See all properties

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free cabanas, pool umbrellas
4 bars/lounges, swim-up bar, poolside bar, beach bar
View from room
Front of property - evening/night
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite

In-room dining

Master Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • Partial ocean view
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

View from room

Junior Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • Partial ocean view
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Kids pool
9.2 out of 10, Wonderful, 1,006 reviews
Pueblo Bonito Mazatlan - All Inclusive

About the neighborhood

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 0.7 miles
  • Witches Beach - 19 min walk - 1.0 mile
  • Mazatlan International Center - 8 min drive - 2.7 miles
  • Galerias Mazatlan - 9 min drive - 3.6 miles
  • Cerritos Beach - 10 min drive - 4.3 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min walk
  • ‪The Bistro - ‬4 min walk
  • ‪Playa Brujas - ‬18 min walk
  • ‪La Cordeliere - ‬7 min walk
  • ‪El Seis Coffee House and Bakery - ‬7 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Luxury all-inclusive property near Cerritos Beach
You can look forward to a swim-up bar, a beach bar, and a poolside bar at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. With a private beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a manicure/pedicure, or reflexology at Armonia Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the gym; other things to do include snorkeling and volleyball. In addition to a free grocery shopping service and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, 2 outdoor tennis courts, and express check-out
  • Express check-in, babysitting (surcharge), and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 378 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, kitchenettes, and refrigerators

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Deli I and II
  • Emerald Grill
  • La Cordeliere
  • Sunset Grill
  • The Bistro

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 15 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis, volleyball, language classes, and more.

Where is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive located?

Nestled on the beach, this Cerritos property is within 3 mi (5 km) of Witches Beach, Marina Mazatlan Golf Course, and Mazagua Aquatic Park. Mazatlan International Center is 2.5 mi (4 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher W

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Makayla Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Pueblo Bonito Emerald Bay with my friends and we had an excellent time. All the staff were especially friendly an knowledgeable, the ocean view from our room was stunning, the food was great, and the activities fun and diverse. A gorgeous resort right on the beach with an array of amenities and services, I highly recommend it!
Stayed 9 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Beautiful resort and landscaping. Excellent staff. Nice rooms with great view. If you're looking for night life and lots of activities, this isn't for you. But if you want relaxing and good food and drinks, it's perfect.
Stayed 7 nights in May 2025

10/10 Excellent

Timbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip, The resort was so beautiful and clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, water aerobics, pottery painting, beach walks, breakfast buffet, maid service, grounds.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay here ya the Pueblo bonito emerald bay, we love their resorts and can’t wait to visit another.
Stayed 4 nights in Mar 2025

6/10 Okay

Lucy Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved to Pueblo bonito mazatlan - better food, layout, and more child friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Keith James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!! Staff is very friendly and professional!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extraordinarily friendly and professional
Stayed 7 nights in Mar 2025

10/10 Excellent

Gordon Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff and properties were top-notch
Stayed 7 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and love the service. The staff was very friendly and kind. I had a situation occur where I had to switch rooms and they were very kind and flexible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aldo Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Racheal N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activates coordinators where absolutely amazing. We had lots of fun!
Stayed 8 nights in Mar 2025

10/10 Excellent

Shela Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty! We had a wonderful time! The property landscape is fabulous with views! The rooms are spacious but a lot of deferred maintenance and tattered elegance. Need updating since built in 2004. Food was good and ample amounts! Waiters and Golf cart drivers were like family!
Stayed 7 nights in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christine Wolf

Liked: Cleanliness, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Pueblo Bonito Emerald Bay are amazing! I will definitely be back
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my 3rd time staying here and it is a full customer experience from the moment you book until you leave the resort!! Thank you again Pueblo Bonito staff you guys are the best!! Armonía spa you guys Rock💯
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to this resort. It was beautiful, the service was excellent, the all inclusive food was also extremely good. The staff was warm & welcoming. I will definitely come back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
I’ll admit I’m a bit biased as someone who spent many summers in Mazatlán, this place holds a special spot in my heart. On this trip, my family and I decided to embrace the experience as tourists, and we were so impressed by the hospitality we received. Omar and his colleague (I wish I could remember his name!) at the night buffet were truly outstanding. Both were incredibly hardworking, kind, and attentive. They served us for four nights and made us feel right at home each evening. One night, they even surprised us with a specialty pizza for our table the moment they saw us arrive such a thoughtful gesture! Their warm hospitality left a lasting impression, and by the end of our stay, we made sure to find them and say goodbye. We’ll definitely be coming back next year!
Stayed 6 nights in May 2025

10/10 Excellent

Daniel Adrian De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldnt believe that upon arrival our room was upgraded from a Junior Suite to that of a Master Suite! We were very appreciative of how they fullfilled our requests of being on the ground level and close to both Swimming pools because of my knee issues! My wife and I were very impressed by the personal attention we were given by entire staff but especially by Antonio(Dinner Service) and Ariel(Breakfast Service) at the Buffet. I mentioned that i loved Spicy Salsa with my meals and they both went into the Kitchen and Blended me some Habanero Salsa..this is just an example of the kindness that they displayed towards us throughout our stay. We were able to really enjoy our Vacation because of the staff! We definitely recommend Pueblo Bonito Emerald Bay to all who are considering to go! Cant wait to go back!!
Stayed 7 nights in May 2025

10/10 Excellent

Sean

Amazing property very clean great staff that are eager to please and serve you great experience
Stayed 1 night in Dec 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities
Quiet, beautiful grounds! All inclusive was great but the buffet needs better options and quality was a little off. My only main complaint was the beds need upgraded, super uncomfortable. The rooms overall need to be refurbished but the beds especially.
Stayed 7 nights in Mar 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
With two hotels and a restaurant in the placita, lots of options.
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Pool and landscaping is amazing. Great staff. I will be back!
Stayed 7 nights in Jan 2025