Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Travelers find beachfront bliss at Witches Beach, where water park adventures and poolside relaxation meet ocean views and watersport thrills

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Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
Minibar, in-room safe, blackout drapes, iron/ironing board - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
Aerial view - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
7 bars/lounges, 2 swim-up bars, 2 poolside bars - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
Reception - Hotel Riu Emerald Bay - All Inclusive (Mazatlán)
Hotel Riu Emerald Bay in Cerritos welcomes guests with all-inclusive comfort featuring a complimentary breakfast buffet and exciting water park access. Visitors enjoy the beachfront setting with sun loungers while Renova Spa offers rejuvenating massages and treatments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 72 of 72 rooms

Suite

  • 54 sq m
  • Sleeps 6
  • Free WiFi

Suite Superior with Sea View

  • Sea view
  • 58 sq m
  • Sleeps 2
  • Free WiFi

Room Standard with Sea View

  • Sea view
  • 31 sq m
  • Sleeps 3
  • Free WiFi

Standard Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (M)

8.8 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, Sea View (M)

7.8 out of 10
Good
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Double Room (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Ocean View (B2C-US)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-US)

  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Double Room (U)

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(12 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Superior Double Room (B2C-US)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-US)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Superior Room (M)

8.8 out of 10
Excellent
(30 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Room, Ocean View (U)

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Room, Sea View (L)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(28 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Ocean View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Duplex (L)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Superior Double Room (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Suite, 2 Bedrooms (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior, L)

  • 84 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (C)

8.8 out of 10
Excellent
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Double Room (C)

7.4 out of 10
Good
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (C)

9.4 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (Superior | C)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Duplex (Room | C)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

Double Room, Ocean View (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Ocean View (E)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (E)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, Ocean View (Kids Free | C)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Superior Double Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Superior | E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Duplex (Room | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

Double Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (U)

8.2 out of 10
Very good
(57 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Ocean View (U)

8.0 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Duplex (Room | U)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (U)

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cerritos, a neighborhood in Mazatlán, Hotel Riu Emerald Bay - All Inclusive is near the airport and on the beach. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Playa Norte. Traveling with kids? Consider Mazagua Aquatic Park and Munba National Whale Museum. Spend some time exploring the area's activities, including golfing. Visit our Mazatlán travel guide
Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

What's nearby

  • Witches Beach
    Witches Beach
    1 min walk - 0.1 miles
  • Aerial of Cerritos beach with a beautiful seascape captured at sunset
    Cerritos Beach
    10 min drive - 3.4 miles
  • panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa
    The Mazatlan Malecón
    19 min drive - 7.9 miles
  • Olas Altas Beach
    Olas Altas Beach
    33 min drive - 12.7 miles
  • Mazagua Aquatic Park
    2 min drive - 0.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    33 min drive

Restaurants

  • Sport Bar
    4 min walk
  • Las Gaviotas
    1 min walk
  • Las Tres Islas
    4 min walk
  • Tabasco
    1 min walk
  • Restaurante El Cid
    9 min drive

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Emerald Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, and more.

Where is Hotel Riu Emerald Bay - All Inclusive located?

Nestled on the beach, this Cerritos property is within a 15-minute walk of Witches Beach and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Emerald Bay - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1291 out of 2305 reviews
Rating 8 - Good. 505 out of 2305 reviews
Rating 6 - Okay. 251 out of 2305 reviews
Rating 4 - Poor. 127 out of 2305 reviews
Rating 2 - Terrible. 131 out of 2305 reviews

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great experience, food was good, property well maintained, great times
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Santiago lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and clean, nice view of the beach
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff were polite and helpful. Food was delicious. Entertainment was great.
Stayed 7 nights in May 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and property was well kept.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort on the beach & excellent for families with children.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. You never need to leave the resort for anything unless you're into more cultural events and activities.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Melanie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the food was great staff always smiling had a great first time experience!
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Customer service was excellent! Food was good! Pool tiles need better up keeping. Had a great time!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Maria Sobeida

Liked: Cleanliness
Clean room staff was really helpful and nice the beach view was great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of pool areas, staff friendly and helpful
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Charlene Nicole

Liked: Staff & service
Disliked: Cleanliness
Beautiful beach and food was pretty good. The pools were small and dirty with phlegm floating in one. Locals showed up half way through the week and a lot were loud and messy. They had no respect to the servers and would leave garbage everywhere!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different restaurants to eat and drink Great place
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and experience! Will definitely visit again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, all the restrooms are clean at the property. Lots of food verity for everyone Will be planning on taking all my family on our next vacation.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Joanne

Beach view excellent Pool excellent
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Karina Mariana Ortega

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It is okay, but the alcohol is low quality, also the rooms are really old and the staff in the front desk is awful, they are super rude and don’t help to make the reservation for restaurants. The rest of the people super kind
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Really good staff…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Awesome beach. Staff was always cleaning and friendly.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yilda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Rooms are cleaned everyday. Great food!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean facility, food variety and quality was top notch.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Patricia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes our room overlooked the beach and it was a beautiful view every morning and every evening
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness
Pools were amazing, buffets and other restaurants were extraordinary. Our family size room was exactly what we needed for 6 people. Beach was clean, but busy with vendors, and mexican bands fighting for attention. The kids favourite part was the hourly Riu activities and the foam pool party! Overall very relaxing and enjoyable vacation and we cant wait to return!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Beach is beautiful, rooms are clean, staff are friendly
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Khadra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff clean facilities and good food!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was amazing! The staff was incredible! Beach was walked daily. The pools could use some repairs but so many to choose from. My chambermaid left my towel critters every day.
Stayed 7 nights in Apr 2026