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Hotel Playa Mazatlan - All Inclusive

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5 outdoor pools, pool umbrellas, sun loungers - Hotel Playa Mazatlan - All Inclusive (Mazatlán)
5 outdoor pools, pool umbrellas, sun loungers - Hotel Playa Mazatlan - All Inclusive (Mazatlán)
Habitación estándar vista al mar todo incluido | Premium bedding, in-room safe, iron/ironing board, free WiFi - Hotel Playa Mazatlan - All Inclusive (Mazatlán)
5 outdoor pools, pool umbrellas, sun loungers - Hotel Playa Mazatlan - All Inclusive (Mazatlán)
Habitación estándar vista al mar todo incluido | Premium bedding, in-room safe, iron/ironing board, free WiFi - Hotel Playa Mazatlan - All Inclusive (Mazatlán)
Luxury
4.5 star property
8.6

Excellent

Luxury family-friendly hotel near The Mazatlan Malecón

Take advantage of a swim-up bar, a beach bar, and a poolside bar at Hotel Playa Mazatlan - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Indulge in aromatherapy, a massage, and a body scrub at Spa, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación estándar vista al jardín todo incluido

Habitación estándar vista al jardín todo incluido | Premium bedding, in-room safe, iron/ironing board, free WiFi

Habitación estándar vista al jardín todo incluido

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar vista al mar todo incluido

Habitación estándar vista al mar todo incluido | Premium bedding, in-room safe, iron/ironing board, free WiFi

Habitación estándar vista al mar todo incluido

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo Todo Incluido

Habitación de Lujo Todo Incluido | Premium bedding, in-room safe, iron/ironing board, free WiFi

Habitación de Lujo Todo Incluido

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 1 cama King size todo incluido

Habitación 1 cama King size todo incluido | Premium bedding, in-room safe, iron/ironing board, free WiFi

Habitación 1 cama King size todo incluido

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Hotel Playa Mazatlan - All Inclusive is in Zona Dorada, a neighborhood in Mazatlán. Sea Shell City Museum and University Theater Mazatlán are cultural highlights, and travelers looking to shop may want to visit La Gran Plaza Mall and Galerias Mazatlan. Traveling with kids? Consider Mazatlán Aquarium and Munba National Whale Museum. Visit our Mazatlán travel guide
Map
Avenida Gaviotas 202, Mazatlán, Sin., 82110

What's nearby

  • panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa
    The Mazatlan Malecón
    14 min walk - 0.7 miles
  • Sea Shell City Museum
    5 min walk - 0.3 miles
  • Punta Camaron Beach
    7 min walk - 0.4 miles
  • Playa Brujas
    15 min walk - 0.8 miles
  • El Cid Country Club Golf Course
    7 min drive - 2.0 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    34 min drive

Restaurants

  • Panamá Zona Dorada
    3 min walk
  • Lucky B's
    2 min walk
  • Pancho's Restorant
    2 min walk
  • Joe's Oyster bar
    2 min walk
  • Pinups Fun & Grill
    2 min walk

About this property

Hotel Playa Mazatlan - All Inclusive

Luxury family-friendly hotel near The Mazatlan Malecón
Take advantage of a swim-up bar, a beach bar, and a poolside bar at Hotel Playa Mazatlan - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Indulge in aromatherapy, a massage, and a body scrub at Spa, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • 5 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Luggage storage, a gift shop, and wedding services
  • Meeting rooms, smoke-free premises, and a front-desk safe
Room features
All 400 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Balconies or patios, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Hotel Playa Mazatlan - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restauran Praia Brazil
  • Restaurant Capitan Jack
  • Restaurant Casa Roberto
  • Restaurant Georginis
  • Restaurant la Terraza

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel Playa Mazatlan - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Playa Mazatlan - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Playa Mazatlan - All Inclusive?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Playa Mazatlan - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Playa Mazatlan - All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Playa Mazatlan - All Inclusive located?

Nestled on the beach, this Zona Dorada hotel is within a 10-minute walk of Sea Shell City Museum and The Mazatlan Malecón. Punta Camaron Beach and MonteCarlo Casino are also within 10 minutes.

