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Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

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Photo gallery for Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Private pool
Lobby
Couples treatment rooms, sauna, hot tub, steam room, body treatments
4 bars/lounges, swim-up bar, poolside bar
Fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • Hot Tub
  • Housekeeping
  • All inclusive

Room options

View all photos for Villa, 3 Bedrooms

Fridge, microwave, oven, stovetop

Villa, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 167 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

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Exterior

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About the neighborhood

Map
Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 19 min drive - 10.0 miles
  • Mazatlán Aquarium - 20 min drive - 9.3 miles
  • Plaza Machado - 21 min drive - 10.5 miles
  • Olas Altas Beach - 22 min drive - 10.8 miles
  • Estrella de Mar Golf Course - 28 min drive - 13.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 11 min drive

Restaurants

  • ‪Cafe Punta del Cielo Aeropuerto MZT - ‬11 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Taqueria Ontiveros - ‬11 min drive
  • ‪Lety's Isla de la Piedra - ‬48 min drive
  • ‪Restaurant Casa Cardon - ‬48 min drive

About this property

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Luxury all-inclusive property
Take advantage of a swim-up bar, a poolside bar, and a terrace at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive. Treat yourself to a massage, aromatherapy, or Ayurvedic treatments at Armonia Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
Other perks at this property include:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Outdoor furniture, barbecue grills, and a front-desk safe
Room features
All guestrooms at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive offer comforts such as private outdoor hot tubs and 24-hour room service, as well as thoughtful touches like private pools and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests will receive an email from the property 2 weeks prior to arrival with online check-in information.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 4-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Estates Hotel
Emerald Estates Hotel Mazatlan
Emerald Estates Mazatlan
Emerald Estates All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive
Pueblo Bonito Emerald Luxury Villas Spa All Inclusive

Frequently asked questions

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Are there all-inclusive benefits at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive located?

Nestled on the beach, this Mazatlán property is within 9 mi (15 km) of Mazatlan Golf Club, Cerro Creston, and Hector Guillermo Pena Tamayo Park. The Mazatlan Malecón and Fuerte 31 de Marzo are also within 9 mi (15 km).

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Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HILDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Aug 2023

10/10 Excellent

Dora P.

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2023

6/10 Okay

Koni

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Outside & inside and the service did not match. Outside is total OMG, one of the best I have ever stayed anywhere in the world. Inside is outdated and BWS linens were no more than 3 Stars. Furnitures need to be replaced & the floors need to be refurbished. Services need to be much improved and the training of the staff is much needed. There are only two restaurants to serve close to 500 guest rooms and the menus are the same everyday. But, we are so enchanted by the grounds surround the hotel and the many varieties of palm trees and other plans are so beautiful and bountiful. The waterfalls and koi bonds and flamingo and exotic birds added on top of the lushes landscapes. The sunset took our breath away also. Last comment is that put your valuables in the safe.
Stayed 1 night in Mar 2024

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking: I went through Expedia to book my package and vacation, which was 6 days at the Emerald Estates Luxury Villas, part of the Pueblo Bonito Resorts properties, all-inclusive package. The booking was easy, straightforward, and left little to vague interpretation or fine print nonsense. The package was stated as an all inclusive package with access to the other resort property that was more activities-based and featured more restaurants to choose from. These restaurants claim to be part of the all-inclusive package but beware of some items on the menu that will be out of pocket. Those are not itemized or disclosed in their entirety in its listing, booking, or disclosures, that I saw. The airlines were included in the package, which was outstanding. However, please note that you will need to choose from the package flights available. Ours were two connections to Mazatlan, and three coming back, it was rough. Alternative flights would have cost us 500 dollars more per person. The property: Wow!! that's all I have to say. Exactly as advertised. We saw a three bedroom four bath, private pool and hottub, on the property, and part of the all-inclusive package. All in 5,400 dollars for the week (property, flights, all-inclusive), even with the final charges (as I'll detail later) we didn't bust our budget of 6,000 dollars US. There is a 4 dollar room service charge every time they go out. We mostly got room service and averaged about three times a day resulting in about 60 doll
Stayed 5 nights in Mar 2024

10/10 Excellent

CAROL ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfredo

Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Ykeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

CAROL ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo ya sea familiar o plan adultos
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura Cristina Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza excelente y atencion
Stayed 3 nights in May 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 3 nights in May 2024

6/10 Okay

Koni

Liked: Cleanliness
The greens & the ground of the property was superb. Beautiful and lushes. The room is Ok but very old with chilled tiles and the furnitures are very outdated. Staff are OK but not 5 Star quality. Some are great and others didn’t quite understood the high class hospitality service. Very strict in their rules and not quite understood the customer’s needs. However, Jesus, the driver was fantastic!
Stayed 2 nights in Feb 2024

8/10 Good

Koni

Liked: Cleanliness, staff & service
The ground is magestic, one of the best in the world but the rooms are outdated and the furnitures are old.
Stayed 3 nights in Feb 2024

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
No hubo dos dias agua en un Villa donde estábamos 10 personas
Stayed 3 nights in Jan 2024

10/10 Excellent

Isalin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 3 nights in Nov 2023

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Nov 2023

6/10 Okay

Miguel

Muy bonitos los edificios, pero los interiores ya muy antigüos y deteriorados
Stayed 3 nights in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
todo perfecto
Stayed 3 nights in Oct 2023

6/10 Okay

Aida

Liked: Staff & service
Disliked: Amenities
Las villas son muy amplias y la alberca privada es muy cómoda. En las villas no hay ni siquiera agua, se tiene que pedir room service para alimentos y bebidas, o para cualquier antojo. Las albercas del hotel están muy llenas y desde temprano ya están apartados los camastros. Muy incómodo. El personal es amable.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness of this whole beautiful resort, it felt very luxurious and the villas were absolutely gorgeous

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have more varieties of food choices and more beach chairs!!
Stayed 5 nights in Jun 2022

10/10 Excellent

Expedia relocation

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Stayed 3 nights in May 2022