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Bambu Resort

3.0 star property
Guests relax at this peaceful retreat with wedding services nearby, enjoying local flavors at the restaurant and sunshine by the refreshing pools.

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Photo gallery for Bambu Resort

Reception - Bambu Resort (Mazatenango)
Garden - Bambu Resort (Mazatenango)
Breakfast, lunch, dinner served; local cuisine - Bambu Resort (Mazatenango)
Outdoor wedding area - Bambu Resort (Mazatenango)
Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi - Bambu Resort (Mazatenango)
Bambu Resort offers tropical serenity with modern amenities. Start your day with breakfast at the on-site restaurant, also serving lunch, or head to one of two outdoor pools. Enjoy free in-room WiFi, convenient laundry services, and a spa tub for complete relaxation.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi

Superior Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Mazatenango is home to Bambu Resort. Atitlan Nature Reserve and Cerro El Baul National Park reflect the area's natural beauty and area attractions include Dino Park and Parque de Aventura Xejuyup. Xetulul Theme Park and Xocomil Waterpark are also worth visiting. Visit our Mazatenango travel guide
Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez

What's nearby

  • Gran Jaguar Xetulul
    Xetulul Theme Park
    36 min drive - 18.9 miles
  • Dino Park
    29 min drive - 16.9 miles
  • Parque de Aventura Xejuyup
    37 min drive - 18.9 miles
  • Xocomil Waterpark
    38 min drive - 19.1 miles
  • San Antonio de Padua Church
    50 min drive - 26.5 miles

Getting around

  • Retalhuleu (RER)
    50 min drive

Restaurants

  • Restaurante San Pablo
    7 min drive
  • San Martin
    3 min drive
  • Pollo Campero Plaza las Americas
    3 min drive
  • Taco Bell
    3 min drive
  • Burger King
    3 min drive

About this property

Bambu Resort

Property highlights
A playground, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Bambu Resort. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), smoke-free premises, and wedding services
  • A 24-hour front desk
Room features
All 80 rooms boast comforts such as heated floors and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • 55-inch plasma TVs with cable channels
  • Heated floors, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 9 for children
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Garita de Seguridad]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Frequently asked questions

Does Bambu Resort have a pool?

Yes, this property has an outdoor pool.

Is Bambu Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bambu Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bambu Resort?

Check-out is at noon.

Where is Bambu Resort located?

Situated in Mazatenango, this hotel is within 16 mi (25 km) of Dino Park, Parque de Aventura Xejuyup, and Xetulul Theme Park. Xocomil Waterpark and San Antonio de Padua Church are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bambu Resort Reviews

7.4

Good

8.2

Cleanliness

6.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 36 out of 86 reviews
Rating 8 - Good. 17 out of 86 reviews
Rating 6 - Okay. 16 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 14 out of 86 reviews

Reviews

Verified

10/10 Excellent

Forrest

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great rooms at a great price in a beautiful country.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024
Verified

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
We stay in the plus rooms. They are very clean and comfortable.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Been co.ing hete for years they jave made major upgrades and the staff are wonderful highly recommend
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

jose

Liked: Staff & service, amenities, property conditions & facilities
Itvwasnice
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, wrong rooms!

Nice hotel, great staff. Didn't have the rooms that I reserved and paid for.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The high price is not worthy, doesn’t even include at least breakfast. Also the restaurant’s staff have bad attitude and took so long for food. (rooms smell bad)
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

erwin

Disliked: Amenities, property conditions & facilities
I came I pay and when I ask for the pool they told me that the pool is not working and forget to return my money this place not recommended
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
Front desk personel was absolutely rude. My family and I arrived before 9 pm. We called to order food. And they stopped answering prior to 10 pm. NO wine or alcohol drinks and ir was my wedding anniversary. Really horrible treatment toward guests.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

javier

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .
Verified

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very exelent ,only one thing under the bed one spyder make his home
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Estuardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con las necesidades buscadas
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy bien, el área nueva cuenta con las mejores
Stayed 1 night in Mar 2026
Verified

8/10 Good

Samuel Ruben

Me pareció que es un hotel tranquilo, familiar. Se está muy a gusto
Stayed 1 night in Dec 2025
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, amenities
La habitación no tiene cabecera en las camas
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejorar el Internet
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Mario

Disliked: Staff & service

No atienden el teléfono

debido a los bloqueos de la carretera me fue imposible poder llegar al hotel pero nunca contestaron el teléfono para avisarles y cancelar la reserva me cobraron la cuota completa aún cuando no pude llegar.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción de hospedaje
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Rafael

Serviço e instalações deixam a desejar para um hotel com diárias de 100 Dolares (na área que eles chamam de “nova”), sem café da manhã incluído. Muito caro para a região que está e ainda por cima não teem opção de tarifa coorporativa! Não recomendo.
Stayed 1 night in Mar 2025