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Reviews

Hotel Playa Mazatlan - All Inclusive Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry clean and very good service, employees were very friendly, beautiful location, walking distance to everything.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a little older the staff were
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Location and proximity to the beach. All you can drink value.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous and clean. Could have used a coffee maker. Wonderful staff. Food was alright. Al la carts amazing.
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Patrick

Overall this is a good place to stay. Staff are excellent. Rooms were okay and they could use an upgrade. The al la carte ads are missleading as there is only one open per night plus the buffet. We found the food above average and always had a good meal. You had to pay extra for canned beer even though we went all inclusive. The music deom the vendors on the beach can get relentless and had to move a couple times and our room 4018 was very noisy all day and night long. The night music mainly comes from surrounding bars. Would qe go back No. But would recommend
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Maria Guadalupe

Food was good, air conditioning in our room was not working properly. First day we had no towels in the room. Other than that great people
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Everyone was friendly. The hotel is kept meticulously clean. Constantly mopping/cleaning by staff. The room was comfortable and clean. The hotel has beautiful grounds - flowers and trees. The food at the a la carte restaurants was very good. The buffet was ok. It could use an upgrade. The weather was perfect and the beach nice, but we will never return to Mazatlan again. At least not to this hotel area. The CONSTANT banging coming from bands from 12:00 - 8:00 every day ruined our vacation. When I say bands I'm talking about I counted at least 50 people playing instruments and singing, all at the same time, on our short beach with microphones and boom boxes so the whole resort could hear. There was no peace. You couldn't sit and hear the ocean. No enjoyment. Then after the bands were done, Joe's Oyster would play music until 4:00 a.m.! Just sad to have everything in one hotel and be ruined by non-stop, LOUD music. If the bands didn't have microphones and boom boxes blaring, and played just for the people in front of them and not the whole resort until 8:00 at night, it would make things so much better.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Theodore John

Great place
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Luis Renato

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Ivan Oseguera

Liked: Cleanliness, amenities
Everything was nice. The hotel room the reason I put average is that our room had a huge leak from the AC and I was traveling with a disabled person and a baby and we had to be extra careful to prevent an accident
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Juny

Liked: Property conditions & facilities
Disliked: Cleanliness
Do not stay here. Credit card stolen and zero sleep. I cannot recommend this resort. We left after two nights of a four-night stay because we felt unsafe. Housekeeping stole a credit card from my partner’s wallet, and management refused to address it or take it seriously. Also, the noise from nearby bars is unbearable, lasting from midnight to 5:00 AM daily. The staff is dismissive and unwelcoming to tourists. We lost money by leaving early, but staying there was not an option.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente súper familiar, todo muy rico y mega agusto todo
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities
Pueden mejorar la comida , no es posible que no ofrezcan mariscos en el buffet
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sergio Alberto Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia muy amplia el aire acondicionado funcionando bien, es ideal para toda la familia, tiene areas para niños qe fue algo de lo que me gusto mucho y no se diga su personal muy amables en todo momento, Excelente 👌 lo recomiendo mucho
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

REYNA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Elegimos su hotel esperando recibir el nivel de servicio y hospitalidad que los caracteriza; sin embargo, nuestra experiencia de bienvenida fue sumamente desagradable. Durante nuestro proceso de registro, el trato por parte del personal de recepción fue deficiente. En particular,con nombre Arturo “ Esta persona se dirigió a nosotros con una actitud sarcástica, grosera y cero profesional, lo cual nos generó una gran frustración y estrés innecesario tras nuestro viaje. Entendemos que el personal puede tener días difíciles, pero el trato despectivo hacia los huéspedes es completamente inaceptable y mancha gravemente la imagen de su establecimiento. El inicio de nuestras vacaciones familiares se vio opacado por esta situación que pudo haberse evitado con una atención cordial y respetuosa.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
En todos los aspectos muy bien. Restaurantes, albercas, playa, zona dorada, personal en general muy bien. Solo una persona de los que te ayudan con el equipaje se porto de una forma irrespetuosa a la salida. De ahi en fuera todo excelente. 10/10
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Eustacio

Liked: Room comfort
Disliked: Property conditions & facilities
Habitacion con filtraciones de agua y goteras en el baño Un bufet que ya deja mucho que desear porque los alimentos son escasos y repetitivos ,nada que ver con años atras El personal le falta mas empatia con el cliente ya que reporta uno las situaciones y se portan indolentes en fin creo que ya no vuelvo al Hotel playa mazatlan
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Eber

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Solo mejorar un poco las habitaciónes
Stayed 6 nights in Aug 2025
Verified

8/10 Good

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agusto !!! Todo agradable talvez falta mejorar la comida los buffets
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien en general, la atención, la limpieza, los alimentos; aunque las instalaciones no son de lo más modernas pero no todo bien.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal ya había estado hospedada y es excelente felicidades saludos
Stayed 3 nights in Jul 2025
Verified

8/10 Good

París

Liked: Cleanliness, staff & service
La ubicación, las actividades y espacios para niños están geniales, solo las habitaciones creo que ya están un poco desactualizadas, les falta conexiones usb mejores luces y remodelación a los baños. Fuera de esto es muy cómodo, la atención del personal es excelente, las áreas de comida muy buenas. Disfrutamos mucho el todo incluido.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Camille

Liked: Staff & service
Stayed 7 nights in Jan 2026