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Elgon Palace hotel mbale

Property class: 3

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Photo gallery for Elgon Palace hotel mbale

A neatly made bed with white linens, a wooden headboard, and a decorative fan beside it. - Elgon Palace hotel mbale (Mbale)
A living room with a brown sofa, a wooden coffee table, and a TV on the wall. - Elgon Palace hotel mbale (Mbale)
A restaurant with tables set for dining, a bar area with shelves of bottles, and a window with a view of greenery. - Elgon Palace hotel mbale (Mbale)
Two individuals standing on a balcony with a view of mountains and greenery. - Elgon Palace hotel mbale (Mbale)
A multi-story building with a red roof, a paved driveway, and a parked car. - Elgon Palace hotel mbale (Mbale)
Free English breakfast, a free daily manager's reception, and a terrace are just a few of the amenities provided at Elgon Palace hotel mbale. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

A hotel room with two beds, each with floral-patterned pillows, a wooden nightstand, a small table with a chair, and a wooden door.

Twin Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

A single bed with a white bedspread, a standing fan, a desk with a chair, and a window with red curtains.

Standard Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 Bedroom

A room with a bed, a wooden nightstand, and a mirror.

Executive Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

A neatly made bed with white linens, a wooden headboard, and a window with curtains.

Single Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Mbale is home to Elgon Palace hotel mbale. The area's natural beauty can be seen at Mt Elgon Waterfall and Sipi Falls. Be sure not to miss outdoor adventures like cave exploring, rock climbing, and mountain biking.
Map
Plot 31B Masaba, Mbale, Eastern Region

What's nearby

  • LivingStone International University
    15 min walk - 0.8 miles
  • Sipi Falls
    17 min drive - 11.5 miles
  • Wanale Cliff
    34 min drive - 12.0 miles

Restaurants

  • Sport Club Mbale
    19 min walk
  • Case Del Turista
    9 min walk
  • Cafe Arabica
    10 min walk
  • Endiro Coffee - Mbale
    12 min walk
  • Cosmo Buffet
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 20; reservation required
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Computer monitor
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Printer

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 11
  • Christmas Eve (December 24) Gala Dinner per child: USD 15 (from 5 to 18 years old)
  • Christmas Day (December 25) Gala Dinner per adult: USD 11
  • Christmas Day (December 25) Gala Dinner per child: USD 15 (from 5 to 18 years old)
  • New Year's Day (January 1) Gala Dinner per adult: USD 6
  • New Year's Day (January 1) Gala Dinner per child: USD 6 (from 5 to 18 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 7
  • Valentine's Day (14 February) Gala Dinner per child: USD 6 (from 8 to 18 years old)

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Frequently asked questions

Is Elgon Palace hotel mbale pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Elgon Palace hotel mbale?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Elgon Palace hotel mbale?

Check-out is at 10:00 AM.

Where is Elgon Palace hotel mbale located?

Situated in Mbale, this hotel is 0.7 mi (1.1 km) from LivingStone International University and within 9 mi (15 km) of Mt Elgon Waterfall and Sipi Falls. Wanale Cliff is 11.1 mi (17.9 km) away.

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Reviews

Elgon Palace hotel mbale Reviews

7.4

Good

8.0

Cleanliness

6.0

Amenities

10

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff were very welcoming and friendly. The room was basic but good value for the price. No air conditioning but the staff provided a fan. The hotel is in a good quiet location. The shower in my room did not have hot water. Unfortunately it was not fixed during my stay. The location of my room was above the kitchen and so a bit noisy early in the morning. The WiFi only worked well in the lobby. However there were no issues with the second room booked.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Stayed 4 nights in Jun 2026