From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Four Points by Sheraton Makkah Al Naseem

Property class: 4

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Photo gallery for Four Points by Sheraton Makkah Al Naseem

A spacious lobby with multiple seating areas, a staircase, and a reception desk. - Four Points by Sheraton Makkah Al Naseem (Makkah)
A modern lobby with a staircase, seating areas, and a reception desk. - Four Points by Sheraton Makkah Al Naseem (Makkah)
A hotel room with a large bed, a desk, and a view of a cityscape through the windows. - Four Points by Sheraton Makkah Al Naseem (Makkah)
A large, multi-story hotel with a prominent arched entrance and a sign reading "Four Points." - Four Points by Sheraton Makkah Al Naseem (Makkah)
Room - Four Points by Sheraton Makkah Al Naseem (Makkah)
A grocery/convenience store, a coffee shop/cafe, and a garden are just a few of the amenities provided at Four Points by Sheraton Makkah Al Naseem. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Middle Eastern cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Twin Beds, Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a television.

Classic Room, 2 Twin Beds, Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp.

Classic Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp.

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a television.

Deluxe Room, 2 Twin Beds, Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

A hotel room with a large bed, two bedside lamps, a wooden nightstand, and a view of the cityscape through a large window.

Junior Suite, 1 Bedroom, Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Room

Premium Suite, 2 Bedrooms, Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 3 Twin Beds, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Classic Room, 3 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Makkah, Four Points by Sheraton Makkah Al Naseem is in the city center. Notable landmarks in the area include Kaaba and Great Mosque of Makkah. Woosh Entertainment Center Mecca and Al-Hukair Time are also worth visiting. Visit our Makkah travel guide
Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955

What's nearby

  • A large mosque with a prominent dome and two minarets.
    Al-Rajhi Mosque
    5 min walk - 0.3 miles
  • A large crowd surrounding the Kaaba in a historic courtyard with modern buildings in the background.
    Kaaba
    8 min drive - 5.6 miles
  • A large mosque with two tall minarets and a spacious courtyard.
    Great Mosque of Makkah
    8 min drive - 5.6 miles
  • AlRajhi Park
    2 min walk - 0.1 miles
  • Woosh Entertainment Center Mecca
    3 min walk - 0.2 miles

Getting around

  • Makkah Station
    19 min drive
  • King Abdulaziz Intl. Airport (JED)
    76 min drive

Restaurants

  • R Δ V®
    3 min drive
  • RATIO Speciality Coffee | ريشيو
    5 min walk
  • أجزاء| ‘Ajza
    3 min drive
  • Starbucks
    1 min walk
  • Yet
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Four Points by Sheraton Makkah Al Naseem pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Makkah Al Naseem?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Makkah Al Naseem?

Check-out is at noon.

Where is Four Points by Sheraton Makkah Al Naseem located?

Located in Al Naseem, this hotel is steps from Woosh Entertainment Center Mecca, AlRajhi Park, and Al-Rajhi Mosque. Kaaba and Great Mosque of Makkah are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Makkah Al Naseem Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 253 out of 408 reviews
Rating 8 - Good. 96 out of 408 reviews
Rating 6 - Okay. 26 out of 408 reviews
Rating 4 - Poor. 14 out of 408 reviews
Rating 2 - Terrible. 19 out of 408 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is generally good in every way and is in a good location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, great options for transportation and the hotel is beautiful
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Staff are kind and nice Hotel overall was ok
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , neat, and welcoming, staff are great, location particular.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing breakfast and friendly staff.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Everything was clean, the food was delicious and all the staff were helpful
Stayed 10 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always naseem four points has always been a great stay never dissappoints ! would highly recommend for families and also couples and singles great prices and great location with supermarket nearby coffee shops and masjid Rajihi behind the hotel
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel, ease of location. Comfortable after umrah
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for two consecutive years. I have found it the best price for its service and convenience. I will definitely keep coming to this hotel.
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Very good hotel great Shuttle service to Haram

Pros: The hotel is in very good condition and clean. Breakfast is very good. Cons: - Bathroom was very small
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service top notch place is amazing I walked every night for few hours around the hotel
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secound time staying here

This is the best hitel to stay in Mekka. Good price and service. I booked with breakfast, but I had ossues there to sort it out, however, they helped me.and all went well. Highly recommend.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN, COMFORTABLE AND EXCELLENT CUSTOMER SERVICE
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umrah

Amazing! Clean, friendly, and quiet.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sustainable services

I always stay over during my Umras and still glued to it.Great experience as always. A decent service level with true reflection of hospitality practices
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..clean and quiet..shopping area near by..and masjid ayesha alrajehy next door .. The only thing I didn’t like it’s the (bus service..you have to use 2 buses to get to the haram….(10 minutes or less ) It’s maybe because Ramadan ..but everything else was good .
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Overall Good

There are some pro and cons ,hotel good ,clean comfortable,breakfast rich,some cons location far from away haram ,there is shuttle every per hour however return from haram a little bit problematic especially evening,sometimes I have used millenium shuttle,bus return frequency a little bit confusing and inconsistent ,for room i have been 5.floor ,there is noise coming outside on the roof equipment ,its working 24 hours ,if you are very sensitive for sleeping like me ,its very annoying
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2026