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High Garden Grand Hotel

3.0 star property
Hotel with 2 restaurants, steps from The Mazatlan Malecón

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Photo gallery for High Garden Grand Hotel

Outdoor pool
Interior detail
Front of property
Standard Double Room, Lake View | City view
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

View all photos for Standard Double Room, Lake View

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room, Lake View

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Pool View

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room, Pool View

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110

What's nearby

  • The Mazatlan Malecón - 2 min walk - 0.1 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles
  • Teodoro Mariscal Stadium - 17 min walk - 1.0 mile
  • Mazatlán Aquarium - 4 min drive - 1.7 miles
  • Cerritos Beach - 7 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

Restaurants

  • ‪Hotdogs "El Charly - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria San Pablo - ‬2 min walk
  • ‪Los Sobrinos - ‬1 min walk
  • ‪Las Brochetas - ‬2 min walk

About this property

High Garden Grand Hotel

Hotel near The Mazatlan Malecón
Take advantage of a swim-up bar, a poolside bar, and a garden at High Garden Grand Hotel. Be sure to enjoy a meal at the two on-site restaurants. In addition to laundry facilities and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and a banquet hall
  • Smoke-free premises
Room features
All 150 individually decorated rooms boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 220 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán

Frequently asked questions

Does High Garden Grand Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is High Garden Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at High Garden Grand Hotel?

Self parking is free at this property.

What time is check-in at High Garden Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at High Garden Grand Hotel?

Check-out is at noon.

Where is High Garden Grand Hotel located?

Located in Lomas de Mazatlán, this hotel is steps from The Mazatlan Malecón and Monument to the Family. Casino del Rey and MonteCarlo Casino are also within 10 minutes.

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High Garden Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 222 reviews
Rating 8 - Good. 53 out of 222 reviews
Rating 6 - Okay. 11 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 3 out of 222 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Wonderful stay!
Stayed 3 nights in Apr 2025

8/10

Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Stayed 2 nights in May 2025

10/10

Very nice place
Stayed 4 nights in Mar 2025

10/10

Very clean
Stayed 3 nights in Feb 2025

10/10

Excelente
Stayed 4 nights in Dec 2024

10/10

Loved the hotel and pool. The location was great
Stayed 3 nights in Jul 2024

10/10

Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Stayed 7 nights in Aug 2024

10/10

Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Stayed 2 nights in Jul 2024

10/10

Good place for those who like to go out for a walk on the Malecón, go clubbing
Stayed 1 night in Jul 2024

10/10

Everything was excellent

8/10

Across from Valentinos, short walking distance to malecon
Stayed 5 nights in Jun 2024

10/10

Great Location!! Everything walking distance, Malecon 2 min walk!! Very Friendly and clean definitely coming back!👍
Stayed 4 nights in Jul 2024

10/10

Very relax not alot of people
Stayed 2 nights in Jun 2024

8/10

The receptionist was not welcoming.
Stayed 3 nights in Sep 2024

10/10

Very clean. The only thing I didn’t like is that they didn’t sell alcohol in the pool
Stayed 3 nights in Jul 2024

10/10

M
Stayed 2 nights in Jul 2024

10/10

Excellent location. Closed to several bars. Very clean. I didn't like that pool bar opens at 12:30. Servers are very slow. They don’t sell/offer snacks in the pool area and they won’t let you bring snacks or alcohol
Stayed 3 nights in Aug 2024

10/10

Ok
Stayed 5 nights in Jun 2024

4/10

Bad shape for a newer property
Stayed 1 night in Jun 2024

2/10

they don’t sell alcohol worst customer service
Stayed 4 nights in Aug 2024

8/10

Ok
Stayed 2 nights in Apr 2024

4/10

I was really excited to stay at this new hotel, however it was an ok experience. When checking in, there were so many teenagers in the lobby, not sure if there was an event, but the staff was clearly overwhelmed and not attentive. I had to get the staffs attention to be checked in, despite no one being in front of me. Their system was down, so they were not able to check me in right away. There was no apology for the wait, or complimentary beverage at the bar. They do have a bar, but no one was attending it. The elevators take forever to open and close. It was super congested that weekend with teenagers, they would run down the hallways, knock on doors and it seemed no one was monitoring the noise. With that said, you can hear everything in the rooms from the hallway and outside. I booked a room on the side of the pool, but was not accommodated and was provided a room toward the street which in the mornings gets super hot and bright. The last night I stayed there the bedsheets were not changed and when checking out they told me there were two pillows missing, which was not true, all the pillows were in the room. It was an alright experience, but honestly i had more expectations for a new hotel
Stayed 3 nights in Feb 2025

8/10

Newer hotel. Looked really nice. Had a few areas that they were still doing maintenance on. Like holes in the wall that had just been spackled, but not sanded and painted over all. Some light fixtures needed fixing, but overall a nice hotel especially for the price. Not ocean front, but does have an ocean view and is a short walk to the beach. The pool area is very nice. Staff was nice - our TV didn't work so they switched our room. Was very quiet at night when we slept as well. Right next door to a few restaurants which was awesome to just be able to walk to them versus catching a taxi or uber.
Stayed 1 night in May 2024

10/10

Me encanto me volveria a ospedar
Stayed 5 nights in May 2025

8/10

Excelente vista al lago y mas desde el balcón, habitaciones limpias
Stayed 2 nights in May 2025