Firstly not recommended for elders with knee problem or walking issue,hotel is on a hill and shuttle service is a waste of time, when arrived I paid in advance for a good room gave me a room on 13 floor no escalator after 12 floor had to walk a floor up was told in morning will change room , morning came try to brush me off saying no rooms was not having it gave me a room on 12 floor ,carpet was dirty,5 night no room house if keeping called twice reception said some is coming, last day spotted room service told them off ,then gave me new towels and toilet paper and still no water bottles ,overall I only chose this thing was close and not on a very steep hill,don’t recommend to anyone really take your money and did not provide the service what was promised when I get back to uk will be claiming my money back