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Bambu Resort

3.0 star property
Hotel in Mazatenango with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Bambu Resort

Reception
Breakfast, lunch, dinner served; local cuisine
Ballroom
Outdoor wedding area
Garden
Bambu Resort offers tropical serenity with modern amenities. Start your day with breakfast at the on-site restaurant, also serving lunch, or head to one of two outdoor pools. Enjoy free in-room WiFi, convenient laundry services, and a spa tub for complete relaxation.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry

Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi

Superior Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Plasma TV
Select Comfort bed
Private bathroom
Free bottled water
Cable channels
Heated floors
Desk
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez

What's nearby

  • Dino Park - 25 min drive - 15.2 miles
  • Xocomil Waterpark - 27 min drive - 13.2 miles
  • Xetulul Theme Park - 27 min drive - 12.5 miles
  • Parque de Aventura Xejuyup - 30 min drive - 14.1 miles
  • Lake Atitlán - 59 min drive - 35.2 miles

Getting around

  • Retalhuleu (RER) - 50 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪San Martin - ‬3 min drive
  • ‪Restaurante Maxim's - ‬2 min drive
  • ‪Churrascos La Tabla - Plaza Americas - ‬3 min drive
  • ‪Pollo Campero - ‬2 min drive

About this property

Bambu Resort

Property highlights
A playground, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Bambu Resort. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), wedding services, and smoke-free premises
  • A 24-hour front desk
Room features
All 80 rooms boast comforts such as heated floors and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • 55-inch plasma TVs with cable channels
  • Heated floors, daily housekeeping, and desks

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8.0 out of 10, Very Good, 83 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 9 for children
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Garita de Seguridad]

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Frequently asked questions

Does Bambu Resort have a pool?

Yes, this property has an outdoor pool.

Is Bambu Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bambu Resort?

Self parking is free at this property.

What time is check-in at Bambu Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bambu Resort?

Check-out is at noon.

Where is Bambu Resort located?

Situated in Mazatenango, this hotel is within 16 mi (25 km) of Dino Park, Parque de Aventura Xejuyup, and Xetulul Theme Park. Xocomil Waterpark and San Antonio de Padua Church are also within 20 mi (32 km).

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Bambu Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 79 reviews
Rating 8 - Good. 14 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 14 out of 79 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Forrest

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great rooms at a great price in a beautiful country.
Stayed 1 night in Jun 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
We stay in the plus rooms. They are very clean and comfortable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Been co.ing hete for years they jave made major upgrades and the staff are wonderful highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

jose

Liked: Staff & service, amenities, property conditions & facilities
Itvwasnice
Stayed 2 nights in Mar 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023

6/10 Okay

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, wrong rooms!

Nice hotel, great staff. Didn't have the rooms that I reserved and paid for.
Stayed 1 night in Dec 2018

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The high price is not worthy, doesn’t even include at least breakfast. Also the restaurant’s staff have bad attitude and took so long for food. (rooms smell bad)
Stayed 1 night in Jan 2025

2/10 Terrible

erwin

Disliked: Amenities, property conditions & facilities
I came I pay and when I ask for the pool they told me that the pool is not working and forget to return my money this place not recommended
Stayed 1 night in Apr 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
Front desk personel was absolutely rude. My family and I arrived before 9 pm. We called to order food. And they stopped answering prior to 10 pm. NO wine or alcohol drinks and ir was my wedding anniversary. Really horrible treatment toward guests.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción de hospedaje
Stayed 1 night in Jun 2025

6/10 Okay

Rafael

Serviço e instalações deixam a desejar para um hotel com diárias de 100 Dolares (na área que eles chamam de “nova”), sem café da manhã incluído. Muito caro para a região que está e ainda por cima não teem opção de tarifa coorporativa! Não recomendo.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 4 nights in Dec 2024

2/10 Terrible

javier

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo la parte renovada

La parte nueva del hotel, esta genial y la comida muy buena.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon emplacement, lieux très propres et bien entretenus. Petit bémol le service de WIFI et TV n’ont jamais fonctionné.
Stayed 1 night in Jul 2023

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estuvo mejor de lo que esperaba.
Stayed 2 nights in Jul 2023

8/10 Good

Mario

Buena ubicación
Stayed 1 night in Apr 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen hotel y bien ubicado
Stayed 1 night in Mar 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho parqueo
Stayed 1 night in Mar 2023

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