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Pacific Palace Beach Tower Hotel

Property class: 3.5

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Photo gallery for Pacific Palace Beach Tower Hotel

A table set with breakfast including fruit, juice, and coffee, overlooking a pool and beach. - Pacific Palace Beach Tower Hotel (Mazatlán)
Property video
A coastal hotel with multiple floors, a beach area with umbrellas and lounge chairs, and a view of the surrounding cityscape. - Pacific Palace Beach Tower Hotel (Mazatlán)
A high-rise hotel with multiple balconies, a beach area with lounge chairs and thatched umbrellas, and palm trees. - Pacific Palace Beach Tower Hotel (Mazatlán)
A modern restaurant with a mix of dining areas, including a bar and several tables with chairs. - Pacific Palace Beach Tower Hotel (Mazatlán)
You can look forward to a swim-up bar, a poolside bar, and a terrace at Pacific Palace Beach Tower Hotel. This hotel is a great place to bask in the sun with a beachfront location and kayaking. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Junior Suite, Ocean View

A balcony with a clear view of the beach and ocean, featuring a white railing and a few chairs.

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

A hotel room with two beds, a desk, a chair, and a lamp.

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

A hotel room with two beds, a dining table, chairs, a TV, and a balcony with a view.

Junior Suite, Mountain View

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

A hotel room with two beds, a small table, and a chair.

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on the beach, Pacific Palace Beach Tower Hotel is in Zona Dorada, a neighborhood in Mazatlán. El Cid Country Club Golf Course and Pacific Golf Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Galerias Mazatlan and La Gran Plaza Mall. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Mazatlán travel guide
Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • A coastal cityscape with a prominent hilltop featuring communication towers, a beach, and a calm sea.
    The Mazatlan Malecón
    6 min drive - 2.4 miles
  • A coastal landscape with a rocky shoreline, a beach, and mountains in the background.
    Cerritos Beach
    7 min drive - 1.2 miles
  • A plaza with palm trees, benches, and a building with arched windows.
    Plaza Machado
    19 min drive - 6.7 miles
  • A coastal cityscape with a beach, palm trees, and a prominent hotel building.
    Olas Altas Beach
    19 min drive - 7.2 miles
  • Playa Sábalo
    1 min walk - 0.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    33 min drive

Restaurants

  • Angelo's
    5 min walk
  • Cenaduría Chayito
    1 min walk
  • Fat Fish
    3 min walk
  • Sunny Buns
    8 min walk
  • Costa Marinera
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Kayaking
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MXN 300 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Pacific Palace Beach Tower Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Pacific Palace Beach Tower Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Pacific Palace Beach Tower Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Pacific Palace Beach Tower Hotel?

Some rate plans available at this property are all-inclusive.

Where is Pacific Palace Beach Tower Hotel located?

Nestled on the beach, this Zona Dorada hotel is steps from Playa Sábalo and 2.3 mi (3.8 km) from The Mazatlan Malecón. Punta Camaron Beach and Islands and Protected Areas of the Gulf of California are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Palace Beach Tower Hotel Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 211 out of 569 reviews
Rating 8 - Good. 175 out of 569 reviews
Rating 6 - Okay. 92 out of 569 reviews
Rating 4 - Poor. 49 out of 569 reviews
Rating 2 - Terrible. 42 out of 569 reviews

Reviews

Verified review

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is older but spotless! The staff were welcoming. Our room was facing the ocean. The room was large and had a full size fridge. The beds were firm but very comfortable. We booked the room with breakfast which was very convenient. This is not a five star resort but we were extremely happy with the hotel. It was nice to see Mexican people enjoying the hotel and ocean!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Daisy

Excellent

Everyone was so Nice and Friendly , felt safe very clean
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Sarai

Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Jesús benjamín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service
Nice staff and good amenities
Stayed 8 nights in Jan 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Elizur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

OMAR K

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Frank John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025
Verified review

10/10 Excellent

Melanie Diane Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

César David

.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024
Verified review

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Aldo

Liked: Cleanliness
It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Verified review

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Jose Luis Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025
Verified review

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024
Verified review

2/10 Terrible

Daisy

Disliked: Staff & service, property conditions & facilities
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Stayed 2 nights in Jul 2022