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Dream Palace Hotel Mbale

Property class: 3

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Photo gallery for Dream Palace Hotel Mbale

Property grounds - Dream Palace Hotel Mbale (Mbale)
Terrace/patio - Dream Palace Hotel Mbale (Mbale)
Interior entrance - Dream Palace Hotel Mbale (Mbale)
Property grounds - Dream Palace Hotel Mbale (Mbale)
Room - Dream Palace Hotel Mbale (Mbale)
Consider a stay at Dream Palace Hotel Mbale and take advantage of a garden, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Room

Standard Single Room

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Room

Executive Double Room

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Mbale is home to Dream Palace Hotel Mbale. The area's natural beauty can be seen at Mt Elgon Waterfall and Sipi Falls.
Map
7 Bwayo Crescent, off Wanale Road, Mbale

What's nearby

  • LivingStone International University
    5 min drive - 1.9 miles
  • Sipi Falls
    18 min drive - 11.1 miles
  • Wanale Cliff
    32 min drive - 10.7 miles

Restaurants

  • Sport Club Mbale
    11 min walk
  • Case Del Turista
    3 min drive
  • Cafe Arabica
    3 min drive
  • Endiro Coffee - Mbale
    19 min walk
  • Cosmo Buffet
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Dream Palace Hotel Mbale pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Dream Palace Hotel Mbale?

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Dream Palace Hotel Mbale?

Check-out is at 11 AM.

Does Dream Palace Hotel Mbale provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Dream Palace Hotel Mbale located?

Situated in Mbale, this hotel is 2.1 mi (3.3 km) from LivingStone International University and within 9 mi (15 km) of Mt Elgon Waterfall and Sipi Falls. Wanale Cliff is 9.4 mi (15.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dream Palace Hotel Mbale Reviews

8.0

Very Good

10

Cleanliness

8.0

Location

10

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel; Bad Hotels.com Reservation System

The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems. The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened. As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
Stayed 5 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
Stayed 1 night in Feb 2019