From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Novotel Makkah Thakher City

4.0 star property
Modern comfort meets warm hospitality at this welcoming hotel where guests can explore local flavors and enjoy drinks in a stylish setting

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Photo gallery for Novotel Makkah Thakher City

Lobby sitting area - Novotel Makkah Thakher City (Makkah)
Executive Room, 1 King Bed | City view - Novotel Makkah Thakher City (Makkah)
Exterior - Novotel Makkah Thakher City (Makkah)
Restaurant - Novotel Makkah Thakher City (Makkah)
Minibar, in-room safe, desk, laptop workspace - Novotel Makkah Thakher City (Makkah)
Novotel Makkah Thakher City buzzes with contemporary energy and friendly service. Choose from 3 bars, enjoy meals at on-site restaurants, or relax with coffee at the café. Free WiFi keeps everyone connected, and guests consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • City view
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Rie Adhakhir, a neighborhood in Makkah, Novotel Makkah Thakher City is near a train station. Cave of Hira and King Fahad Gate are notable landmarks, and travelers looking to shop may want to visit Souk Al-Khalil and Makkah Mall. Faqih Mosque and The Clock Towers are two other places to visit that come recommended. Visit our Makkah travel guide
Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237

What's nearby

  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    4 min drive - 3.2 miles
  • Zam zam Tower or Clock Tower - Abraj Al Bait - Masjid Al Haram - 17 Sep 2021 , Mecca , Saudi Arabia
    The Clock Towers
    4 min drive - 3.4 miles
  • Al Malaa Cemetery
    2 min drive - 1.2 miles
  • Masjid Al-Jinn
    2 min drive - 1.2 miles
  • Well of Zamzam
    4 min drive - 3.2 miles

Getting around

  • Makkah Station
    19 min drive
  • King Abdulaziz Intl. Airport (JED)
    72 min drive

Restaurants

  • موكاتشينو
    17 min walk
  • كفتريا حماده
    3 min drive
  • مطعم آريانا للرز البخاري
    4 min drive
  • كافتيريا القناعة
    13 min walk
  • مطبق بن شرف
    3 min drive

About this property

Novotel Makkah Thakher City

Upscale hotel near Safa and Marwah
Located close to Well of Zamzam and Kaaba, Novotel Makkah Thakher City provides a coffee shop/cafe, car rentals on site, and 3 bars. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and a porter/bellhop
  • Luggage storage, smoke-free premises, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 1461 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, daily housekeeping, and electrical adapters/chargers

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Exterior
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Novotel Makkah Thakher City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Makkah Thakher City?

Check-in begins at 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Makkah Thakher City?

Check-out is at noon.

Where is Novotel Makkah Thakher City located?

Located in Rie Adhakhir, this hotel is within 3 mi (5 km) of Safa and Marwah, Well of Zamzam, and Kaaba. King Fahad Gate and The Clock Towers are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Makkah Thakher City Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 599 out of 895 reviews
Rating 8 - Good. 150 out of 895 reviews
Rating 6 - Okay. 64 out of 895 reviews
Rating 4 - Poor. 29 out of 895 reviews
Rating 2 - Terrible. 53 out of 895 reviews

Reviews

Verified

10/10 Excellent

Emiljan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience at Novotel . Their staff are amazing.best breakfast. Everything there is fantastic
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

SAYED IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and amenities on site.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kawtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious, extremely clean and staff are brilliant! The prayer room is very good, equipped with Qur'an, has clean carpets and sofas as well. The restaurant is very big, much to choose from!
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Tahir Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and services outclassed ❣️❣️ Loved it
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was okay . Good place to go
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Abdirisak

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

amir I

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent breakfast, good room service and safe. I will definitely come again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohammad Nadim

Liked: Cleanliness, staff & service, amenities
Spotless and nice staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

naiyf

Liked: Cleanliness, amenities, property conditions & facilities
Actually really nice and a shuttle is there 24hrs.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff members. I came during a very busy time in Ramadan, but the front desk team did their best to facilitate check-in for my group. On a special note, I would like to thank the property for going above and beyond in helping us recover a pair of earrings we had accidentally left in the room. Their honesty, efficiency, and care truly stood out. Overall, a wonderful experience with exceptional service — I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

8/10 Good

kashif

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view from the room was awesome. However, the room phone is not working and the tissue paper box is empty.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Hafiz Naveed

Liked: Cleanliness, property conditions & facilities
Very clean and comfortable. Rooms are a bit small as per the hotel's overall size
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amran

Novotel in the uk was never appealing to me, I always saw it as a rubbish budget hotel. That is until I stayed in Novotel Makkah. Firstly just the aesthetics alone are luxury. Never would you associate this type of hotel with basic or budget. I could not believe Novotel could have these types of hotels like the 1 in Makkah. The food is something spectacular but what makes this hotel the best I’ve ever stayed in, in my 40mins of life was the staff. I cannot be more grateful and humbled by the generosity, kindness and attention to detail that the staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well maintained, and the breakfast was good with a decent variety. Overall, it was a comfortable and pleasant stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ashwaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very friendly staff. I had a pleasant and comfortable stay. Thank you.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Thakhir is clean suitable for stay, however, the transportation system needs significant improvement. Getting into the bus from Ghaza bus station is a nightmare and most of the time the bus is filled with people who are not the guest of Novotel and as a customer we cannot do the police job of sorting out people! I hope there will be a trail for walk to Haram so that guests can just walk down the hill! The distance is not that FAR!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Saly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent hospitality, fast check-in in
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have breakfast, room clean, good service
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Aminata

Liked: Cleanliness, amenities, property conditions & facilities
A family friendly place. Rooms are spacious and comfortable. Bus to Haram was excellent and convenient. We had a very nice stay and will come again, InshAllah.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ahsan

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place. Far from Haram but nice place
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Rifat Rahman

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great great stuff and amenities but the only reason a star less is cause my bedding had staines left a note for replacement outside of door but it was only turned upside down which i realised on my last day of stay but beside that, everything was good, the buffet was delicious.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Halimah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Salah

Liked: Cleanliness, amenities, property conditions & facilities
super clean room with great view، very polite and helpful staff +++A
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Stayed 1 night in Dec 2025