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Diamond Bay

3.5 star property
Travelers find serenity at this Cerritos retreat where they can bask on a sunny patio or take refreshing dips in the outdoor pool

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Photo gallery for Diamond Bay

Outdoor pool, sun loungers - Diamond Bay (Mazatlán)
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view - Diamond Bay (Mazatlán)
Beach nearby - Diamond Bay (Mazatlán)
Interior detail - Diamond Bay (Mazatlán)
Lobby - Diamond Bay (Mazatlán)
Diamond Bay welcomes visitors with a peaceful garden, inviting outdoor pool, sun-filled terrace, English breakfast, and bar. Guests praise the attentive staff and practical amenities like dry cleaning service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room | Flat-screen TV

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.2 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, bed sheets

Junior Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cookware/dishes/utensils
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | In-room safe, blackout drapes, iron/ironing board, bed sheets

Studio

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cookware/dishes/utensils
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Located near the beach, Diamond Bay is in Cerritos, a neighborhood in Mazatlán. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Visit our Mazatlán travel guide
Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100

What's nearby

  • Mazatlan featuring a beach, waves and general coastal views
    Witches Beach
    4 min drive - 2.4 miles
  • Aerial of Cerritos beach with a beautiful seascape captured at sunset
    Cerritos Beach
    9 min drive - 4.8 miles
  • panoramic of city in the coast of pacific ocean in the morning view from the sea in mazatlan sinaloa
    The Mazatlan Malecón
    14 min drive - 7.9 miles
  • Olas Altas Beach featuring a sunset, a sandy beach and general coastal views
    Olas Altas Beach
    22 min drive - 12.9 miles
  • Mazagua Aquatic Park
    2 min drive - 1.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    29 min drive

Restaurants

  • Restaurante Las Gaviotas @ RIU Emerald Bay
    5 min drive
  • Sport Bar Riu Mazatlan Emerald Bay
    4 min drive
  • Kelly's Bar
    1 min drive
  • The Bistro
    16 min walk
  • Las Tres Islas Restaurant
    5 min drive

About this property

Diamond Bay

Hotel located in Cerritos
At Diamond Bay, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Concierge services, an elevator, and a front-desk safe
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Diamond Bay have perks such as air conditioning, as well as amenities like late night room service and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and stovetops

All inclusive details

All-inclusive room rates at Diamond Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Does Diamond Bay have a pool?

Yes, this property has an outdoor pool.

Is Diamond Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Diamond Bay?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Diamond Bay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Diamond Bay?

Some rate plans available at this hotel are all-inclusive.

Where is Diamond Bay located?

Located in Cerritos, this hotel is within 3 mi (5 km) of Mazagua Aquatic Park, Witches Beach, and Marina Mazatlan Golf Course. Mazatlan International Center is 2.5 mi (4 km) away.

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Reviews

Diamond Bay Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 158 out of 422 reviews
Rating 8 - Good. 106 out of 422 reviews
Rating 6 - Okay. 77 out of 422 reviews
Rating 4 - Poor. 37 out of 422 reviews
Rating 2 - Terrible. 44 out of 422 reviews

Reviews

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, equipped and clean pretty good room
Stayed 2 nights in Nov 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olinda Nancy

Only one restaurant and it’s always close. Everything is far 215-20mins
Stayed 8 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities

Uncomfortable bed unfortunately

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

6/10 Okay

JESUS

Liked: Cleanliness, staff & service
It is a comfortable, spacious and clean hotel, away from the hustle and bustle of the city. The pool is big and beautiful. It is a place where you can rest and enjoy. The building is outdated. Please note: on weekends (Friday and Saturday night) you will most likely be able to hear loud music coming from the side garden of the hotel and/or one of the hotels on either side, although they may end relatively early.
Stayed 2 nights in Apr 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the facility, room and service were great. My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Stayed 3 nights in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamind Bay Boutique Resort - February 2925.

A nice quiet resort on a semi-secluded beach, with the exception of a party going on at a nearby resirt. Fortunately the loud music ended by midnight. The rooms were very comfortable however the ceiling fan didn't work in one (room 108) ans the a/c wasn't working in another room we were using (room 106). The pool was clean, although the temperature was a little cool, but you adjusted after a few seconds in the water. The lounge chairs by the pool were hit or miss, and at least one broke while one of us was sitting in it. There was a limited number of chairs available, however, as there weren't too many guests, this wasn't an issue. All in all, a nice stay and we will probably go there again in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Misael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Place needs an Uplift

The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations. Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.
Beat up drawers
Rusted handles
Sofa has seen better days
Stained Dining table
Stayed 3 nights in Feb 2024

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities
My cousin had her wedding here and i was terrified staying here bc of the reviews as im pretty picky and usually travel with my own sheets! So the wedding was the most beautiful wedding ever. Our room was in the main building it was huge, clean and beautiful view. Full kitchen 2 full baths, bedroom was a good size. Bed were hard but surprisingly comfortable. Only bad thing is train tracks are right next to the hotel and almost every morning at 6am it would wake us up. The hotel was dead no people except my family and i. About 30 of us. Everyone raved about their room expect one family that stayed in the villas by pool area. Those seem out dated and old so main building is the way to go. Bar was not open ever. Restaurants food was not bad but horrible service tooook forever to get our drink order, food, check even though it wasnt busy at all. Little store remains locked so when u want to go in to buy something u have to ask front desk to open it. Pool was cold but kids had a blast. House keepers where great and getting transportation was easy! I would stay again but they definitely need to work on the customer service and restaurant situation. Dont know how they stay in business with no people there. They would have made great money had the bar been open for my family that loved to drink.
Stayed 3 nights in Mar 2025

10/10 Excellent

Delvys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great value.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was dated but was large.
Stayed 1 night in Oct 2025

8/10 Good

MARCO ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Familiar
Stayed 1 night in Oct 2025

10/10 Excellent

erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Beautifully situated on the shores of Emerald Bay Secure expansive parking lot with very helpful staff
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property, family oriented. Very nice boutique resort
Stayed 3 nights in May 2022

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was pretty
Stayed 3 nights in Sep 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

6/10 Okay

R. Ivan

Liked: Cleanliness
-
Stayed 1 night in May 2025

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

4/10 Poor

Maribel

No WiFi in rooms
Stayed 4 nights in Apr 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Stayed 2 nights in Dec 2024

6/10 Okay

Pedro

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

6/10 Okay

sol

Disliked: Property conditions & facilities

Poor showing

Restaurant not open. No coffee available. No ice. minimal towels. no phones in room. had to walk to front desk to ask for anything. Hotel was empty. Rooms needed upgrade.
Stayed 1 night in Apr 2025