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El Cid Castilla Beach Hotel

3.5 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

El Cid Castilla Beach Hotel sits right on the beach in Zona Dorada. Guests play 27 holes of golf, shop without leaving the property, and relax with spa massages. Parents appreciate the swim-up bar while watching their children enjoy the playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Room Premium with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

View all photos for Room, Pool View

View from room

Room, Pool View

7.2 out of 10
Good
(36 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Quadruple Room Premium with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Room Standard with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

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About the neighborhood

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • Playa Brujas - 8 min walk - 0.5 miles
  • Punta Camaron Beach - 14 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles
  • The Mazatlan Malecón - 10 min drive - 1.5 miles
  • Cerritos Beach - 11 min drive - 1.7 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪La Concha Restaurant - ‬4 min walk
  • ‪Le Frolle - ‬3 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

Family-friendly resort near The Mazatlan Malecón
You can look forward to an adjacent golf course, a swim-up bar, and shopping on site at El Cid Castilla Beach Hotel. With a beachfront location, beachfront dining, and fishing, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like boat tours. Guests can also expect to find a coffee shop/cafe, a playground and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
  • A free area shuttle, tennis courts, and self parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and a porter/bellhop
  • Meeting rooms, ATM/banking services, and luggage storage
Room features
All 500 rooms have comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

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Outdoor pool
El Cid El Moro Beach Hotel
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  • Hot Tub
  • All inclusive
  • Kids pool
7.8 out of 10, Good, 972 reviews
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200 per day
Cribs (infant beds) are available for MXN 200 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 200 per day
  • Rollaway bed fee: MXN 200 per day
  • Administrative fee: MXN 310 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

Does El Cid Castilla Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid Castilla Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 70 per day.

What time is check-in at El Cid Castilla Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at El Cid Castilla Beach Hotel?

Check-out is at 11:00 AM.

Does El Cid Castilla Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 320 per person applies.

Are there all-inclusive benefits at El Cid Castilla Beach Hotel?

Some rate plans available at this property are all-inclusive.

Where is El Cid Castilla Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course and within a 15-minute walk of Playa Brujas and Punta Camaron Beach. El Cid Country Club Golf Course and Islas de Mazatlan Ecological Reserve are also within 1 mi (2 km).

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Reviews

El Cid Castilla Beach Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

Reviews

10/10 Excellent

Adam Kimberly Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was awesome
Stayed 3 nights in Jul 2025

6/10 Okay

Manuel Dominguez

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 9 nights in Oct 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive package was well worth it! There’s tons to do, waiter are extremely nice. Totally would recommend
Stayed 4 nights in Jul 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, amenities, property conditions & facilities
Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.
Stayed 2 nights in Nov 2025

10/10 Excellent

John Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from our room!
Stayed 14 nights in Mar 2025

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Honestly such an amazing resort, the staff were incredible, inviting and wonderful. The pool areas were family friendly and so beautiful. The experience was beyond amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all pleasant and kept the hotel looking good and working efficiently.
Stayed 10 nights in Jan 2025

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.
❤️💃🏽🕺🏿
I feel safe
Get out there
Stayed 4 nights in Apr 2025

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly, the hotel in all was great. I will definitely be returning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With their all inclusive, we had full access to all of the El Cid resorts, restaurants, shows and amenities and shuttle service to all them aswell making the experience incredible and always something different
Stayed 6 nights in Jan 2025

6/10 Okay

Donald Kyle

Liked: Cleanliness, staff & service
Half of our stay had a conference of young adults that partied all night by the pools, hotel staff did nothing
Stayed 7 nights in May 2025

10/10 Excellent

Omar Sosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT FOOD, STAFF WAS VERY NICE AND HELPFUL DEFINITELY WOULD COMEBACK AND ENJOY THE RESORT A BIT MORE
Stayed 3 nights in Nov 2024

2/10 Terrible

Fernando

It was very noisy at night people knocking at our door the staff there did nothing to tell people to keep it down due to guest. These did no only happen one it happen 3 nights in a roll. My experience was terrible staying there I would not recommend it any on my staff. I stayed in other place in the are much nicer place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.
Stayed 4 nights in Jan 2025

6/10 Okay

Janice

Disliked: Amenities, property conditions & facilities
Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk
Stayed 7 nights in Mar 2025

8/10 Good

James Patrick

Liked: Cleanliness, staff & service
We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.
Stayed 14 nights in Feb 2025

6/10 Okay

Manolo Jose

Liked: Staff & service
For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again
Stayed 9 nights in Apr 2025

6/10 Okay

Ruth

Liked: Staff & service
Treatment for Expedia customers Wes different than regular customers and limited
Stayed 5 nights in Feb 2025

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