City Express Plus by Marriott Mazatlán

4.0 star property
Hotel with free breakfast, near Cerritos Beach

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Photo gallery for City Express Plus by Marriott Mazatlán

Outdoor pool
Room, 2 Queen Beds | Down comforters, in-room safe, iron/ironing board, free WiFi
Exterior
32-inch flat-screen TV with cable channels, TV
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Heated bathroom floor
Hair dryer
Designer toiletries
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Heated bathroom floor
Hair dryer
Designer toiletries
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Down duvet
Private bathroom
Heated bathroom floor
Hair dryer
Designer toiletries
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Paseo del Palmar, Esq. Blvd Marina Mazatlán 6101, Mazatlán, Sinaloa, 82103

What's nearby

  • Galerias Mazatlan - 9 min walk - 0.5 miles
  • Mazatlan International Center - 3 min drive - 1.5 miles
  • Cerritos Beach - 4 min drive - 2.0 miles
  • El Cid Country Club Golf Course - 6 min drive - 2.0 miles
  • Mazatlán Aquarium - 11 min drive - 4.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 30 min drive

Restaurants

  • ‪Mariscos el Torito - ‬17 min walk
  • ‪La Malacopa - ‬4 min walk
  • ‪Mano Santa - ‬8 min walk
  • ‪Beisbox - ‬9 min walk
  • ‪La Tostaderia - ‬4 min walk

About this property

City Express Plus by Marriott Mazatlán

Upscale hotel near The Mazatlan Malecón
Close to Cerritos Beach, City Express Plus by Marriott Mazatlán provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a TV in the lobby, and outdoor furniture
  • A 24-hour front desk, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with heated floors and designer toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Plus Mazatlán
City Express Plus Mazatlan
City Express Plus Mazatlán Hotel
City Express Plus Mazatlán Mazatlán
City Express Plus Mazatlán Hotel Mazatlán

Frequently asked questions

Does City Express Plus by Marriott Mazatlán have a pool?

Yes, this property has an outdoor pool.

Is City Express Plus by Marriott Mazatlán pet-friendly?

Yes, City Express Plus by Marriott Mazatlán allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much is parking at City Express Plus by Marriott Mazatlán?

Self parking is free at this property.

What time is check-in at City Express Plus by Marriott Mazatlán?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at City Express Plus by Marriott Mazatlán?

Check-out is at 1:00 PM.

Where is City Express Plus by Marriott Mazatlán located?

Located in Marina Mazatlan, this hotel is within 1 mi (2 km) of Bula and Cerritos Beach. Galerias Mazatlan and Mazatlan International Center are also within 2 mi (3 km).

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City Express Plus by Marriott Mazatlán Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 251 reviews
Rating 8 - Good. 43 out of 251 reviews
Rating 6 - Okay. 15 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 8 out of 251 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this property.
Stayed 2 nights in Mar 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Stayed here for 3 nights. No complaints. 5 star service and property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to main roads, Hospitality at all levels
Stayed 1 night in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service and the property and room was clean.
Stayed 5 nights in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from the people. And our room super clean and quiet. air conditioning work the way should be. on very hot days there . I would stay again
Stayed 8 nights in Oct 2024

10/10 Excellent

Leonardo D

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, very clean! Enjoyed our stay. Smaller rooms but conmfy beds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Clean and Great Staff

The staff was very helpful. The rooms were clean and quiet. COFFEE and breakfast buffet personal were attentive and supplied and tables cleaned even though it was very busy.
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente service
Stayed 5 nights in Jul 2023

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities
The breaksfast is really bad . Very few options on the food included and also the paid menu is bad. Not flavor at all. The towels were not enough and they didn’t have to provide the towels we needed. We make a reservation for a family of four. And they didn’t find my reservation when I was making the check in . The pool was dirty .
Stayed 2 nights in Jul 2024

2/10 Terrible

Frank

Disliked: Staff & service, property conditions & facilities
I'm sure they know
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Too modern for comfort

Beds were too hard. Very modern hotel but it isnt our style. We like doors to the bathroom, not a plexiglass partition. There were not near enough outlets or charging areas. Tiny space. Shelf instead of a bedside table. Modern esthetic but not comfortable.
Stayed 1 night in Sep 2023

4/10 Poor

Luis

Liked: Staff & service, property conditions & facilities
The place is located where you'll see a lot of construction an development. You will find a good place to eat just walking distance and all the facility is very clean. My problem was internet, it is very unreliable and my connection was interrupted all the time to the point I couldn't work. I am disappointed because I choose this place thinking about a reliable connection. The bed is hard like a stone, but some people may like that.
Stayed 3 nights in Dec 2023

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Horrible service the property is very nice but the staff has no knowledge of what they are doing. The snack bar never had anything I ordered water and the kitchen was closed the next day they ran out of half of the breakfast. Very uncoordinated and unprofessional service for being Marriott
Stayed 1 night in Aug 2023

2/10 Terrible

Bruce

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is new. They don’t have staff the first night we got there. There was no chef so there was no dinner. The second day there was no staff so I couldn’t get drinks by the pool. There was nobody there. I checked out two days early because it was so terrible. I don’t know if I trust Expedia anymore. This is the second trip I’ve taken the accommodations were not what they were said to be on their website. My trip was to the Philippines and I was told the hotel had three restaurants, and it only had one I am completely Dissatisfied with Expedia what they advertise it’s not true. Obviously they do not check the accommodations that they put on their website. They don’t verify anything. All they do is pass on the information that the hotel passes on to them.
Stayed 5 nights in Apr 2024

10/10 Excellent

VICTOR

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Darwin

Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2025

10/10 Excellent

Homobono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, súper limpio todo el hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jackelyn Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

DOUG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025