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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
Hotel with a casino, in the vicinity of University of Puerto Rico Mayagüez Campus

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Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior

Popular amenities

  • Bar
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed (Sunset View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(49 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 17.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Sunset View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(173 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680

What's nearby

  • Playa El Maní - 5 min drive - 2.8 miles
  • University of Puerto Rico Mayagüez Campus - 5 min drive - 2.8 miles
  • Plaza Colon - 6 min drive - 3.9 miles
  • Mayagüez Mall - 11 min drive - 7.3 miles
  • Rincon Central Plaza - 21 min drive - 13.8 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪El Meson Sandwiches - ‬17 min walk
  • ‪Pizzeria Los Primos - ‬6 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Hotel near University of Puerto Rico Mayagüez Campus
Take advantage of a casino, dry cleaning/laundry services, and a bar at Holiday Inn Mayaguez and Tropical Casino by IHG. Hit the jackpot at this hotel with amenities such as 343 slot machines, 8 casino gaming tables, and bingo. The on-site local and international cuisine restaurant, West Coast Bistro, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and ATM/banking services
  • Concierge services, free newspapers, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Holiday Inn Mayaguez and Tropical Casino by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Mayaguez and Tropical Casino by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-out is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino by IHG located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

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Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1081 reviews
Rating 8 - Good. 195 out of 1081 reviews
Rating 6 - Okay. 51 out of 1081 reviews
Rating 4 - Poor. 11 out of 1081 reviews
Rating 2 - Terrible. 14 out of 1081 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect if want to visit and move thru the west side of the island.
Stayed 6 nights in Jul 2025

8/10 Good

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in May 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Good to stay for a couple of nights
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine Hebè

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything... the landscape, sitting outside arrangement the pool. Very beautiful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Casino is excellent. Safe property, police on site.
Stayed 7 nights in Jun 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable beds.
Stayed 2 nights in May 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Mon

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Milagros

Liked: Staff & service, property conditions & facilities
No Charges for the late check out
Stayed 2 nights in Jul 2025

8/10 Good

ANA I.

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
The hotel was great, the service, is very clean. Very recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had 2 rooms, they accommodated us with 1 room first and had to wait a long time for second room, it was after 3pm when i received 2nd room but afterwards everything went smoothly. The breakfast was good buffet style, the hosting was excellent. Food a lil pricy but good
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service
Stayed 3 nights in Jun 2025

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
The location was just right for my needs. Food, parking and casino were acccesible.
Stayed 2 nights in May 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We really enjoyed it. The only thing that I would recommend is to add more umbrellas around the pool around the reclining chairs. The heat can be very brutal without one. Other than that, it was a nice stay overall.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Awesome casino. Friendly service. The bar can be a little more organized but overall great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jun 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
All around a good stay.
Stayed 2 nights in Feb 2025

8/10 Good

Dolores

Liked: Cleanliness, staff & service
Staff was friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent room and cleanest.
Stayed 1 night in Apr 2025