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Pacific Palace Beach Tower Hotel

3.5 star property
Pacific Palace Beach Tower Hotel offers an oceanfront escape just steps from Cerritos Beach, where guests can enjoy poolside cocktails in a relaxed atmosphere

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Photo gallery for Pacific Palace Beach Tower Hotel

Porch - Pacific Palace Beach Tower Hotel (Mazatlán)
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Restaurant - Pacific Palace Beach Tower Hotel (Mazatlán)
On the beach, kayaking - Pacific Palace Beach Tower Hotel (Mazatlán)
Reception - Pacific Palace Beach Tower Hotel (Mazatlán)
This beachside retreat near Cerritos Beach offers a tropical experience with a swim-up bar and sunny terrace. Enjoy practical amenities like a gym and in-room WiFi for a comfortable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

Junior Suite (No View) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located on the beach, Pacific Palace Beach Tower Hotel is in Zona Dorada, a neighborhood in Mazatlán. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Mazagua Aquatic Park and Munba National Whale Museum are also worth visiting. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Mazatlán travel guide
Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • Aerial of Cerritos beach with a beautiful seascape captured at sunset
    Cerritos Beach
    16 min walk - 0.9 miles
  • Mazatlan featuring a beach, waves and general coastal views
    Witches Beach
    6 min drive - 3.6 miles
  • Playa Brujas
    1 min walk - 0.1 miles
  • Punta Camaron Beach
    2 min drive - 1.7 miles
  • El Cid Country Club Golf Course
    5 min drive - 1.7 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    33 min drive

Restaurants

  • La Catrina Restaurant y Cantina
    2 min walk
  • Angelo's
    5 min walk
  • Los Panchos-pueblo Bonito
    4 min walk
  • Diego's Beach House
    2 min walk
  • Las Palomas
    5 min walk

About this property

Pacific Palace Beach Tower Hotel

Hotel near The Mazatlan Malecón
Located close to Cerritos Beach, Pacific Palace Beach Tower Hotel provides a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location and kayaking. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, a water dispenser, and a 24-hour front desk
Room features
All 147 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Full-sized refrigerators/freezers, microwaves, and ovens

All inclusive details

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Kayaking
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Does Pacific Palace Beach Tower Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Pacific Palace Beach Tower Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Pacific Palace Beach Tower Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Pacific Palace Beach Tower Hotel?

Some rate plans available at this property are all-inclusive.

Where is Pacific Palace Beach Tower Hotel located?

Nestled on the beach, this Zona Dorada hotel is steps from Playa Brujas and 2.3 mi (3.8 km) from The Mazatlan Malecón. Punta Camaron Beach and Islands and Protected Areas of the Gulf of California are also within 2 mi (3 km).

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Reviews

Pacific Palace Beach Tower Hotel Reviews

7.6

Good

8.4

Cleanliness

8.6

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 203 out of 559 reviews
Rating 8 - Good. 174 out of 559 reviews
Rating 6 - Okay. 91 out of 559 reviews
Rating 4 - Poor. 49 out of 559 reviews
Rating 2 - Terrible. 42 out of 559 reviews

Reviews

10/10 Excellent

Daisy

Excellent

Everyone was so Nice and Friendly , felt safe very clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024

6/10 Okay

Sarai

Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Stayed 5 nights in Jan 2026

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

10/10 Excellent

Elizur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025

8/10 Good

Frank John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025

8/10 Good

Aldo

Liked: Cleanliness
It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Feb 2025

6/10 Okay

OMAR K

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023

10/10 Excellent

Melanie Diane Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025

6/10 Okay

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

10/10 Excellent

Jose Luis Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

2/10 Terrible

Daisy

Disliked: Staff & service, property conditions & facilities
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Stayed 2 nights in Jul 2022

4/10 Poor

Chloe

Liked: Cleanliness
Disliked: Amenities
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

4/10 Poor

Maribel

Disliked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

2/10 Terrible

JEAN-MARIE

Disliked: Staff & service, amenities, property conditions & facilities
This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon
Stayed 4 nights in Jan 2022

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Espectacular el hotel, la habitacion impecable el trato de lo mejor.
Stayed 3 nights in Dec 2025