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El Cid Castilla Beach Hotel

4.0 star property
Travelers soak up the sun in paradise at this beachfront hotel in Zona Dorada, where international cuisine and exciting boat tours await

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Photo gallery for El Cid Castilla Beach Hotel

Exterior - El Cid Castilla Beach Hotel (Mazatlán)
A restaurant with multiple dining tables and chairs, large windows, and hanging pendant lights. - El Cid Castilla Beach Hotel (Mazatlán)
A spacious lobby with a reception desk, seating areas, and decorative hot air balloons. - El Cid Castilla Beach Hotel (Mazatlán)
A family dining at a table with a view of the ocean and islands. - El Cid Castilla Beach Hotel (Mazatlán)
A family walking on a beach with clear skies and distant hills. - El Cid Castilla Beach Hotel (Mazatlán)
El Cid Castilla Beach Hotel sits right on the beach in Zona Dorada. Guests play 27 holes of golf, shop without leaving the property, and relax with spa massages. Parents appreciate the swim-up bar while watching their children enjoy the playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Premium with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Standard Pool View

A hotel room with two beds, a desk, a TV, a ceiling fan, and a view of a pool and palm trees.

Standard Pool View

7.2 out of 10
Good
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a chair, a TV, a ceiling fan, and a view of the sea.

Standard Ocean View

8.0 out of 10
Very good
(23 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Ocean View All Inclusive Elite Golf Package

Premium bedding, in-room safe, iron/ironing board, bed sheets

Standard Ocean View All Inclusive Elite Golf Package

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Ocean View All Inclusive Elite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Standard Ocean View All Inclusive Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Quadruple Room Premium with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

About the neighborhood

Located in Zona Dorada, a neighborhood in Mazatlán, El Cid Castilla Beach Hotel is in the suburbs and on the beach. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Consider Munba National Whale Museum and Mazagua Aquatic Park. With snorkeling, parasailing, and sailing nearby, you'll find plenty of adventures in the water. Visit our Mazatlán travel guide
View more Resorts in Mazatlán
Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • A coastal cityscape with a prominent hilltop featuring communication towers, a beach, and a calm sea.
    The Mazatlan Malecón
    4 min drive - 1.5 miles
  • Playa Sábalo
    1 min drive - 0.5 miles
  • Punta Camaron Beach
    2 min drive - 0.8 miles
  • MonteCarlo Casino
    2 min drive - 1.0 mile
  • Sea Shell City Museum
    3 min drive - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    32 min drive

Restaurants

  • La Concha Restaurant
    4 min walk
  • Rico's Café Zona Dorada
    3 min walk
  • Le Frolle
    3 min walk
  • Los Arcos
    4 min walk
  • Bar El LOBY
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does El Cid Castilla Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid Castilla Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 5 per night.

What time is check-in at El Cid Castilla Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at El Cid Castilla Beach Hotel?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at El Cid Castilla Beach Hotel?

Some rate plans available at this property are all-inclusive.

Where is El Cid Castilla Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from Playa Sábalo, and 1.5 mi (2.4 km) from The Mazatlan Malecón. Punta Camaron Beach and El Cid Country Club Golf Course are also within 1 mi (2 km).

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Reviews

El Cid Castilla Beach Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

Reviews

Verified

8/10 Good

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. All the staff in every part of that hotel were very helpful and kind! Souvenir shops within the hotel are 10/10.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room service was always helpful and did a great job in cleaning the room. Had a great view to the pool and ocean. Would definitely recommend El Cid and consider going back.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Daniel Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes room view was great
Stayed 7 nights in Feb 2026
Verified

8/10 Good

María

Liked: Cleanliness, staff & service
Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities
The employees were amazingly friendly and helpful.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

ROBERT

Liked: Cleanliness
Room was clean basic room no mini fridge which was a disappointment a large balcony with great ocean views. All inclusive plan does not include everything and is confusing your only choice for breakfast and lunch is the buffet and it is not good. Dinner choices were better
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Adam Kimberly Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Randall Thomas Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean but dated, A/C barely kept room cool! Pool view with no view of ocean. Pool chairs always reserved with no one in them for many hours. No access to beach chairs either. Staff were amazing and friendly.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Luiz

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are so friendly and service was great. Fabian took time to talk to us in the mornings, he was welcoming and kind. Mario at the Italian restaurant was funny and kind, and provided great service as well. Everyone did a great job, and work so hard. The accommodations are clean and the building is also clean throughout. We had a small issue with our room that came up mid way through our trip, but we were moved right away and there were no other problems. Thanks for a great stay.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Michelle Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
With the elite package, food was amazing and plentiful. Easy to book Al a carte restaurants. Had some issues with one of the housekeepers, but it was rectified with one phone call. The other housekeeper was amazing. Resort is a bit rundown but clean.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Honestly such an amazing resort, the staff were incredible, inviting and wonderful. The pool areas were family friendly and so beautiful. The experience was beyond amazing
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Irene

Liked: Cleanliness
Disliked: Property conditions & facilities
I like the swimming pool area but the only good restaurant is La concha .
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

kailee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Service of employees was exemplary. Roooms were fine - nothing fancy. Great inexpensive family vacation.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
It was ok. I guess that I expected more from an all inclusive resort. But the bed was comfortable & the water pressure was great. I didn’t expect to have to pay for in room coffee or the bottles of water, not very “all inclusive”.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

wilfred

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for families. Food was excellent considering an all inclusive resort, alcohol drinks could be better. I didn't like the resort fee and no free internet.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Beach. Good Costumer services
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly, the hotel in all was great. I will definitely be returning.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities
Beautiful property with great customer service & very friendly staff. Only thing I didn’t like was that there are no microwaves & no mini fridges in the room.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only a couple of day ,though i was very happy overall with our stay. Was veryy happy from check in to check out excellent service.
Stayed 3 nights in Nov 2024