From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Makarem Umm Al Qura Hotel

4.0 star property
Discover your haven amidst vibrant culture. Enjoy convenient amenities like free self parking and an area shuttle while exploring nearby attractions.

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Photo gallery for Makarem Umm Al Qura Hotel

Lobby - Makarem Umm Al Qura Hotel (Makkah)
Daily buffet breakfast for a fee - Makarem Umm Al Qura Hotel (Makkah)
Front of property - Makarem Umm Al Qura Hotel (Makkah)
Hallway - Makarem Umm Al Qura Hotel (Makkah)
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe - Makarem Umm Al Qura Hotel (Makkah)
Located near the Great Mosque of Makkah, Makarem Umm Al Qura Hotel offers a luxurious retreat with shopping on site, a hair salon, and a library. Unwind by the fireplace in the lobby or enjoy breakfast and lunch at Al Taai Restaurant; previous guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Ar Rawabi neighborhood, Makarem Umm Al Qura Hotel is connected to a shopping center. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
Ajyad Street, Makkah, Ar Rawabi

What's nearby

  • evening in holly city of makkah
    Great Mosque of Makkah
    2 min drive - 1.6 miles
  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    2 min drive - 1.6 miles
  • Zam zam Tower or Clock Tower - Abraj Al Bait - Masjid Al Haram - 17 Sep 2021 , Mecca , Saudi Arabia
    The Clock Towers
    3 min drive - 2.3 miles
  • Well of Zamzam
    2 min drive - 1.6 miles
  • King Fahad Gate
    2 min drive - 1.6 miles

Getting around

  • Makkah Station
    15 min drive
  • King Abdulaziz Intl. Airport (JED)
    72 min drive

Restaurants

  • Al Khaırat Restaurant
    5 min drive
  • Masharef Lounge
    4 min drive
  • Jawaharat Al Firdaus
    2 min drive
  • Mövenpick Al-Nasim Restaurant
    2 min drive
  • Broast Al Furuj
    2 min drive

About this property

Makarem Umm Al Qura Hotel

Upscale hotel near Great Mosque of Makkah
You can look forward to shopping on site, a hair salon, and a library at Makarem Umm Al Qura Hotel. The on-site restaurant, Al Taai Restaurant, offers breakfast and lunch. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and luggage storage
  • 5 meeting rooms, multilingual staff, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 336 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 100 per person
  • A restaurant

Restaurants on site

  • Al Taai Restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002241

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Makarem Umm Al Qura Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Makarem Umm Al Qura Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Makarem Umm Al Qura Hotel?

Check-out is at 12:30 PM.

Where is Makarem Umm Al Qura Hotel located?

Located in Ar Rawabi, this hotel is 1.4 mi (2.3 km) from Great Mosque of Makkah and 1.6 mi (2.5 km) from Kaaba. The Clock Towers and Well of Zamzam are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Makarem Umm Al Qura Hotel Reviews

8.0

Very Good

7.8

Cleanliness

6.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 160 out of 386 reviews
Rating 8 - Good. 108 out of 386 reviews
Rating 6 - Okay. 74 out of 386 reviews
Rating 4 - Poor. 22 out of 386 reviews
Rating 2 - Terrible. 22 out of 386 reviews

Reviews

Verified

10/10 Excellent

Md Masudur

Liked: Cleanliness, amenities, property conditions & facilities
Excellent people with excellent service. Alhamdulilllah
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, and the people super nice
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Anwar

Liked: Cleanliness, amenities, property conditions & facilities
Clean room the staff were nice! One thing Expedia messed up on was I pay for breakfast an extra and it wasn’t added on to my package very disappointing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannan

Liked: Cleanliness, staff & service, amenities
Clean nice staff close by Haram but have to leave early for Salah by an hour shuttles don't go at Salah time.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities
The studio room with king bed and two bath rooms was excellent. The hotel shuttle services needs improvement. Bus was not very frequent and space was not available on return due to other non-resident hotel users using our bus.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Close to Harem, friendly staff, nice breakfast God willing, I will return
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good experience staying at this hotel when visiting Holy Makkah. Shuttle service to Haram was excellent.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, amenities
Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

ASIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Makarem hotel and felt like home. It was super clean, quite and comfortable, the room service was excellent. The staff Barakat, Raghad and Wajeden were very polite and friendly. Will come and stay at this place over and over. Thank you Makarem hotel and its lovely staff!!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Rauf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to stay and perform Umrah , best Thing Shuttle service, every 30 mint bus service from hotel to Haram ,, Breakfast buffet is delious 10/10
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Djamal

Liked: Cleanliness, staff & service, property conditions & facilities
I've been there last year that's why I came back everything was handy the staff were excellent the service was fantastic very clean the food was very tasty the manager for the breakfast kareem is been very helpful with a smile on his face we've been greeted by the receptionist with the smile job well done.
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

rishad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Exellent.specially the breakfast and the friendly reception staff especially ghaneeyah.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place , Love to cime back

The stay was good , hotel is nice and room was good in terms of size and cleanest. The negative thing there is not house keeping every day , the shuttle bus service from the hotel to Haram was excellent. In general the stay was satisfactory
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Muhammad

Liked: Staff & service
Staff was great and cooperative. Building is smelling and Cleaning standards needs to upgrade.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

MOHAMMAD

Actually we booked for twin bed room but got four bed room after negotiations they removed one bed and we do not have choice to change anything Breakfast was good and specially Imran Qais was very active and attentive
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Riab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and ready for help with any requests. Breakfast is amazing. Several shops within the hotel for last minute gift or grocery. Shuttle to haram service is every 30 - 45 min both ways.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle available 24/7 to access to Haram. Hotel room prices were very affordable. Just keep up the good work.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assalamuailkum, recently stayed in room 615 and 616 masha Allah the place is nice, clean room, organized, good service, breakfast tasty and all the staff working there are nice people & help is here when needed anytimes☺️ Recommended to stay there for umrah, hajj or holidays # Alhamdoulillah no complaints Thanks to all staff Irfaan😉
Verified

10/10 Excellent

Abdurahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff. Especially Shiraz Ahmed the House keeping. Always helpful and smiling.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Mohamud

Liked: Cleanliness, staff & service, property conditions & facilities
Nawar was excellent on his service. He was able to accommodate my needs and went above and beyond. Great attitude and services.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Omar

Liked: Staff & service, property conditions & facilities
Excellent Customer Service.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Radwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is made to impress you. I loved it. Staff is very pleasant and very friendly. Granted it is not a walkable to distance to Al Haram but very convenient with a five minutes free shuttle every thirty five minutes around the clock. I would stay there again
Stayed 2 nights in Apr 2024
Verified

8/10 Good

NABIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No clear instructions how to return back via free shuttle from Masjid ul Haram. I have to taxi to return back to hotel.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Malek

Liked: Cleanliness, staff & service
The rooms are old a little bit but overall it’s pretty good. You’ll need a transportation to Alharam, the hotel offers a shuttle service every 30 minutes also you can take taxi 10-20SR.
Stayed 4 nights in Dec 2023