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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
Travelers can try their luck at the casino by day, then relax at resort-style pools with sun loungers before savoring delicious meals at West Coast Bistro

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Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Exterior - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Lobby - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Exterior - Holiday Inn Mayaguez and Tropical Casino by IHG (Mayagüez)
Near the University of Puerto Rico Mayagüez Campus, Holiday Inn Mayaguez and Tropical Casino offers bingo, slot machines, gaming tables, an outdoor pool, children's pool, 24-hour business center, gym, and the West Coast Bistro serving local cuisine all day.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(206 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(32 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Mayagüez, Holiday Inn Mayaguez and Tropical Casino by IHG is in a shopping district. University of Puerto Rico Mayagüez Campus is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Mayagüez travel guide
Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680

What's nearby

  • Plaza Colon
    Plaza Colon
    6 min drive - 4.2 miles
  • Christopher Columbus Statue
    Christopher Columbus Statue
    6 min drive - 4.2 miles
  • University of Puerto Rico Mayagüez Campus
    3 min drive - 2.3 miles
  • Parque Del Litoral
    4 min drive - 3.0 miles
  • Playa El Maní
    5 min drive - 2.8 miles

Getting around

  • Rafael Hernandez Airport (BQN)
    50 min drive

Restaurants

  • El Mesón Sandwiches
    4 min drive
  • Total Café Bonjour
    16 min walk
  • Hacienda Latina
    4 min drive
  • Taco Bell
    17 min walk
  • Ponderosa
    12 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Hotel near University of Puerto Rico Mayagüez Campus
Take advantage of a casino, dry cleaning/laundry services, and a bar at Holiday Inn Mayaguez and Tropical Casino by IHG. Hit the jackpot at this hotel with amenities such as 8 casino gaming tables, bingo, and 343 slot machines. The on-site local and international cuisine restaurant, West Coast Bistro, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a vending machine, and ATM/banking services
  • A banquet hall, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Holiday Inn Mayaguez and Tropical Casino by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-out is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino by IHG located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 903 out of 1192 reviews
Rating 8 - Good. 209 out of 1192 reviews
Rating 6 - Okay. 58 out of 1192 reviews
Rating 4 - Poor. 10 out of 1192 reviews
Rating 2 - Terrible. 12 out of 1192 reviews

Reviews

Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was very helpful and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room spacious, magnificent bathroom, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, amenities
This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is ok ! Casino is a plus for some entertainment.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities
Rooms were very clean, staff very friendly and courteous! Areas were well maintained.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Great service and amenities for entire family
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities
Staff is very attentive
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samaris

Clean rooms. Staff was really helpful and accommodating. We got to the hotel with our 5 year old well before check-in and while they were booked solid they tried to get us into a room as soon as possible. I also really liked that they had Easter activities planned for the children, and made sure the kids had fun things to do.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Doralis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff are very generous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nylsa

Liked: Cleanliness
Dinner and breakfast excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous, great breakfast. Not a cheap hotel but is very good, clean, and has free parking. This is the third time we stayed here.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, amenities
Great staff!!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jenicel

Sheets odor weren’t the best, breakfast it’s expensive at least to be just an “American breakfast”. Thought it was buffet. Otherwise, pretty quiet and safe. Has a lot of restaurants nearby, a water park 30 mins away and a shopping court.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Good food at restaurant and good music vibes at casino.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wilmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ismael

Liked: Amenities
Friendly staff, clean room and areas, love it , I'll be back soon 💪😎🇵🇷
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect if want to visit and move thru the west side of the island.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Edgardo

Liked: Cleanliness, amenities, property conditions & facilities
Good Conditioning and location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, quiet,nice pool
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, customer service, amazing bar and restaurant. Clean rooms and facility. Amazing pool!!
Stayed 6 nights in Nov 2025