Makkah Thakher City Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 612 out of 913 reviews
Rating 8 - Good. 151 out of 913 reviews
Rating 6 - Okay. 66 out of 913 reviews
Rating 4 - Poor. 30 out of 913 reviews
Rating 2 - Terrible. 54 out of 913 reviews

Reviews

Verified review

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving, the staff was very welcoming and kind. My room was nice and clean. They have a shuttle to the haram. And it’s also a gym available for women at set times
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

SAYED IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and amenities on site.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Emiljan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience at Novotel . Their staff are amazing.best breakfast. Everything there is fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful stay at the Novotel. The entire hotel is exceptionally clean, highly comfortable, and a great place to stay. What really made our visit memorable was the amazing staff. A special thank you to Jaman at the front desk, who was incredibly helpful in smoothly extending our stay. We also want to recognize Saiful, who went above and beyond to assist us with the extension process and provided excellent directions to local attractions. The buffet food was amazing with a huge variety of options to choose from, and the entire dining team was incredibly friendly and welcoming. Housekeeping also did a fantastic job keeping everything spotless. We highly recommend this hotel and will definitely be back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Hamijatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, great staff. Great shuttle service, I cannot truly find faults. Highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kawtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious, extremely clean and staff are brilliant! The prayer room is very good, equipped with Qur'an, has clean carpets and sofas as well. The restaurant is very big, much to choose from!
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

amir I

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent breakfast, good room service and safe. I will definitely come again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

naiyf

Liked: Cleanliness, amenities, property conditions & facilities
Actually really nice and a shuttle is there 24hrs.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mohammad Nadim

Liked: Cleanliness, staff & service, amenities
Spotless and nice staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was okay . Good place to go
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Abdirisak

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tahir Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and services outclassed ❣️❣️ Loved it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well maintained, and the breakfast was good with a decent variety. Overall, it was a comfortable and pleasant stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Saly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent hospitality, fast check-in in
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Salah

Liked: Cleanliness, amenities, property conditions & facilities
super clean room with great view، very polite and helpful staff +++A
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Hafiz Naveed

Liked: Cleanliness, property conditions & facilities
Very clean and comfortable. Rooms are a bit small as per the hotel's overall size
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ashwaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very friendly staff. I had a pleasant and comfortable stay. Thank you.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Adiluzzaman

Liked: Staff & service, amenities, property conditions & facilities
Hotel is convenient and safe
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff members. I came during a very busy time in Ramadan, but the front desk team did their best to facilitate check-in for my group. On a special note, I would like to thank the property for going above and beyond in helping us recover a pair of earrings we had accidentally left in the room. Their honesty, efficiency, and care truly stood out. Overall, a wonderful experience with exceptional service — I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were great, loved the complimentary shuttle
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Aminata

Liked: Cleanliness, amenities, property conditions & facilities
A family friendly place. Rooms are spacious and comfortable. Bus to Haram was excellent and convenient. We had a very nice stay and will come again, InshAllah.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Ahsan

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place. Far from Haram but nice place
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Stayed 1 night in Dec 2025
Verified review

8/10 Good

kashif

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view from the room was awesome. However, the room phone is not working and the tissue paper box is empty.
Stayed 2 nights in Mar 2026