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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property
Attentive, multilingual staff welcome travelers at this Mayagüez hotel, ideal for exploring the nearby historic Catedral de Nuestra Senora de la Candelaria.

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Exterior - Hotel Mayaguez Plaza, BW Signature Collection (Mayagüez)
Property amenity - Hotel Mayaguez Plaza, BW Signature Collection (Mayagüez)
Lobby - Hotel Mayaguez Plaza, BW Signature Collection (Mayagüez)
Reception - Hotel Mayaguez Plaza, BW Signature Collection (Mayagüez)
In-room safe, desk, laptop workspace, iron/ironing board - Hotel Mayaguez Plaza, BW Signature Collection (Mayagüez)
Hotel Mayaguez Plaza, BW Signature Collection, is centrally located in Mayagüez, offering a genuine retreat. Guests enjoy in-room WiFi, a sun-drenched terrace, and a business center. Previous visitors consistently praise the staff's exceptional helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Hydromassage showerhead
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Hydromassage showerhead
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Hydromassage showerhead
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
  • City view

2 Double Beds, Non-Smoking, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

King Room

  • Sleeps 2

1 King Bed, Non-Smoking, City View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

About the neighborhood

Located near the beach, Hotel Mayaguez Plaza, BW Signature Collection is in Cárcel neighborhood and is connected to a shopping center. Catedral de Nuestra Senora de la Candelaria and Plaza Colon are notable landmarks, and the area's natural beauty can be seen at Parque Del Litoral and Playa Azul. University of Puerto Rico Mayagüez Campus and Mayagüez Mall are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as scuba diving. Visit our Mayagüez travel guide
Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680

What's nearby

  • Plaza Colon
    Plaza Colon
    1 min walk - 0.0 miles
  • Catedral de Nuestra Senora de la Candelaria
    Catedral de Nuestra Senora de la Candelaria
    1 min walk - 0.0 miles
  • Mayaguez
    Yaguez Theater
    1 min walk - 0.1 miles
  • Christopher Columbus Statue showing a statue or sculpture and a fountain
    Christopher Columbus Statue
    1 min walk - 0.1 miles
  • University of Puerto Rico Mayagüez Campus
    8 min walk - 0.5 miles

Getting around

  • Rafael Hernandez Airport (BQN)
    55 min drive

Restaurants

  • Happy Bowls
    5 min walk
  • La Jibarita
    2 min walk
  • Cabra Tosta Coffee House
    6 min walk
  • La Calle Bosque
    7 min walk
  • Rex Cream
    2 min walk

About this property

Hotel Mayaguez Plaza, BW Signature Collection

Hotel near University of Puerto Rico Mayagüez Campus
Located close to Catedral de Nuestra Senora de la Candelaria and Plaza Colon, Hotel Mayaguez Plaza, BW Signature Collection provides free breakfast, a terrace, and dry cleaning/laundry services. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and luggage storage
  • Concierge services, multilingual staff, and a 24-hour front desk
  • Smoke-free premises, an elevator, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Mayaguez Plaza, BW Signature Collection offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Frequently asked questions

Is Hotel Mayaguez Plaza, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 5 per day.

What time is check-in at Hotel Mayaguez Plaza, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Mayaguez Plaza, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel Mayaguez Plaza, BW Signature Collection located?

Located in Cárcel, this hotel is steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. University of Puerto Rico Mayagüez Campus and Parque Del Litoral are also within 1 mi (2 km).

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Reviews

Hotel Mayaguez Plaza, BW Signature Collection Reviews

8.8

Excellent

9.0

Cleanliness

7.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1006 reviews
Rating 8 - Good. 236 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

Reviews

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. Service was excellent, friendly staff. Nice area, definitely recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN ROOM EXCELLENT HOSPITALITY,AC WORKED GREAT, SAFE AREA
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean. Coffee was available 24 hours in lobby. Polite and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Front desk personnel very helpful and friendly, security 24 hours, very accessible parking and best location in town.
Stayed 2 nights in Oct 2025

8/10 Good

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room. Clean. Nice staff. Good overall stay. Thank you.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The location and the stay were very good. I would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good fresh and perfect temperature
Stayed 2 nights in Nov 2025

8/10 Good

Luis Enrique

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roman, excellent staff, good air conditioning. Excellent views from 5th floor
Stayed 1 night in Nov 2025

10/10 Excellent

Marisabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, breakfast is good.
Stayed 9 nights in Jun 2025

10/10 Excellent

Paul I

Very Nice. Perfect Location! Great and helpful Staff. A+++
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. And the empathy to help us with the breakfast time was great gesture.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent, clean, quiet, spacious room and bathroom it was all good with the room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was cool but very noisy and there was water on the floor. The other amenities were very good.
Stayed 1 night in Nov 2025

10/10 Excellent

Aidelisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay. The hotel was clean , the staff was super friendly . Will definitely come back!
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was in great shape, and the staff was really helpful. Will stay again on my next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and comfortable. The staff is very friendly and helpful. The location is amazing! We are definitely coming back!
Stayed 4 nights in Jul 2025

6/10 Okay

Glicell

Liked: Cleanliness, property conditions & facilities
The staff was courteous and professional. Jennifer was especially helpful and provided great information about the festivities happening near the hotel that night. However, the room itself lacked appeal and had a strong smell of humidity. Additionally, there is only one ice machine, located on the first floor on one side of the building, which was a bit inconvenient. On the positive side, the hotel offers 24/7 hot coffee, cappuccino, and hot chocolate, and the free hot breakfast was very good. And the location is very centric and convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Wilfredo

Liked: Property conditions & facilities
This is such a great property. Its has great location, staff is super friendly, has parking and breakfast is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in mayaguez. The rooms are in great conditions and comfortable..
Stayed 1 night in Dec 2024

10/10 Excellent

Damaris

Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable bedroom. Good parking. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Alexsa

Liked: Amenities
Everything was perfect, the room, the breakfast, the parking, the staff very helpful. Just one thing have to be improved, the temperature of the room, very cold.
Stayed 1 night in Jun 2025