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Palm Beach

4.0 star property
Family-friendly fun on the beach, with hot tub

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Photo gallery for Palm Beach

Outdoor pool
102-cm flat-screen TV with satellite channels, TV
102-cm flat-screen TV with satellite channels, TV
102-cm flat-screen TV with satellite channels, TV
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Gym
  • On private beach
  • Hot Tub
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Single Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Standard Double or Twin Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Saly Portudal, Mbour, BP 64

What's nearby

  • Village Artisanal - 9 min walk - 0.5 miles
  • Khelcom Museum - 2 min drive - 1.1 miles
  • Saly Golf Club - 2 min drive - 1.1 miles
  • Golf De Saly - 3 min drive - 1.3 miles
  • Mbour Fishermen Village - 9 min drive - 4.5 miles

Getting around

  • Blaise Diagne Intl. Airport (DSS) - 35 min drive

Restaurants

  • ‪Le Petit Zing - ‬12 min walk
  • ‪Chez Marie - ‬7 min walk
  • ‪poulo - ‬5 min drive
  • ‪Les Clots de Papillon - ‬4 min drive
  • ‪La Cabane - ‬6 min drive

About this property

Palm Beach

Upscale family-friendly resort by the ocean
An adjacent golf course, a nightclub, and a poolside bar are just a few of the amenities provided at Palm Beach. This resort is a great place to bask in the sun with a private beach, beachfront dining, and water skiing. Indulge in a body wrap, a body scrub, and a manicure/pedicure at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Enjoy the gym, as well as activities like kayaking, volleyball, and boat tours. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A children's pool with sun loungers
  • Free self parking and valet parking
  • Bike rentals, 2 outdoor tennis courts, and an area shuttle
  • Babysitting (surcharge), tour/ticket assistance, and an elevator
Room features
All 236 individually decorated rooms include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Tempur-Pedic beds and day beds
  • Bathrooms with bathtubs and free toiletries
  • 102-cm flat-screen TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Paillote
  • The Main Restaurant

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 102-cm flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between August 31 and September 25.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 100
  • Christmas Eve (December 24) Gala Dinner per child: USD 50 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 160
  • New Year's Eve (December 31) Gala Dinner per child: USD 80 (from 3 to 11 years old)
  • A tax is imposed by the city: USD 1.82 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palm Beach Hotel Mbour
Palm Beach Mbour
Palm Beach Resort Mbour
Palm Beach Mbour
Palm Beach Resort
Palm Beach Resort Mbour

Frequently asked questions

Does Palm Beach have a pool?

Yes, this property has a children's pool.

Is Palm Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palm Beach?

Self parking and valet parking are free at this property.

What time is check-in at Palm Beach?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Palm Beach?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palm Beach located?

Located in Mbour, this beachfront resort is next to a golf course and within 1 mi (2 km) of Village Artisanal and Khelcom Museum. Saly Golf Club is 1.4 mi (2.2 km) away.

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Palm Beach Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10

Le buffet n'est pas digne du restaurant. Les choix de desserts sont limités. La boisson est sans saveur et trop sucrée, on dirait de la boisson artificielle.
Stayed 2 nights in Dec 2019

8/10

As instalações são boas. O banheiro não funcionava direito e o ar condicionado estava um pouco fraco.
Stayed 1 night in Aug 2019

10/10

Accueil souriant, personnel très agréable et attentif, chambre parfaite, clim efficace, restaurant très bonne nourriture et présentation, bar sympa, informaticien wifi compétent, village sympa, piscine, plage, animation, félicitations
Stayed 2 nights in Jul 2019

8/10

Cet hôtel emploi des personnes extrêmement gentilles et serviables. L'équipe d'animation est top!
Stayed 6 nights in Jun 2019

2/10

Deception totale Hotel.com m'a vendu un séjour, débité mon compte alors que arrivé à l'hotel la reception me dit qu'ils sont full et qu'ils n'ont jamais recu la réservation de Hotel.com. J'ai du rebrousser chemin dans la nuit
Stayed 3 nights in Apr 2019

8/10

Tout s est bien passé
Stayed 2 nights in Apr 2019

2/10

No refrigerator in my room to put my drinks and other products in. During breakfast at hotel main restaurant I found a giant dead dragonfly in the rolls backet. I informed one of the restaurant staff members. He simply grabbed the basket without saying anything to me. Later i saw the same badket brought back out. Not sure if the bread was throwned away and replaced.
Stayed 2 nights in Dec 2018

8/10

Stayed 1 night in Dec 2018

8/10

Séjour agréable malgré quelques petites failles au début, le type de chambre réservé n’était pas disponible
Stayed 1 night in Nov 2018

8/10

Stayed 1 night in Oct 2018

4/10

They gave us room 339 which has a non working AC. It was blowing hot air like a fan. I have a call 3 times and waited for over 30 minutes before someone actually got back to us and confirm that the AC is not working properly. I had to insist for a room change before they put us in room 338. Room 339 did not have a minibar refrigerator for my drinks. It did not have proper toiletries. They really ruined my stay because for the next hours after the incident I kept wondering why the hell did they put me in such a room considering the price I paid for 2 nights. In the restaurant the one employee did not want to seat me where I wanted to sit before a second one I ask said "of course you can sit wherever you want. We are here for you" and proceeded to get a table set for us. Overall I think this hotel is overrated.
Stayed 2 nights in Jun 2018

