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Del Real Hotel & Suites

3.0 star property
Hotel with free parking, steps from The Mazatlan Malecón

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Photo gallery for Del Real Hotel & Suites

View from property
Room, Kitchenette | Private kitchenette | Cookware/dishes/utensils
Exterior detail
Outdoor pool
Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

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Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Microwave
Kitchen island
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Room, Kitchenette

Room, Kitchenette | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room, Kitchenette

Highlights

Air conditioning
Kitchenette
Ceiling fan
Cookware/dishes/utensils
Minibar
Located on the top floor
Wardrobe or closet
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Sofa Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Beach/ocean view

Room, 2 Double Beds

Highlights

Air conditioning
Ceiling fan
Cookware/dishes/utensils
Located on the ground floor
Wardrobe or closet
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Parking included
  • Free WiFi
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About the neighborhood

Map
Avenida Del Mar 1020, Flamingos, Mazatlán, SIN, 82140

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.0 miles
  • Teodoro Mariscal Stadium - 10 min walk - 0.6 miles
  • Mazatlán Aquarium - 3 min drive - 1.2 miles
  • Playa Norte - 3 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

Restaurants

  • ‪Caffenio - ‬8 min walk
  • ‪El Sinaloense - ‬12 min walk
  • ‪YUZU Mar & Grill - ‬8 min walk
  • ‪Sushi Salads - ‬11 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Del Real Hotel & Suites

Hotel near The Mazatlan Malecón
Located close to Mazatlán Aquarium, Del Real Hotel & Suites has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Concierge services, smoke-free premises, and an elevator
  • A 24-hour front desk
Room features
All guestrooms at Del Real Hotel & Suites have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Showers and free toiletries
  • Wardrobes/closets, cookware/dishes/utensils, and ceiling fans

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500.0 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Real Hotel Mazatlan
Del Real Hotel Suites
Del Real Hotel Suites
Del Real Hotel & Suites Hotel
Del Real Hotel & Suites Mazatlán
Del Real Hotel & Suites Hotel Mazatlán

Frequently asked questions

Does Del Real Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Del Real Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Real Hotel & Suites?

Self parking is free at this property.

What time is check-in at Del Real Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Del Real Hotel & Suites?

Check-out is at 11:00 AM.

Where is Del Real Hotel & Suites located?

Situated near the beach, this hotel is within 1 mi (2 km) of The Mazatlan Malecón and Mazatlán Aquarium. Monument to the Family and La Gran Plaza Mall are also within 10 minutes.

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Del Real Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 83 reviews
Rating 8 - Good. 31 out of 83 reviews
Rating 6 - Okay. 11 out of 83 reviews
Rating 4 - Poor. 8 out of 83 reviews
Rating 2 - Terrible. 12 out of 83 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service
i liked the location of the hotel with easy transportation options the price very cheap and the staff very friendly the rooms spacious and well furnished but... the toilet was leaking and we had to use the hotel towels to step into the bath the internet was very bad the tv was very very small and the balcony door didn't have handle neither lock we did not feel unsafe but...
Stayed 4 nights in Mar 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The key cards would not work properly and it was a hassle trying to get the door open. The AC went out in one of the rooms I booked and despite personnel going to check it, it kept going out till finally after a day they decided to move us to another room. That alone was very unpleasant to deal with since temperatures were very hot and made sleeping impossible.
Stayed 2 nights in Jun 2023

2/10 Terrible

Juan

Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe Córdova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Amenities
Na
Stayed 1 night in Jun 2024

6/10 Okay

Maria

Stayed 1 night in Jun 2024

4/10 Poor

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El servicio del personal bueno no excelente, trabajan con lo que tienen, las instalaciones en muy mal estado de mantenimiento, sucia la recamara no limpian a profundidad solo por encima las áreas visibles, colchones y almohadas muy viejos en mal estado, regreso con dolor de espalda.
Stayed 7 nights in Apr 2024

8/10 Good

Ale

Liked: Staff & service, amenities
Me gustó mucho la ubicación, la vista que tiene al mar, la alberca también muy bien aunque muy fría, también la atención de el personal súper bien lo que casi no me gustó fueron laa habitaciones ya estan un poco viejas y descuidadas y luego el elevador no sirvio un dia y estábamos en el sexto piso, y ya k salimos las señoritas de recepción nos dijeron que estaban en remodelación las habitaciones que si no nos las habían ofrecido! 😕
Stayed 4 nights in Mar 2024

8/10 Good

Ana

Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

KAREN

Stayed 2 nights in Aug 2023

8/10 Good

Maribel

Stayed 3 nights in Jun 2023

4/10 Poor

EMA

Stayed 2 nights in Jun 2023

2/10 Terrible

José Abraham

Stayed 3 nights in Apr 2023

8/10 Good

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la ubicacion
Stayed 3 nights in Feb 2023

4/10 Poor

Alejandro

Liked: Property conditions & facilities
Disliked: Cleanliness
Utensilios de cocina muy mal estado y ala hora de limpiar no lo hacen bien
Stayed 4 nights in Sep 2022

2/10 Terrible

MARCOS UZIEL GARAY

Disliked: Cleanliness, staff & service, amenities
Es un hotel en muy buena ubicación pero el trato del personal que trabaja en n recepción en pésimo, las camas están sucias y con muchos resortes es mejor dormir en el piso
Stayed 3 nights in Aug 2022

6/10 Okay

Manuel

Disliked: Cleanliness, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

María Guadalupe

Stayed 3 nights in May 2022

8/10 Good

Jorge Alejandro

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente, deberian cambiar de recepcionistas

Bueno hotel, solo la actitud de las recepcionistas, es muy grosera.
Stayed 3 nights in Feb 2022

8/10 Good

Omar azharael

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Jose luis

Stayed 8 nights in Feb 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es lugar es muy bien, el ambiente
Stayed 4 nights in Feb 2022

8/10 Good

Ricardo

Stayed 4 nights in Jan 2022

8/10 Good

Alfredo Josafath

Stayed 7 nights in Dec 2021