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Alpina Hotel

Property class: 2

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Photo gallery for Alpina Hotel

A hotel named 'HOTEL ALPINA' with a snow-covered garden, string lights, and outdoor seating. - Alpina Hotel (Matten bei Interlaken)
A living room with a reception area, a dining area, and a kitchen. - Alpina Hotel (Matten bei Interlaken)
A warmly lit dining area with a Christmas tree, candles, and a chandelier. - Alpina Hotel (Matten bei Interlaken)
A room with a wooden sofa, a table with a lamp, and a framed picture on the wall. - Alpina Hotel (Matten bei Interlaken)
A traditional European hotel with a sign reading "HOTEL ALPINA," featuring a classic architectural style with timber framing and a steeply pitched roof. - Alpina Hotel (Matten bei Interlaken)
Located close to Mystery Rooms and Interlaken Casino, Alpina Hotel provides a free breakfast buffet, a terrace, and a garden. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

A double bed with floral bedding, a bedside table, a wall-mounted lamp, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, each with pink bedding and white polka dot pillows. There are two bedside tables with lamps, and a framed picture of flowers on the wall.

Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Matten bei Interlaken, Alpina Hotel is near the airport. Mystery Rooms and First Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Brienz and Lake Thun. Interlaken Casino and Trummelbach Falls are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Matten bei Interlaken travel guide
Map
Hauptstrasse 44, Matten bei Interlaken, BE, 3800

What's nearby

  • A grassy field with a person kite surfing, mountains in the background, and buildings near the field.
    Höhematte Park
    9 min walk - 0.5 miles
  • A field of red flowers in the foreground with a mountain range and a building in the background.
    Interlaken Casino
    15 min walk - 0.8 miles
  • Tell-Spiele
    3 min walk - 0.2 miles
  • Hoeheweg
    14 min walk - 0.8 miles
  • Mystery Rooms
    17 min walk - 0.9 miles

Getting around

  • Interlaken West Station
    18 min walk
  • Geneva International Airport (GVA)
    133 min drive

Restaurants

  • Hooters
    16 min walk
  • Schuh - Grand Restaurant
    14 min walk
  • Brasserie 17
    15 min walk
  • El Azteca
    13 min walk
  • Ristorante Sapori E Pizzeria
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Frequently asked questions

Is Alpina Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alpina Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Alpina Hotel?

Check-out is at 10 AM.

Where is Alpina Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Mystery Rooms and Interlaken Casino. Lake Brienz and Lake Thun are also within 3 mi (5 km). Interlaken West Station is 18 minutes by foot and Wilderswil Station is 18 minutes.

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Reviews

Alpina Hotel Reviews

6.8

7.2

Cleanliness

7.2

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 106 reviews
Rating 8 - Good. 44 out of 106 reviews
Rating 6 - Okay. 26 out of 106 reviews
Rating 4 - Poor. 13 out of 106 reviews
Rating 2 - Terrible. 9 out of 106 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Caro y viejo en comparación con otros hoteles en Suiza. El hotel en el que más hemos pagado (con diferencia), y el peor. El desayuno estaba incluido, pero dejaba mucho que desear.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Overall nice. Elevator is old style and floor arrangement is such that it does not stop at each level. Outdoor seating area is very nice at night for drinks or dinner when weather is good.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service

무난합니다.

에어컨이 없고 화장실이 협소해요. 딱히 나쁘다 할만한건 없지만 기본만 하고 있는 느낌이에요. 직원들은 친절했어요.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Staff & service

가성비 꽝

가격에 비해 가성비 떨어짐 오스트에과 웨스트역 중간 걸어서 각15~20분 냉장고. 없고 샴푸도 없음
Stayed 4 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top of Europe

Good starting point for sightseeing all over the region.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
The hotel was accessible easily by bus and the breakfast was good. Unfortunately the bathroom was really small and not very nice.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice hotel

the hotel is a bit far away from the train station (about 20 minutes walk). Checking the bus operating time in advance can save you a lot of time walking n waiting. The hotel owner is very nice.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic rooms hotel.