10/10

An amazing stay. Only complaint was the breakfast service the last day of our trip, otherwise wonderful beach resort.
Stayed 2 nights in May 2018

6/10

The rooms are ok, but not a 4 Star Standard. No kettle, no coffee making facilities, old style, no fridge, no Mini-Bar, TV got a very bad signal, the rooms have no balconies and there is no Wifi in the rooms. The bed linen are very cheap quality and the blanket is too cold in the night, but the mattress was comfortable (but the housekeeping give you more blankets if needed). The shower had very hot water. Room cleaning very good. The rooms facing the Cascade pool are quieter than the rest. The two pools and the beachside are very nice, a lovely garden, everything well maintained. Booked breakfast which was very good and tasty. A great choice. Wifi very poor, connection only in the Lobby, not in rooms. They are specialized in French speaking guests, that´s overall ok, but in a 4-Star I expect some English speaking staff and all informations in local language and English. English speaking persons are very rare to find. The reception staff need a training how to treat guests. They are a bit rude, but all other staff very friendly.
Stayed 7 nights in Feb 2018

4/10

I booked two rooms on Expedia, which were nonrefundable and prepaid. When we went to the front desk they kept saying they were full and cannot honor the reservation. It took a lot of arguing and showing them that Expedia had already charged us the amount to have them give us two rooms. And then when checking out, the front desk clerk was saying that we had not paid and we had to argue with him again to prove that this was a prepaid reservation. Horrible experience.
Stayed 1 night in Feb 2018

8/10

À sympatic accommodation not far from the village.Friendly personnel,diversed food (French African) ,rooms could be a little refreshed, many activities and possibilities for interesting excursions .All in all a great experience far frime the tasteless,formated offerings.
Stayed 8 nights in Feb 2018

8/10

séjour très positif
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

6/10

Petit temps d'attente à l'arrivée pour vérifier la réservation par Expedia. Chambre correcte et propre. Bonne pression d'eau dans la baignoire douche. TV inutilisable. Chaînes locales et qualité d'image catastrophique. Buffet du petit déjeuner correct. Personnel du bar sympathique mais peu professionnel. Ex un Americano servi dans Campari. Responsable des embarcations qui se la pète, et qui n'est pas très sympa. Belle piscine principale mais inutisable car pas chauffée..
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10

This is a decent hotel but overpriced, and the room we had was very smelly. The bathroom is old and the shower leaking. This hotel needs a serious refurbishment
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10

Déçue de l accueil de l hotel :service minimum, restauration standard, spectacle dune pauvreté ahurissante ! Malgré un très beau cadre, le service n est pas au rv.en baisse, par rapport a ce que jai connu de cet hotel
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10

hôtel sans plage,mobilier piscine a changer,moquette des couloirs et des chambres sales,toutes les peintures a refaire.etc.heureusement bon personnel,bon employés,de belles piscines.nourriture correcte.
This review was submitted before 2018 and has not been verified.

2/10

Do NOT go here. It is not worth your money. I guarantee it will close down in the next few years. There are tons of other resorts in the Saly-Mbour area that are much better and worth the price. At Palm Beach, you do not get even half of what you pay for. It's expensive for absolutely no reason. I first went back in 2005 and then went again in April 2017, but absolutely nothing had changed. For example, the rooms have had the same carpeting, curtains, furniture, beds, bedding, etc. for the past 20-25 years at least, if not more. There is no wi-fi in the bedrooms, TV didn't work, the safe was broken. My partner and I asked for one double bed and instead we got 3 twin beds in our tiny room. The shower head is only tall enough for a child to shower under it. Check-in and check-out took more than an hour. They would only give us one key per room. We got the all-inclusive pass but that doesn't give you anything other than 3 uneatable, repetitive meals a day. The "open bars" hardly serve anything - and certainly not any cold drinks. The customer service is non-existent, the staff is extremely rude and unhelpful. The hotel doesn't have any beach access. At the pool, there were no lifeguards even though it was full of kids.
This review was submitted before 2018 and has not been verified.

6/10

Hôtel bien situé, cadre agréable, 2 grandes piscines malheureusement pas chauffées Wifi désastreux même dans le hall Caution de 20€/serviettes Caution de 20€ pour la clé du coffre Pas de frigo dans les chambres Chambre pour 4 petite Mini club top
This review was submitted before 2018 and has not been verified.

4/10

Les plus piscine: Plage, amabilité du personnel. Les moins : pression ridicule d'eau dans la chambre, buffet quelconque, tables du petit déjeuner sales.
This review was submitted before 2018 and has not been verified.

4/10

This review was submitted before 2018 and has not been verified.

8/10

3 nuits au Palm Beach, belle piscine, mais hôtel un peu vieillissant. Salle de bain ou quelques travaux seraient nécessaire. Buffet, rien que sur trois jours trop répétitif.