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Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Poolside bar
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast (MXN 359 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All inclusive

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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About the neighborhood

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles
  • Mazatlán Aquarium - 7 min drive - 2.9 miles
  • Mazatlan International Center - 8 min drive - 4.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and tour/ticket assistance
  • A banquet hall, a computer station, and a water dispenser
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 291 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Cerritos Beach are also within 6 mi (10 km).

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Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1071 out of 1618 reviews
Rating 8 - Good. 344 out of 1618 reviews
Rating 6 - Okay. 120 out of 1618 reviews
Rating 4 - Poor. 49 out of 1618 reviews
Rating 2 - Terrible. 34 out of 1618 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Very good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! It’s clean, the rooms are very nice, pool and kids pool were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property , clean , quiet, family friendly and close to everything.
Stayed 4 nights in May 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again!
Stayed 7 nights in Apr 2025

8/10 Good

Nelly

Liked: Cleanliness, property conditions & facilities
Good place to stay.
Stayed 6 nights in Mar 2025

8/10 Good

Victor R.

Liked: Cleanliness, staff & service, property conditions & facilities
nice beach
Stayed 3 nights in May 2025

10/10 Excellent

Luis Alonzo

Liked: Cleanliness, amenities, property conditions & facilities
The Viaggio was very nice, the beds are awesome, everything was awesome
Stayed 5 nights in May 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Great for Families
Stayed 3 nights in Mar 2025

8/10 Good

Inocente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very helpful specifically at the breakfast and dinner.
Stayed 9 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff special things to Sergio in the pool area.
Stayed 4 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2025

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful vista
Stayed 1 night in Feb 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean and a beautiful view.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and very well maintained. Keep up the Great job. Pools are heated which is the reason why I booked here
Stayed 6 nights in May 2025

10/10 Excellent

Carlos Mario

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 4 nights in May 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Close to the main area ruins areas but far enough to be quiet.
Stayed 4 nights in Apr 2025

6/10 Okay

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s more for family with kids
Stayed 4 nights in May 2025

4/10 Poor

Cecilia

Food is too repetitive, even with all inclusive you have to pay extra for a lot of things. Rooms small, but ok.
Stayed 7 nights in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was well worth it
Sunset
Stayed 2 nights in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel its very clean. Nice pools for the whole family. Lots to eat and do within walking distance. We had a beach front room the view and ocean sounds were amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando

I have stayed 3 times at property I always enjoyed it. The staff has always been excellent customer service they go beyond in helping what the customer needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing! The staff was very cordial but what I liked most is the fact that its very family friendly. My kids had a blast! The waiters, especially one names Jose Luis, made our stay very pleasant. He made sure that we were well served at all times and went above and beyond to ensure that we enjoyed our vacay. Will definitely be returning.
Stayed 4 nights in May 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Everything was nice, clean and everyone so friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back to enjoy this beach front property. My wife and I had a great time!!!
Stayed 4 nights in Mar 2025