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Hotel Vistamar

2.5 star property

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Photo gallery for Hotel Vistamar

Front of property - Hotel Vistamar (Mazatlán)
Superior Room | Free WiFi, bed sheets - Hotel Vistamar (Mazatlán)
Free WiFi, bed sheets - Hotel Vistamar (Mazatlán)
Front of property - Hotel Vistamar (Mazatlán)
Exterior - Hotel Vistamar (Mazatlán)
Located close to The Mazatlan Malecón, Hotel Vistamar has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Free WiFi, bed sheets

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds
  • Free WiFi

View all photos for Standard Suite

Standard Suite | Free WiFi, bed sheets

Standard Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Mazatlán is home to Hotel Vistamar. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Playa Norte and Olas Altas Beach. Munba National Whale Museum and Mazagua Aquatic Park are also worth visiting. Visit our Mazatlán travel guide
Map
Avenida del Mar, 2616, Mazatlán, SIN, 82110

What's nearby

  • A coastal cityscape with a prominent hilltop featuring communication towers, a beach, and a calm sea.
    The Mazatlan Malecón
    1 min walk - 0.0 miles
  • Mazatlán Letters
    1 min walk - 0.0 miles
  • La Gran Plaza Mall
    10 min walk - 0.6 miles
  • Punta Camaron Beach
    14 min walk - 0.8 miles
  • Teodoro Mariscal Stadium
    17 min walk - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    28 min drive

Restaurants

  • McDonald's
    2 min walk
  • hotdogs "el charly
    5 min walk
  • El Muchacho Alegre Zona Dorada
    6 min walk
  • Marisquería Embarcadero Playa Norte
    5 min walk
  • Valentino's
    2 min walk

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Vistamar have a pool?

Yes, this property has an outdoor pool.

Is Hotel Vistamar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Vistamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Vistamar?

Check-out is at noon.

Where is Hotel Vistamar located?

Situated in Mazatlán, this hotel is steps from Mazatlán Letters and The Mazatlan Malecón. Monument to the Family and Casino del Rey are also within 10 minutes.

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Reviews

Hotel Vistamar Reviews

7.0

Good

6.6

Cleanliness

6.2

Amenities

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 58 reviews
Rating 8 - Good. 10 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 5 out of 58 reviews
Rating 2 - Terrible. 12 out of 58 reviews

Reviews

Verified

4/10 Poor

Jeffery

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are outdated and need some work. The doors don't work well, the bathroom needs work. The AC works but doesn't cool enough. WiFi outside the room only. The pool is great for the kids though. It is also located in a great location. Although I listed some issues, I would stay here again.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very nice place and nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jose juan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Elmer

Disliked: Cleanliness, staff & service, property conditions & facilities
Dead center to it all
Stayed 1 night in May 2025
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sliced my toe open on the shower drain and bled for two days to start the trip. They did not grant me a new room after I requested one and offered no compensation of any kind. They replaced the broken drain. It felt very low budget. I do not recommend
Stayed 5 nights in Mar 2025
Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service
No estaba limpia había cucarachas y no me querían facturar la noche
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

María Adela

Liked: Cleanliness, staff & service
La ubicacion Tiendas el personal muy atentos y serviciales
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Brenda Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberca bien
Hermosa vista
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Lic. Luis Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
El hotel ya tiene sus años y eso se nota en las habitaciones, muchas restricciones si quieres fumar tienes que salir hasta la calle, eso en ningún otro hotel lo hacen, la alberca muy chica no es como aparece en las fotos. El personal es amable y se encuentra bien ubicado aunque por la noche se escuchan todos los ruidos de la calle.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rafa

Habitación limpia, un poco a mejorar en mantenimiento
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Fernando

Liked: Staff & service
Si esta limpio, deberian de darle una remodelada ya que tiene una exelente ubicacion y de la terraza se aprecia las letras de mazatlan y cuando se hace la fiesta pues puedes ver todo
Stayed 1 night in Apr 2026
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service
Esta bien aunque le falta mantenimiento
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

MARIA DOLORES

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO ENTRE
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguno
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yazmin

Liked: Cleanliness, property conditions & facilities
Amabilidad
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Tania Dinorah

Disliked: Cleanliness
Si vas solo a dormir y a bañarte, está bien, pero no tienen Internet en las habitaciones, las camas están duras, no hay caja fuerte, no hay plancha, encontramos cucarachas pequeñas, hacen la limpieza a diario, no entiendo por qué había de esos bichos, la recepcionista jovencita muy grosera en su trato de frente y por teléfono, tal vez estaba más preocupada con su galán werito jajaja, el señor guardia de lentes que muy amable es lo rescatable de dicho hotel
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Juan Jose

Liked: Cleanliness, staff & service, amenities
Limpieza bien Personal muy amable
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Joana Ivonne

Liked: Staff & service
Disliked: Amenities
La habitación totalmente descuidada, no cierran las puertas, aire acondicionado en una sola habitación, y en la otra no tenía ni aire ni ventana. Total decepción. Piscina con agua dudosa dudosa
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Zorayda

Disliked: Cleanliness, staff & service, property conditions & facilities
Lo unico bueno de ese hotel es su ubicación
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Elia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica de la recepción súper grosera, negativa e indispuesta. No se debería dedicar a atender a turistas. Llegamos de noche y no nos atendía, fue grosera con mi hija que no estaba haciendo nada, solo se tardó en pasar por la puerta por que tiene 4 años. Además le pedí un cuarto en el primer piso por que estoy discapacitada y lo que hizo fue lo siguiente: dijo que la habitación estaba en el 2 piso a la vuelta de la recepción y no, el cuarto que nos dio fue el más alejado y más arriba, tuve que subir y bajar y luego en la lluvia buscar la habitación. Deberían correrla. Le dije que nos trataba así por qué ella no era la dueña. Yo también me dedico a la hospitalidad y a esta persona hace un trabajo pésimo!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Deya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio que cumple con servicios básicos sin lujos
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Natali

Disliked: Cleanliness, property conditions & facilities, room comfort

Cucarachas en la habitación

La primera habitación tenía demasiados moscos, Nos dieron otra donde había cucarachas, tuvimos que comprar veneno nosotras mismas, porque les comentamos y no hicieron nada al respecto,
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Carmina Araceli

Liked: Staff & service, room comfort
En general bien , precio calidad
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que está enfrente del malecón y muy limpio
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Flor Margarita

Disliked: Cleanliness
En general esta en promedio bien Lo malo, las puertas estan en malas condiciones, las ventanas no cuentan con seguro, hay insectos y cucarachas en las habitaciones ofrecen wifi el cuál no es cierto
Stayed 2 nights in Aug 2025