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Viaggio Resort Mazatlán

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Reception - Viaggio Resort Mazatlán (Mazatlán)
On the beach - Viaggio Resort Mazatlán (Mazatlán)
2 restaurants; breakfast, lunch, and dinner served - Viaggio Resort Mazatlán (Mazatlán)
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers - Viaggio Resort Mazatlán (Mazatlán)
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes - Viaggio Resort Mazatlán (Mazatlán)
Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly resort near El Cid Country Club Golf Course

Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 32 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(45 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(86 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(126 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Dorada, a neighborhood in Mazatlán, Viaggio Resort Mazatlán is in a shopping district and on the beach. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Don't miss Mazatlán Aquarium. With snorkeling and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Mazatlán travel guide
View more Resorts in Mazatlán
Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • A coastal cityscape with a prominent hilltop featuring communication towers, a beach, and a calm sea.
    The Mazatlan Malecón
    3 min drive - 1.2 miles
  • Playa Sábalo
    7 min walk - 0.4 miles
  • Punta Camaron Beach
    12 min walk - 0.7 miles
  • Sea Shell City Museum
    14 min walk - 0.8 miles
  • El Cid Country Club Golf Course
    4 min drive - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    34 min drive

Restaurants

  • La Concha Restaurant
    5 min walk
  • Rico's Café Zona Dorada
    2 min walk
  • Bar El LOBY
    2 min walk
  • Gus Gus
    3 min walk
  • La Vaca Argentina
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • Tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viaggio Resort Mazatlán Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1367 out of 2018 reviews
Rating 8 - Good. 403 out of 2018 reviews
Rating 6 - Okay. 139 out of 2018 reviews
Rating 4 - Poor. 60 out of 2018 reviews
Rating 2 - Terrible. 49 out of 2018 reviews

Reviews

Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel this is my second time staying here, staff is great, pools are awesome, only thing that could be better is the bar by the pool as the service was kinda slow but other than that this hotel delivers, beautiful ocean view worth paying extra for sure.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good air condition
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We felt very well looked after at this hotel. Very clean, pools were fantastic and location was great. Would rebook with this place!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room's, nice facilities, heated pool.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

josefina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff very nice
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rocky

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff great, price great, location great, decor beautiful, good food.....
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great staff, beautiful view, excellent food, lots of amenities.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very well maintained and always very clean. The staff were helpful and most spoke good English.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, property conditions & facilities
Everyone was extremely friendly! The rooms were very clean. The food was great!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

scott e

Liked: Cleanliness, amenities, property conditions & facilities
Great service and beautiful location. Clean and modern
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service but the person in the pool the works like security they are annoying my daughter was crying and they where asking why she is crying like is not their bussiness.. And my daughter when to the playground the they have in the pool and they told me no adult are allow there and my daughter is 3 is always very important to have a adult with the kids because they could slipeery
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nestor E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music every afternoon by the beach was interesting. The rooms do not have a fridge be aware of that but the location its great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
View was great. Room was clean and bed was comfortable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, run out of pool towels
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Don Lewis

Liked: Cleanliness, property conditions & facilities
Very nice view. Room was very clean. Staff was very helpful and friendly
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Modern resort close proximity to everything
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent with a beach view. Our interactions with staff was excellent as well They were very courteous, helpful and professional and accommodating with need to be refrigerated medications. Overall a pleasant and rewarding experience for a first time visitor. Definitely would rebook here in the future.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were excellent and very helpful. Air conditioning in the room was adequate. The restaurant on site was mediocre, and we only ate there a couple of times. We ate offsite most of the time and had some really excellent meals. We were disappointed in the fact that there was no small refrigerator in the room. Would have been nice to have some cold drinks in the room along with some snacks.
Stayed 14 nights in Apr 2026
Verified

10/10 Excellent

Larry E

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the staff kept it that way, for the month we stayed.
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Fridge would have been nice amenity
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Freda Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newer hotel, get ocean view room as balcony is wonderful. Does not have fridge in room which we missed.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was nice with a great view
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent very clean
Stayed 2 nights in Nov 2025