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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
Travelers can try their luck at the casino by day, then relax at resort-style pools with sun loungers before savoring delicious meals at West Coast Bistro

Choose dates to view prices

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Lobby - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Exterior - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Exterior - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Lobby - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Near the University of Puerto Rico Mayagüez Campus, Holiday Inn Mayaguez and Tropical Casino offers bingo, slot machines, gaming tables, an outdoor pool, children's pool, 24-hour business center, gym, and the West Coast Bistro serving local cuisine all day.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(58 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(212 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(33 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Mayagüez, Holiday Inn Mayaguez and Tropical Casino by IHG is in a shopping district. University of Puerto Rico Mayagüez Campus is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Mayagüez travel guide
Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680

What's nearby

  • Plaza Colon
    Plaza Colon
    6 min drive - 4.2 miles
  • Christopher Columbus Statue
    Christopher Columbus Statue
    6 min drive - 4.2 miles
  • University of Puerto Rico Mayagüez Campus
    3 min drive - 2.3 miles
  • Parque Del Litoral
    4 min drive - 3.0 miles
  • Tropical Agriculture Research Station
    5 min drive - 3.6 miles

Getting around

  • Rafael Hernandez Airport (BQN)
    50 min drive

Restaurants

  • Total Café Bonjour
    16 min walk
  • El Mesón Sandwiches
    4 min drive
  • Taco Bell
    17 min walk
  • Ponderosa
    12 min walk
  • Hacienda Latina
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Holiday Inn Mayaguez and Tropical Casino by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-out is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino by IHG located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 906 out of 1198 reviews
Rating 8 - Good. 211 out of 1198 reviews
Rating 6 - Okay. 59 out of 1198 reviews
Rating 4 - Poor. 10 out of 1198 reviews
Rating 2 - Terrible. 12 out of 1198 reviews

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good service,
Stayed 1 night in May 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed at this hotel for one night, but it served its purpose well. The hotel was clean, the room was comfortable, and the location was very convenient for my needs. While my stay was brief, I had a pleasant experience and would consider staying here again in the future.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was very helpful and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided from the beginning and until my leave, everyone of the staff where polite and always with a smile. The cleanes of the room, staff. breakfast and parking where great.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Figured we'd stay in Mayagüez for a night and then head over to some waterfalls in the general area. I don't usually gravitate towards hotel chains, but the island is still on the mend from the storm of '17 and earthquake of '20, and Holiday Inn is doing a pretty good job of presenting well maintained and comfortable properties around the island. Bed was comfortable, room and facilities were in good shape, and it was easy access to grab a bite to eat in town. I'd stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room spacious, magnificent bathroom, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, amenities
This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities
I love the convenience of this location for the west coast side of the island. The pool is beautiful and well maintained, the people are nice and attentive, and the food options nearby cover all types of preferences!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. A
Stayed 2 nights in May 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is ok ! Casino is a plus for some entertainment.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities
Rooms were very clean, staff very friendly and courteous! Areas were well maintained.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Great service and amenities for entire family
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities
Staff is very attentive
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nylsa

Liked: Cleanliness
Dinner and breakfast excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Doralis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff are very generous
Stayed 1 night in Nov 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous, great breakfast. Not a cheap hotel but is very good, clean, and has free parking. This is the third time we stayed here.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jeannie

Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities - good housekeeping
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Good food at restaurant and good music vibes at casino.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, amenities
Great staff!!!
Stayed 1 night in Dec 2025