Didn't realise until we arrived that this was a 'basic rooms' hotel - not sure that that was made clear on the Hotel.com website. The room was basic - but clean. Main problem was an unusual smell from the en-suite cubicle.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in quiet area, a bit far from city life

Got an upgrade from Basicrooms to Alpina, yeah! So got our own private bathroom. Plus a nice corner room with great view on Jungfrau. So for the price of Basicrooms, we got a good deal at Alpina given the hotel prices in Interlaken.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mejorable

No está mal, teniendo en cuenta los precios en Suiza, pero el estilo y estado del hotel piden una reforma. En la habitación había un olor muy penetrante que provenía del baño, con paredes paneladas de madera. No sé a qué olía, pero no era agradable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view,

super staff lovely hotel Nice view from hotel Very good service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with friendly owner

The lady owner is extremely helpful in providing all useful information to get around. The breakfast is excellent. The hotel is located within easy access to the surrounding mountains.
Verified review

6/10 Okay

그저그런호텔

객실은 청결했으나 냄세가 좀 났어요. 리셉션의 직원들은 어떤날은 친절하고 또 어떤날은 불친절하고 그랬어요. 조식을 먹었는데 조식은 정말 맛있었어요. 위치도 기차역에서 엄청 가까웠구요. 전반적으로 그저그런 호텔로 기억에 남고있어요
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotelenttäuschung

Leider liegt das Hotel an der Hauptstrasse und daherist es im Zimmer bei starkem Verkehr sehr laut. Die Einrichtung und das Ambiente, harte Matratzen, alte Federbetten entsprechen nicht mal dem Standart. Winzigstes Bad, in dem starker Geruch bis ins Zimmer zog machten den Aufenthalt nicht so angenehm.Das Preisleistungsverhältnis war in keinem Fall gegeben!
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities

Todella perustason hotelli

Sveitsi on kallis maa. Hinnalla, jolla saat kelvollisen hotellin Berliinistä viikoksi, yövyt Sveitsissä kolme yötä vanhassa remonttia kaipaavassa hotellissa, jossa aamiaisen makkarapalat lasketaan... Henkilökunta oli kuitenkikin tosi avuliasta ja sijainti: se oli Loistava!
Verified review

8/10 Good

Liked: Staff & service

Average hotel for family trip

This hotel is old hotel and inside is not as clean as relatively new hotels. However, it is at a quiet location. We were satisfied with the speed of wifi. Continental breakfast was good with tasty coffee.
Verified review

6/10 Okay

Liked: Staff & service

Suitable for budget travelers

Location is about 2 km from Interlaken Ost, so the price is lower. No bus to arrive there if later than 19:00 in station. Room is small, but there is shared balcony. Breakfast is OK. The ower of the hotel is very friendly to us and give us full information if to JunFrau the other day.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

オーナーが素敵な人でした。

スイスのホテルといった感じで快適に過ごせました。朝食のコーヒーが美味しかったです。オーナーの方の感じが良かったので、オスト駅からもヴェスト駅からも遠かったですが、また泊まりたいなと思えるホテルでした。
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

ユングフラウに行くのにオストからでなくてバスでひとつ先のえきからのれる。バスの停留所に近い。

朝食事があり、税金が要らない、テラスが広い、バスもあってよい。 ここはウエストの駅も近いので町4のセンターに近いので買い物も良いよ ウイルヘルムテルの銅像の近くです。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

qualità del servizio

Volendo fare un bilancio generale, posso dire che il mio soggiorno presso l'hotel Alpina è stato soddisfacente. Ho trovato molto disponibile ed educato il personale alla reception, la qualità della pulizia ha ottimo standard. Sicuramente posso consigliarlo per chi vorrà godersi Interlaken.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Had a family room which was only a regular twin room with a third bed squeezed in. All beds were less than 1.8m. Deceptive description!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

OK in Interlaken

It is an old hotel that has been upgraded to include an ensuite in the room. It is a small box shoved in a corner and is quite cramped, although the shower was hot and strong. The staff were reasonably helpful and the breakfast was extremely basic for a hotel with a restaurant. The restaurant is closed on Sundays and therefore alternate arrangements need to be made. The hotel is out of the centre of Interlaken, although easily accessible via bus or a 30 minute brisk walk.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

good hotel

Although a little run down, it was warm & clean. The staff were very helpful & very welcoming.hotel in great spot
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

合适休闲旅游的朋友

酒店环境不错，酒店人员很友好。酒店环境不错，酒店人员很友好。酒店环境不错，酒店人员很友好。酒店环境不错，酒店人员很友好。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

훌륭한 서비스

전반적으로 스태프들은 친절하였고, 호텔도 청결했음. 인터넷은 Password가 1개여서 투숙객이 모두 사용할 수 있었고, 조식도 깔끔하게 나왔음. 침대가 조금 작아서 살짝 불편했지만, 그 밖의 사항들은 좋았음.