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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property
Travelers enjoy complimentary roundtrip airport shuttle service and local area transportation while soaking up the sun at this convenient McAllen location

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Photo gallery for DoubleTree Suites by Hilton Hotel McAllen

Reception - DoubleTree Suites by Hilton Hotel McAllen (McAllen)
Premium bedding, in-room safe, blackout drapes, iron/ironing board - DoubleTree Suites by Hilton Hotel McAllen (McAllen)
Front of property - evening/night - DoubleTree Suites by Hilton Hotel McAllen (McAllen)
Suite, 2 Double Beds (Conference Table) | In-room dining - DoubleTree Suites by Hilton Hotel McAllen (McAllen)
Reception - DoubleTree Suites by Hilton Hotel McAllen (McAllen)
Located in McAllen's business district, DoubleTree Suites by Hilton Hotel offers a welcoming retreat near La Plaza Mall. Guests can unwind in the sauna, enjoy the terrace, or swim in the indoor or children's pool. Amenities include a coffee shop/cafe and dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(46 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds

8.2 out of 10
Very good
(44 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds (Conference Table)

7.4 out of 10
Good
(3 reviews)
  • 87 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(17 reviews)
  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Conference Table)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Conference Table)

9.0 out of 10
Wonderful
(4 reviews)
  • 104 sq m
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

2 Dbl Beds 2 Room Suite-Liv Rm Sofa Bed

  • Sleeps 6
  • Free WiFi

Two-Room Suite With 2 Double Beds And Conference Table-Non Smoking

  • Sleeps 6
  • Free WiFi

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in McAllen, DoubleTree Suites by Hilton Hotel McAllen is in the business district and near the airport. Xtreme Lazer Tag and Cinemark Movies McAllen 6 are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bentsen-Rio Grande Valley State Park and National Butterfly Center. Traveling with kids? Consider McAllen Performing Arts Center and Smitty's Juke Box Museum. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our McAllen travel guide
Map
1800 S 2nd St, McAllen, TX, 78503

What's nearby

  • 美しい商店街風景
    La Plaza Mall
    14 min walk - 0.8 miles
  • Cinemark Movies McAllen 6
    2 min drive - 1.2 miles
  • 17th Street Entertainment District
    4 min drive - 1.7 miles
  • Fireman's Park
    6 min drive - 2.6 miles
  • Quinta Mazatlan
    6 min drive - 1.7 miles

Getting around

  • Miller Intl. Airport (MFE)
    5 min drive

Restaurants

  • McDonald's
    13 min walk
  • Dutch Bros Coffee
    16 min walk
  • Chick-fil-A
    15 min walk
  • Whataburger
    19 min walk
  • Starbucks
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 5:00 PM on request
  • Free area shuttle up to 2 mi
  • Free shopping center shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,759 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.00 for adults and USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree Suites by Hilton Hotel McAllen have a pool?

Yes, this property has an indoor pool and a children's pool.

Is DoubleTree Suites by Hilton Hotel McAllen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at DoubleTree Suites by Hilton Hotel McAllen?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at DoubleTree Suites by Hilton Hotel McAllen?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Does DoubleTree Suites by Hilton Hotel McAllen provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9:00 AM–5:00 PM on request.

Where is DoubleTree Suites by Hilton Hotel McAllen located?

This family-friendly McAllen hotel is located near the airport, within 1 mi (2 km) of Rio Grande Regional Hospital and La Plaza Mall. Xtreme Lazer Tag and Fireman's Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree Suites by Hilton Hotel McAllen Reviews

8.8

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 663 out of 1020 reviews
Rating 8 - Good. 155 out of 1020 reviews
Rating 6 - Okay. 104 out of 1020 reviews
Rating 4 - Poor. 57 out of 1020 reviews
Rating 2 - Terrible. 41 out of 1020 reviews

Reviews

Verified

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind, the parking felt very safe, and the room was super comfortable and clean. We felt very warmly welcomed throughout our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live in San Antonio TX, When we travel to the Valley, there is only one hotel we stay, and that is the Doubletree, McAllen, TX. I can work from my room while my wife shops at the mall near by. We’re able to drive to our favorite restaurants near by and have great drinks at the bar.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect.. The rooms are really nice, the ambiance is beautiful. Highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice staycation location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Teresa

Staff was very welcoming and supportive. Parking was safe. The room was clean. Breakfast buffet was good but I remember in the past was more selection of items. Overal, everything was very fresh and delicious.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ramiro

Liked: Property conditions & facilities
Very comfortable place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laura i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good location and service.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
It was a very comfortable stay very enjoyable roomy felt like home away from home
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities
This is our second time here and it never disappoints... great staff, ample rooms , clean and good price.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Rooms were large and quiet.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay very much..Check in was smooth, finding a parking was easy & the staff was very friendly. We will be staying here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel! Huge rooms, hot water, comfortable beds, just over all a home away from home. This is the 2nd time we have stayed here.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Nishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a girls trip n feel safe around the area love to visit again and they have Starbucks that’s plus point for me love it
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Super clean, just a beautiful hotel
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities
The room/hotel was neglected in an understatement. The elevator door would not open on our floor. The Carpet was stained disgusting, the bathroom felt dirty, and the hot water took forever. The bed was comfortable, and the staff was friendly or it would have been a 1 star.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jo Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hote. Good service.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well situated shopping is near staff was great. After a long day of sightseeing and running around it was great to unwind at the bar and have a meal at the same place. Everything was awesome..
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Meranda

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. The beds were the most comfortable beds we’ve had at a hotel. They even brought us a popup play pen for our baby to sleep in.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Maritza

Liked: Amenities
The way the room is set up.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice place but the cocktail lounge was closed which I was looking forward too. Pool was very comfortable. Heated pool.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was stocked, but wish they had a local channel line-up. We got the double room suite, very spacious, but i would recommend they add atleast a trash can to every room. The room only had one trash 🗑 can in the whole suite. Again provide local tv station line-up available.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

melanie

Liked: Staff & service
The hotel has really good potential the rooms were kind of dusty. I had to be switched to another room because the TV in the master bedroom was broken. However, they did accommodate me and switch me with awesome customer service. The hotel was very nice in general. Just had a musky smell in the rooms.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Woken up

Customer service was awesome hotel room and lobby super clean top notch..But woken up the next day at 7:30am morning lawn care service cutting grass loud blowers and ect. I was at the 4th floor..
Stayed 1 night in Jan 2025