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Al Tawfiq Plaza Hotel

1.0 star property
Hotel with a 24-hour front desk, near Great Mosque of Makkah

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Photo gallery for Al Tawfiq Plaza Hotel

Reception
Point of interest
Front of property
Staircase
Family Room, 1 Bedroom | View from room

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout drapes

Quadruple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Electric kettle
Cable channels
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, in-room safe, blackout drapes

Double Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout drapes

Triple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Electric kettle
Cable channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, blackout drapes

Family Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Electric kettle
Cable channels
  • 30 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Map
King Abdul Aziz road, Ajyad Al Sud, Makkah, 24231

What's nearby

  • Great Mosque of Makkah - 12 min walk - 0.7 miles
  • Well of Zamzam - 14 min walk - 0.7 miles
  • Abraj Al-Bait Towers - 14 min walk - 0.8 miles
  • Kaaba - 14 min walk - 0.8 miles
  • King Fahad Gate - 17 min walk - 0.9 miles

Getting around

  • Makkah Station - 16 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪زمزم كافيه - ‬6 min walk
  • ‪مطعم هاجر - ‬13 min walk
  • ‪D'Saji Cafe, Makkah - ‬9 min walk
  • ‪بيتزا بيت - ‬11 min walk
  • ‪الديوان - ‬13 min walk

About this property

Al Tawfiq Plaza Hotel

Hotel near Great Mosque of Makkah
Located close to Safa and Marwah and Well of Zamzam, Al Tawfiq Plaza Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Express check-out, an elevator, and concierge services
  • A computer station, a 24-hour front desk, and a front-desk safe
  • Luggage storage
Room features
All 128 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Electric kettle

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: SAR 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007757

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Tawfiq Plaza Hotel Mecca
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Mecca
Al Tawfiq Plaza
Al Tawfiq Plaza Hotel Makkah/Mecca
Al Tawfiq Plaza Hotel Hotel
Al Tawfiq Plaza Hotel Makkah
Al Tawfiq Plaza Hotel Hotel Makkah

Frequently asked questions

Is Al Tawfiq Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Tawfiq Plaza Hotel?

This hotel doesn't offer parking.

What time is check-in at Al Tawfiq Plaza Hotel?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Al Tawfiq Plaza Hotel?

Check-out is at 2 PM.

Where is Al Tawfiq Plaza Hotel located?

Located in Ajyad, this hotel is within a 15-minute walk of Great Mosque of Makkah, Well of Zamzam, and Abraj Al-Bait Towers. Kaaba and Safa and Marwah are also within 15 minutes.

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Al Tawfiq Plaza Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 18 out of 85 reviews
Rating 8 - Good. 14 out of 85 reviews
Rating 6 - Okay. 15 out of 85 reviews
Rating 4 - Poor. 12 out of 85 reviews
Rating 2 - Terrible. 26 out of 85 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Syed Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy parking
Stayed 3 nights in Dec 2024

8/10 Good

Aziza

Liked: Cleanliness
It’s was good thank you very much
Stayed 3 nights in Oct 2024

4/10 Poor

JAFFER KAMAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location
Stayed 3 nights in Dec 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom Overall not too bad
Stayed 2 nights in Aug 2024

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Room comfort
Nice hotel close to al Haram. Only 10 mins walking distance. Rooms were ok. Bed was hard rock and it was perfect for my back.
Stayed 4 nights in Mar 2023

6/10 Okay

SHAZZA

Liked: Staff & service
Disliked: Property conditions & facilities
A simple and affordable It will be inviting if they improve cleanliness
Stayed 3 nights in Feb 2023

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are super friendly, but the property is super dirty, making business because of its location. Surprised Expedia recommended such hotels.
Stayed 2 nights in May 2023

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023

4/10 Poor

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really not clean and the staff obviously do not care about what’s going on in the hotel. Expected for the low price it is tbh.
Stayed 1 night in Aug 2024

2/10 Terrible

Saikou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very dirty The toilet was terrible. The carpets were dirty All th drawers were broken The bedding wasn't charged until i had to make a request. The kettles were rusty. Cigarette smoke everywhere and too much noise. Worst experience ever. I would like my money back. It's not worth the amount paid
Stayed 5 nights in Dec 2024

2/10 Terrible

Shereef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stay there for 5 min It was ugly bad smiling and so old bad condition It’s not even 1 star hotel
Stayed 6 nights in Feb 2023

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experienced

Very comfortable rooms, no hygiene issue, compliments water bottles, friendly staff especially Bangladeshi maintenance guy I can’t remember his name was very cooperative. He managed to check me in early and really looked after me. Property is 10 minutes away, long walk but good thing it’s straight not through hill or slope. Good thing, all 10 minutes walk is full of shops.
Stayed 2 nights in Oct 2022

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not

Disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

Hasan

Disliked: Staff & service, amenities
Nothin unique
Stayed 5 nights in Feb 2023

2/10 Terrible

Muniru

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

No so good
Stayed 6 nights in Dec 2023

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
It was about 1KM from haram. Going down there was easy because it’s all down hill but coming back up to the hotel was little hike. I hired taxi every time we came back to the hotel and taxi charge us 20-30 riyals depending on the time. It was dirty dirty. Bathroom stink. No room service for entire 6 days.

2/10 Terrible

Sohail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.
Stayed 4 nights in Feb 2023

2/10 Terrible

Ghulam Hussain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door handle for the entry door to the room was broken. I contacted the front desk to get it fixed, but no action. I remined them again the next day (Jan. 18), but no body paid attention. There was no toilet paper in the bathroom. The shower door was not propoerly closing. I could not take a shower.
Stayed 2 nights in Jan 2023

2/10 Terrible

Yama

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place if you’re concerned about the hygiene!!! Property is located in a reasonable walking distance (~15 minutes) from the Kaaba/Masjid-ul-Haram. As for the hygiene, it was my worst experience ever. I’ve traveled to many different countries, but I’ve never experienced such a dirty accommodation. I don’t think they have ever washed the curtains which smell like poop since they have built the hotel. Windows can’t be open as they’ve placed air conditioning in all windows. I’ve tried to open a window and found ~3-5kg guano (birds poop). I’ve made a video and showed to the receptionist. They gave me another room, but with the same situation. I couldn’t stay their as I was afraid of getting sick. So changed the hotel.
Stayed 6 nights in Mar 2023

2/10 Terrible

Ayhan

Disliked: Cleanliness, amenities, property conditions & facilities
Alles was vreselijk, de kamer, badkamer, matras, de kasten etc letterlijk VRESELIJK
Stayed 4 nights in Feb 2025

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025